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"He did a good job. Just wasn't able to clear the pipe. Waiting to hear from main office."

We provide our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we are involved with. We are known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients and guarantee your satisfaction.

"I didn't expect to have to write this. Even waited a few weeks after the work was "completed" in order to live with the results a bit, but here goes. I had Kitchen and Bath Specialties (Joe Laverdiere ) come to my home to redo my bathroom. They were to replace the drywall, put in a tiled walk in shower where I once had a tub, etc. I assumed it would be a right hand drain since the tub had a right drain. Here are some issues I faced with this company. I came home from work to find they had cut out the concrete (house is on a slab) to put in a center drain instead. That's not the bad part. When he went to get the shower pan, they didn't have a center drain, so he ended up doing the right hand like he should have in the first place! I have no idea how they repaired the concrete under the pan, since that pan was put in while I was at work. The tiles in the shower have some even grouting, but in other places the grout is uneven as the tiles weren't cut quite right. He told me the sanded grout did not need to be sealed, but all articles I have read recommend sealing, so I have done that since they left. The air conditioning/heating vent on the wall is white. It had white screws in it. They took it down to work, and when they put it back up, they used black screws. I have no idea where the white ones went. Not only that, but they put it back up and tried to paint around it, so I had to clean grey paint off the white vent and I had to go buy white screws to put it back properly. I showed him one day where I wanted the grab bar to be placed. He even put some pieces of tape on the wall to remind him where to put it. Guess what? Next day I get home and it's not placed correctly. Of course now there are holes in the tiles, so to redo it would mean replacing the tiles too, so I let it go. Even though it was new drywall, they did not paint behind the vanity. Nor did they paint behind the stool, except for the wall showing below the tank. Since the vanity and stool had to be removed to replace the drywall, the new drywall should have been painted. There was also paint all over the toilet tank lid. I pointed out where the drywall joints were not smooth in a number of places. Joe said once I hung towels on the towel bar that would not be noticeable and that the joint where the wall and ceiling meet over the sink was noticeable because of the type of paint I chose (eggshell) and because the light fixture was facing upward. I told him if it was done correctly there would be nothing to hide or notice. They did work on those two spots, but other places are not smooth. They broke both light bulbs in the fixture but failed to mention it to me. I went to replace them because one bulb burnt out and nearly cut my hand in the process. Now let's talk about cleaning up after themselves. My front and back door had lots of hand prints on them. Ever hear of a door knob? There were spots of some white substance on the concrete on the patio they never cleaned up, but they said it would wash away when it rained. We've had a couple of good rains since and they are still there. There are bits of some adhesive on my carpet that I can't get out. I may have to "trim" it. I asked him to paint the inside of the bathroom door the same color as the trim, a very light grey. Nope. I think all he put on there was white primer. One day I was out mowing the yard when Joe left. I went inside when I was finished mowing and found the bathroom light on, the bedroom light on, the hallway light on and even though the air conditioning was on, the front door was standing open. Another day I noticed the side door to the garage was on so I went out to close it. Not only was the door open but the light in the garage was on too. Walking back to the house I see the outside spigot is dripping water. Seriously? So to sum up, the drywall job was not finished smoothly in all the joints. The painting is not even in some places. They did not wipe down all the dust from sanding before beginning to paint, so I will have to redo. I had to seal the grout and clean the tiles and the tile spacing is uneven. It really sucked the joy out of having the room redone."

"very happy with the work that was done and the price i paid. i have an external sump pit so it is extremely 12 or so feet deep. had my ejection pipe replaced and also a battery-backup pump installed. work was completed within a week (wouldve been sooner but it was middle of winter and had alot of freezing rain and snow that week). took the time to answer all of my questions."

"Progressive Restoration (Marcus Postawa) had a contract with our Town Home Association since 2012. They did an outstanding job on the town homes they painted that year. Due to financial difficulties, our Association did not honor the 2 buildings per year requirement in the contract.  Marcus was more than patient, and worked with the Board in order to fulfill the contract terms.  He even waited 3 years to get the balance paid in full. (9/2015)

The Board of Directors had a 5-way phone conversation with Marcus at a Board Meeting ( April 20, 2016) and we voted 4-1 to accept the new Change Order for 2016, which included a price increase above the 15% contract cost for our default of the 2 buildings per year requirement. The extra cost was due to severe weathering and deterioration of our siding and trim, which was going to require extra time and work. At no time was our Board of Directors considering legal action against Progressive Restoration. 

 Progressive had already signed other contracts prior to receiving our Association's signed contract and down payment, due to one Board member. He needed to complete the other jobs before starting our labor-intensive project. He wanted to begin when he could complete the two buildings from 2015  and start/finish the next two buildings without moving paint , painting equipment, and ladders. 

 I  was the Board member who was in contact with Marc during this new contract change order signed on April 29,2016, and was kept informed of targeted starting dates for our town homes.  He said he was about a month or so out from starting, but an unusual rainy June delayed completion of his other jobs before beginning our town homes.  

 Marcus and his painters had always been courteous and professional to me and other homeowners,  and they were always willing to explain work details.  Marcus contacted me on several occasions to tell me of compromised roofs, cedar trim, and gaps in flashing and siding.  He was told to paint the trim anyway so it looked uniform until it was replaced.

Progressive Restoration fulfilled their contract ( Power washing, caulk, 2 coats of paint...I  watched them while they painted one building in the 90 degree heat). He even included a 60 year caulk at no extra charge. The Board mailed homeowners and asked them to move patio furniture and yard objects away from the buildings prior to the painters beginning, but many didn't comply. The Board had told homeowners that anything not moved would be removed at their own expense, or this area wouldn't be done.  Marcus and his painters moved much of this themselves., at no charge. 

Punch lists were completed.  The President of the Homeowners Association, a Board member on the Architectural Committee, and  I walked each and every building with the painters, with their paint brushes and paint buckets in hand, and asked them to touch up a few areas before they were paid. They reminded us that their work comes with a 3 year warranty, and they seemed very proud of this!

Marcus and his painters did an excellent job, considering the condition of our siding and cedar trim boards. He really is a perfectionist, and I'd recommend Progressive Restoration for any painting job!"

"Called about leak Sunday morning. Plumber came out Monday, determined it needed replacement and notified Choice, who approved claim and permitted plumber to order new water heater. Thursday new water heater was installed. Was kept updated every day by both Choice and the plumber. Workers left my garage clean and I have hot water. Very satisfied and have recommended Choice Home Warranty on the Nextdoor app."

"We hired SAL to install new ceramic tile floors in our hall bath, master bath, & master hallway. They also put in new 3/4 cherry hardwood floors in my master bedroom. The craftsmanship was immaculate. He shows up on time, worked on my job everyday till it was done, cleaned up at the end of the day, & most importantly was very respectful to me & my family. I am so pleased with the work that I would recommend SAL to everyone!!!! Great work, great price, great guy!!!
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HVAC, general repairs, maintenance, Lawn care, mold clean-up and Remodeling, Debris Removal, Final Cleanings plus more. We have been in business since 1982.

"Dillon was a great guy and worked fast and efficient. My house is 50 plus years old and the duct work had never been cleaned. Post the work, the house even smelled better. I am in the middle of a complete remodel and living in the house. I had all 11 vent grilles removed -(saved Dillon a pile of time not having to remove and re-install) and I would have thought a discount would have been in order."

"Very friendly and knowledgeable. Worked with me on the cost of repairs. Would definitely rehire again."