Get matched with top water main install, replace or repairers in Pilot Point, TX

"Tyler came in and immediately said the fly issue wasn't from a broken or separated pipe under the slab. He checked the bottom of the toilet and found a small leak. Removing the toilet showed the flange was installed incorrectly 23 years ago by another plumber which caused the flange to break and cause the leak. Adam came in to replace the flange and install a new updated toilet. His photos confirmed that the flange was installed correctly and the toilet works great. I highly recommend Mother Modern Plumbing. They are at the top of our list for any future needs."

"My experience with Doss Plumbing was great. Ricki was super professional and friendly. Replaced my water heater very quickly. I thought it was going to be a long process but Ricki was done in about 2 hours."

"From the office staff to Chance my technician that came out. Every one was super helpful and didn’t mind answering questions. I went with a tankless water heater. Instead of a regular and everyone in the family has been impressed."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Underwood Plumbing and Septic is your go-to solution for all plumbing and septic needs in Collin, Fannin, Grayson, Lamar and Delta Counties. Our team of expert plumbers and technicians offers top-notch services, including plumbing installations, repairs and specialized septic system maintenance. Whether you need a quick fix or a complete system overhaul, our professionals are dedicated to delivering efficient and reliable solutions tailored to your specific requirements. With decades of experience, we have built a solid reputation for excellence in the industry. Customers trust us for our timely responses, attention to detail, and top-notch plumbing and septic services. By no means comprehensive, we do water heater installs and repairs, plumbing fixture repairs, sewer repairs, hydro-jetting, septic system component maintenance, septic pumping, and many more services! Send us a message or give us a call to get a solution to your problem today. We offer senior citizen discounts.

"I was notified by the water company of higher usage than normal, and I was afraid I had a slab leak. I called my plumber, who referred me to two leak detection services, neither of whom were able to get to my leak anytime soon. I used Angie’s List to find Mr. Morgan and he came the very next day. As it happened, the leak was in a water purification system and was not as major as I thought it would be. Mr. Morgan fixed the leak quickly and I thought the charge was very reasonable. I would definitely use him again."

"TL:DR The American-made equipment works very well. The company ultimately assured the installation was complete and correct. But it was a rocky road. It was easy to schedule an appointment with a sales person. He spent a lot of time trying to sell me a system, when in fact I'd already done my research and knew I wanted to buy their products if they could improve my water quality. The salesman was able to give me measurements of dissolved solids and pH, which was important to me. Installation was fast; within about a week, our system was in place! Unfortunately, the installation did not pass inspection. When I contacted EcoWater Texas about the problem, the owner said the inspector was being unreasonable, and this had never happened before. He said he was uncomfortable having his plumber do the work the inspector required, and I would have to find someone else to do it. He said he'd pay the cost if it was reasonable. I contacted the inspector to get a detailed explanation of the work to be done. The inspector came over and gave me a red tag, formally failing the installation. He said I should call EcoWater Texas and tell them I had the tag, and if I submitted the tag to the licensing board they'd make it right. When I did that, EcoWater Texas agreed to find a plumber to do the work and cover the costs. The new plumber finished the installation, and it passed inspection. I then asked EcoWater Texas to test my water to make sure the system was working as advertised. This took a little time, but the salesman returned and did the testing. That's when I learned the system was only treating half my water! The rest entered the house in a different place. Apparently EcoWater Texas didn't check for that when they did the original installation. So EcoWater Texas had the second plumber come back and tie in the rest of the house water. The entire process took several months."

"Checked the entire house and water heater.? We discussed the water in depth, it would need to be replaced in the next year and it was 10 years old, at the end of it's life.? Adjusted all toilets and installed two new flappers, so the toilets don't run constantly and saves water.? Checked the shower and replaced the shower head.? We were entirely satisfied with the service."

