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"The job was done timely. They kept in touch with us regarding the arrival time. If I paid with cash, the total due was less than paying with check. "

"They do very good work but you have to be careful to make sure that the provider follows through with providing you with the paperwork that he said he would provide to completion."

"iam satisfied for the work that they did."

"Saved our lives and Mr.Will is a great man! Thank you for helping us and quickly. "

"They were prompt, thorough, and provided what I needed. They gave the report results by phone and by email. "

"Went okay"

"Quick and efficient service. Everything was explained to me thoroughly and had all my questions answered. Would recommend!"

"Overall, job paid for was complete. Hoped getting the wall put back together was an option, but removing the mold was important"

"The company was fast, responsive, professional and courteous. They were able to come out sooner then promised and did an excellent job start to finish. They showed me photos and videos of the work and explained each step along the way. Highly recommend. "

"Avoid Guardian Basement – False Promises and Poor Customer Service Two years ago, I hired Guardian Basement to fix a water issue on the front wall of my basement. Joel came out, sold me on their system, and guaranteed I would have a dry basement. We also replaced two sump pumps and had the sump well dug deeper. The main selling point was their lifetime guarantee. Fast forward two years, and I have the exact same problem. Every time there is significant rain, water rushes through the same wall. I reached out to Guardian Basement, and Joel scheduled a time to check it out. His tone was completely different this time—defensive and dismissive. Within five minutes, he claimed, “Your system is clogged.” He made this assessment without any real inspection—just by looking at the cement floor and wall. Now, here’s the catch: If you look closely at their so-called lifetime warranty, clogs are not covered. So despite spending thousands of dollars, I’m back to square one. To make matters worse, Joel was incredibly condescending and unpleasant to deal with. After this experience, I looked into their licensing with the state of Maryland and found multiple complaints against them. I am now in the process of submitting my own complaint as well. I would never recommend Guardian Basement to anyone. Save your money and go with a company that truly knows what they are doing and stands behind their work. If I could give them a negative number of stars I would."