Get matched with top new windows service pros in Festus, MO

"I was extremely impressed with the process of purchasing windows but ultimately let down after the install. The gentleman that arrived to install the windows were extremely professional and time efficient but when they gave me the go ahead to hang my window treatments back up I realized that my 2 inch vertical wood blinds no longer fit.  I had twelve windows total replaced and NONE of the blinds could go back up after the window installation.  When I spoke to representatives about the issue I felt as if they were on the other end of the call just shrugging their shoulders as if it was my mistake that no one had informed me that blinds MAY or MAY NOT fit once the install was completed. Our salesman, Nick Marler, was very kind and we thought informative but left that tidbit of information out. My husband and I had to scramble to cover the windows with anything we could find in rooms where I originally had only sheer curtains or valances hanging as we live on a corner lot. We used shower curtains and even sheets in some rooms. I can honestly say as happy as I was about having the new windows installed, I was equally upset about having to store 12 sets of wood blinds and having to spend even more money to replace them with 1 inch blinds and blackout curtains. I just wish someone would have told me upfront so I could have been better prepared or at least offered something other than a "Oh man, your salesman really should have talked to you about that," type of statement. "

"Finding a company that will do one window is hard. Chaney was recommended by someone who did work on our house. They responded within a day or two, measured, gave us our options which were numerous, and about 8 weeks later (supply chain, everything takes longer than you want) they installed the window, it's perfect. I couldn't ask for a better experience. We highly recommend these guys."

"He wasn't able to repair my windshield because the crack was 11 inches and was near the base (by the defrost line). He responded quickly to my purchase of the Big Deal and asked about the repair and let me know that it is the one area of the window where the repairs tend to not hold up as well. I very much appreciated his honesty and professionalism. He even gave me a referral to someone who could replace the windshield."

"It went very well. The technician Realigned the door and replaced some stubborn rollers. <br />"

"Hal, the owner, was extremely professional, his crew led by Carlos was amazing and did exceptional work. The gutters were put on the next day after installation and the extra materials picked up. The trash was taken away and I love the result. This review won't let me upload the photo."

"<br /> When I get the glass home, and notice it needs a little off in one place or another, (my measuring is sometimes off) I just take it back and usually there is no charge to tweek it a little. They do everything they can to make it a pleasant experience"

"My sisters and I were getting ready to put our father's villa on the market. Two of the things needed were replacement of a sidelight unit located on the front entry and replacement of a window with a bad seal that caused it to appear foggy. Setting up the appointments for the evaluation and the installation were very pleasant and professional. The Metropolitan Glass Co. Installer, Rob, evaluated the two windows. He assured me that the replacement sidelight would match the other sidelight beside the front door and it does. This was a huge relief because it effects the curb appeal of the villa. Rob looked at the window with the bad seal and informed me that it was probably still under warranty with the manufacturer. Rob made the arrangements for a replacement window under warranty! We are so happy with the windows installed by Metropolitan Glass Co. Rob was very helpful and personable. I would definitely contact Metropolitan Glass Co. again."

"We called them, there was someone who answered the phone, and gave us an estimate over the phone after we told them the size of the pane that needed replacing. The estimate was lower than another glass company I called. A third company( Window Restoration) failed to call us back after twice I left messages. Then they came within the next few days to come and make an accurate measurement and final estimate which was $3 less than the phone estimate. We went ahead and asked them to replace the glass. It took from Oct 29, the day we accepted the estimate, to Nov 10 to get the pane installed. Apparently it takes 10 business days for tempered glass to be manufactured. It cannot be cut to size, they have to make the panes individually from scratch. The installation took about 10 minutes. They called 10 minutes before showing up which was very good. The workman removed the broken glass and took the pieces with him (although he missed one large piece which had fallen on the other side of the door). I was very happy with the results, the fact I was able to get someone on the phone the first time I called them, an estimate that was closely matched by the final cost, and prompt service.  This is also the company who told us it would cost us much less for labor if we could bring in the door ourselves. It was nice to be told about this option even if we couldn't take them up on it. <br />   <br />"

"Good. They took out 4 old windows downstairs and replaced. Took out a single door in our basement and replaced with French doors. Had a couple other small I down replaced. Would use again."

"<p>They did a great job cleaning windows and mirrors. Showed up on time and were very professional! Will use again!</p>"