"Alex came to evaluate a problem with tile in our entry and really couldn't determine if the foundation was cracked, and we began our process of whether to replace a few tiles or do the whole entry. We knew we had tiles in the kitchen that were problematic. Alex systematically checked the tile in both areas and we discussed in great detail what the job would entail. He recommended that we go look at tile at a few vendors, which we did and we brought some samples home to look in different light at different times of day. Alex was finishing up some bathroom projects, so we had time to make selections. In short, there was no foundation crack, thank goodness. The house is 23 years old and the thin-set had deteriorated. So we picked tile for the entry, and a different tile for the kitchen. The tile vendor recommended we use the same tile wherever we are having the work done. Uniformity is best for eventual resale. But we just picked what we liked initially. In the meantime, we got an estimate for the powder room and little hallway outside of the powder room (pool bath) and the Master Bathroom, since all that tile was laid with the same thin-set as the kitchen and entry when the house was built. PLUS, the estimate Alex gave us was extremely reasonable. So why delay the inevitable, and the update would help maintain our home. Alex and his helper, who has worked with him for 15 years, demolished the entry tile and disconnected the washer/dryer, which we knew would be happening, but that was the biggest inconvenience of the whole job. No use of the kitchen since the cabinets were covered with plastic, and the openings to other rooms had plastic up to contain all the dust and dirt as much as possible. It's all part of the renovation. Alex and his helper started in the foyer, got 2/3 done, and Alex determined the remaining ceramic didn't meet his standards, so they took it up and told us to make another selection. So, we scrubbed the selections we had made and went with porcelain rather than ceramic, on Alex's recommendation. 12 X 24. It looks like Carrera Marble. We upgraded to use a grout that has sealer in it and stain protection, called Latticrete. It's like a Sky Blue-Grey. Once again, after much, much discussion! We initially thought the porcelain would be slippery in the wet areas of the house, but once we were considering it seriously, we researched it further and it is rated a 4, which is appropriate for use in kitchen and bathrooms. Although you can still have a fall, the surface is not going to be so slippery it's hazardous. In the meantime, we decided, once the kitchen and entry were done, to have Alex do the pool bath/hall and Master Bath. Through it all, we had some days of cold weather and rain, but Alex was here with his helper working every day, even though he had an Upper Respiratory Infection and Strep. I knew he wasn't feeling great, and when he came one day late because he was at Urgent Care, he handed me his official report from the doctor. I knew he wanted me to know he was legitimately delayed. However, the next day, HE SHOWED UP and worked through it! Who does that? Alex is honest and diligent. We worked through some issues, but his work is fantastic. In our entry, there's one area that is a little tight. I watched him eyeball the area, and he went and cut the tiles. Perfectly! The plumbers who came in to do some work afterwards said they see a lot of tile jobs, and the work Alex did is AMAZING! Total square footage was approximately 778. Alex recommended we buy extra tile, so we purchased 5 extra boxes for the future. It's all the same color and quality lot. Excellent idea! The update is beautiful and I'm glad we found Alex to do the work. He's very precise when "popping the lines" (setting the grid pattern for the tile). They "back butter" the tile when it is laid. These are details homeowners wouldn't normally think about. Porcelain is more expensive than ceramic and it is more expensive to install, but we "went for it" and the result is beautiful. It's an investment in our home! I just mopped the new floors today and they cleaned up beautifully! Just some white vinegar in the water. You can't use bleach or ammonia on porcelain. Alex was sure to go over the maintenance. Also, if cleaning agents color the water, it can have an impact on the grout! YIKES! We appreciate all the sweat that went into this job and how to preserve it's beauty!"

"The price was fair and they were able to start almost immediately. Asked the installer multiple times to cover his work area as to not scratch our new wood floors. Of course, he scratched the floors in multiple places. Attempted to contact the owner and he was non responsive on the issue. The unit was installed in September, come October and need to turn the heat on for the first time and there was loud clanging and metal noises. Called to have someone from this company service the unit on Friday afternoon and was told that “it isn’t that cold that it would be Monday before we could look at it” (it was 40 degrees and this is a BRAND NEW unit). Brought up that had we went with a larger company they would send someone out and they do not work after hours or weekends and was basically told you get what you pay for. I would not use this company again in the future. Will probably regret making this post when we need service again in the future."