Get matched with top grout: replace or repairers in Peoria, IL

"He was very friendly and courteous. He made sure that i understood the cost and the work that he would be doing"

"I didn't expect to have to write this. Even waited a few weeks after the work was "completed" in order to live with the results a bit, but here goes. I had Kitchen and Bath Specialties (Joe Laverdiere ) come to my home to redo my bathroom. They were to replace the drywall, put in a tiled walk in shower where I once had a tub, etc. I assumed it would be a right hand drain since the tub had a right drain. Here are some issues I faced with this company. I came home from work to find they had cut out the concrete (house is on a slab) to put in a center drain instead. That's not the bad part. When he went to get the shower pan, they didn't have a center drain, so he ended up doing the right hand like he should have in the first place! I have no idea how they repaired the concrete under the pan, since that pan was put in while I was at work. The tiles in the shower have some even grouting, but in other places the grout is uneven as the tiles weren't cut quite right. He told me the sanded grout did not need to be sealed, but all articles I have read recommend sealing, so I have done that since they left. The air conditioning/heating vent on the wall is white. It had white screws in it. They took it down to work, and when they put it back up, they used black screws. I have no idea where the white ones went. Not only that, but they put it back up and tried to paint around it, so I had to clean grey paint off the white vent and I had to go buy white screws to put it back properly. I showed him one day where I wanted the grab bar to be placed. He even put some pieces of tape on the wall to remind him where to put it. Guess what? Next day I get home and it's not placed correctly. Of course now there are holes in the tiles, so to redo it would mean replacing the tiles too, so I let it go. Even though it was new drywall, they did not paint behind the vanity. Nor did they paint behind the stool, except for the wall showing below the tank. Since the vanity and stool had to be removed to replace the drywall, the new drywall should have been painted. There was also paint all over the toilet tank lid. I pointed out where the drywall joints were not smooth in a number of places. Joe said once I hung towels on the towel bar that would not be noticeable and that the joint where the wall and ceiling meet over the sink was noticeable because of the type of paint I chose (eggshell) and because the light fixture was facing upward. I told him if it was done correctly there would be nothing to hide or notice. They did work on those two spots, but other places are not smooth. They broke both light bulbs in the fixture but failed to mention it to me. I went to replace them because one bulb burnt out and nearly cut my hand in the process. Now let's talk about cleaning up after themselves. My front and back door had lots of hand prints on them. Ever hear of a door knob? There were spots of some white substance on the concrete on the patio they never cleaned up, but they said it would wash away when it rained. We've had a couple of good rains since and they are still there. There are bits of some adhesive on my carpet that I can't get out. I may have to "trim" it. I asked him to paint the inside of the bathroom door the same color as the trim, a very light grey. Nope. I think all he put on there was white primer. One day I was out mowing the yard when Joe left. I went inside when I was finished mowing and found the bathroom light on, the bedroom light on, the hallway light on and even though the air conditioning was on, the front door was standing open. Another day I noticed the side door to the garage was on so I went out to close it. Not only was the door open but the light in the garage was on too. Walking back to the house I see the outside spigot is dripping water. Seriously? So to sum up, the drywall job was not finished smoothly in all the joints. The painting is not even in some places. They did not wipe down all the dust from sanding before beginning to paint, so I will have to redo. I had to seal the grout and clean the tiles and the tile spacing is uneven. It really sucked the joy out of having the room redone."

"Although kitchen cabinet work was my most recent project, I have used Chuck Milliman, Jr. over the past year for numerous other projects involved in the rehab of my 106 yr old house. He has placed/ framed in a new awning window in a bedroom, adding cedar shingles to the outside as needed, as well as placed and framed a window, where there was none, in my dining room. He has structurally stabilized my front porch along with replacing tongue-and-groove decking and helped with much smaller jobs of adding locks and door adjustments. No matter the job, his workmanship has always been exceptional and his pricing per project has always been fair and competitive. My cabinet project consisted of removal and repair/rebuild of my kitchen cabinets due to years of water damage. He also needed to replace part of the sub floor due to the same water damage. He has also been very helpful to refer me as needed to his long list of recommended colleagues for other projects. I trust his work and professionalism and will continue to use his expertise whenever needed. I highly recommend Chuck Milliman, Jr. and Milliman and Son Builders for any home improvement project."

"Our house had a water damage that ruined much of the drywall and floor on the first floor and the basement. For such a big repair job, I carefully looked up the reviews and recommendations from Angie's list and talked to 3 contractors that have the highest ratings. AOM was one of the three. David, the owner of AOM, quickly came to our house, assessed the damage, explained to me what need to be done, showed great empathy to our loss and current situation (having to stay in hotel waiting to go back to our house), and put a very competitive bid (about 2/3 the bid of another contractor). We picked them and signed the contract. AOM uses Trello, a cloud-based project tracking system that software companies often use, to effectively and promptly communicate task description and updates to all workers and house owners. AOM workers are professional, hard working, and friendly. For such a big project, expectedly there were some hiccups and AOM had to juggle ours with their other on-going projects. David kindly explained to me various aspects of the repair work and promptly fixed any faults that we identified. I became to completely trust David's professional skill and that he would treat our house like his. Several nights and weekends David came to work late so that we could move back to normal life as soon as possible. In the end, we are very happy with our remodeled house. I sincerely recommend David and AOM for any house remodeling and restoration job."

"I hired Greg to build a deck and pavilion off my new swimming pool. He did an absolutely amazing job. He is not only great at his craft but also a pleasure to work with. He also installed a chain link fence around the pool and has reframed & replaced several doors for me. Next project up will be new flooring. I would highly recommend Greg to anyone looking for quality construction needs big or small."

"Repaired a chain link fence damaged by falling tree. Very friendly and professional.Will call him for other projects. I would have appreciated a phone call stating he would be late, hence the 4.5 for customer service."

"Great job all around. Everyone was very helpful and my house looks pretty dang good!"

"We hired SAL to install new ceramic tile floors in our hall bath, master bath, & master hallway. They also put in new 3/4 cherry hardwood floors in my master bedroom. The craftsmanship was immaculate. He shows up on time, worked on my job everyday till it was done, cleaned up at the end of the day, & most importantly was very respectful to me & my family. I am so pleased with the work that I would recommend SAL to everyone!!!! Great work, great price, great guy!!!
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"I hired Kitchen and Bath Specialties for an interior painting project. Impressively, the business owner (Joe) was a **hands on** manager who participated in the painting process. There was superior customer service and quick response time. Nevertheless, homeowners who own older homes may want to steer away. At my house several, several cut lines, caulk lines and areas between the trims were applied in a sloppy, unprofessional manner. There were numerous missed areas and paint splatters. Indeed, it appears that the painters were in a hurry and/or distracted. Granted, Joe returned to the home and made a few repairs. However, he blames most problems on the age of my house. According to Joes theory, I should not expect much because my house is old. Perhaps he is right. However, most painting professionals disagree. According to experts, older homes need more attention and care than do newer homes. However, a houses age is no excuse for poor workmanship. If you own a distinguished older home, approach this company with caution."

"Once I sent her all the measurements, it took her a little while to get the options back to me.  Overall, they're good designs.  However, they're very simplistic and give general ideas for space planning.  I was hoping to have a better idea for sizes of furniture for the space and some variations on staging.  
Jill was very responsive when I did have a question.  I'm not sure how helpful it is to have a virtual design done.  If we lived in similar cities, I'd probably use her again for help with additional designs.
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