Get matched with top water heater installers and replacers in Philomont, VA

"Professional. Replacement of water heater was delivered and installed same day."

"The technicians were friendly and knowledgeable. The end product was excellent. The office was professional (mostly). The price seemed fair, but I would venture a guess that I could find cheaper, but I wanted a quality installation. I can confirm I found competition that was much more expensive. The only issue I had was scheduling both the quote and the work. In this case we needed both an electrician and plumbers complicating the situation. We scheduled both disciplines to quote on the same day. The electrician missed the window and had to come the next day. For the work to be performed, we again scheduled for a single day process but due to illness apparently had to reschedule for the following day. At that point, I complained to the office due to the inconvenience of taking 4 days out of the office for a 2 day job, looking for a little price reduction. The office manager I spoke to was more interested in defending their position than seeing my side. In the end he granted me a $50 online coupon, reduction yes, but I'm not sure why I wouldn't have been entitled to that regardless. Honestly, in the end I was happy and would hire again due to the quality of work, reasonable price and professionalism in general. They would have received high marks across the board if it wasn't for the scheduling issues. I hope that was just bad coincidence."

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"I came home from work to find our 40-gallon water heater was not working (it was working that morning). The pilot was out and I could not get it re-lit (I do know how to light a pilot) After checking a number of companies on Angie's List, I contacted DB's Plumbing and Drain. Although it was almost 6pm, a very nice person answered the phone and I explained my dilemma. I was told they could send someone that night but would have to charge an after-hours rate. I was reasonably certain what was wrong would not be a simple fix like re-lighting a pilot so scheduled a visit for the following morning between 10 am and 12 noon. Michael D arrived shortly after 10 am. He was very courteous, polite and professional. Before entering my home, he donned a pair of shoe covers which was kept on as long as he was in the house. He diagnosed the problem as being a failed main burner system. As the water heater was 14-years-old, I weighed the cost of replacing just the main burner system on such an old unit against replacing the unit itself. I opted for the water heater replacement. Michael setup the old unit to drain while he went to retrieve the new one from their warehouse which took him about 45 minutes. Upon his return, he removed the old unit and cleaned up the area. He then cut back the existing copper lines to eliminate the numerous soldered couplings from the previous homeowner's repairs. He installed new copper pipes including a new quarter turn shut-off valve. A catch pan was placed and the water heater setup in it. Up reconnecting the gas line, he installed a sediment trap or drip leg (it did not have one previously) which catches sediment sometimes present in natural gas. After bringing the system online, Michael checked the gas line connections for leaks using a detection monitor. The installation was clean and neat and it is obvious Michael is conscientious about his work. Always interested in how things in my home work, Michael was very gracious in answering my questions regarding the installation. I am very happy with the install.and would like to thank Michael for his professionalism and the education."

"Repairs done in timely manner. Frank explained whatâ s wrong and expectations on how long can the water heater last before possibly replacing it"

"If I could give 10 stars I would! Our 2 year old hot water heater went out in the middle of the night due to an electrical issue. Tommy came the next morning, identified the problem and explained everything to me. He returned later that afternoon with a brand new hot water heater and installed it. We had hot water less than 24 hours after our heater went out! Installation was professional and I can tell he takes pride in doing things the right way. He was also up front, fair and honest about pricing. Thank you so much!"

"The original project I hired them for was to replace leaky faucets in both the kitchen and bathroom. Frank, the owner, was responsive and professional. They scheduled the work promptly and showed up on time. Unexpected issues were discovered that required a second trip and additional work. They communicated everything clearly and the additional costs were handled separately and transparently. They also cleaned up after the work was done. I would hire them again."

"Walter aka Pete went above and beyond to fix and repair my HVAC system during this last cold weather we had. Excellent customer service"

Pure Water Plumbing LLC is a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"My water heater began leaking and so I needed a new one ASAP. I worked with Stelios. He was very responsive via the messaging feature in Angie's List, over email, and on the phone. I found Stelios to be clear in his explanations and forthcoming with my different options, even if they'd put more work on his plate. He worked quickly to find a good water heater and offered to replace it same day. Stelios made sure his work was up to code and made recommendations to improve the installation of the water heater which wouldn't cost any extra. He kept his work area clean and left everything looking good. Our hot water is back and the new water heater is working very well. I am very pleased with Stelios' service and would certainly hire him again."