Get matched with top water main install, replace or repairers in Pilsen, IL

"Arrived on time and replaced my kitchen faucet. Did a great job cleaning up."

"My old hot water heater died, and a friend installed a new small 40 gal tank. But I never had hot water after that. I also had a leaking lead pipe. Patrick came and had to be a sleuth to try to determine the cause of the missing hot water. The tank was too small and not functioning, but the real problem was a crossed pipe somewhere in my 1890 house. He found the pipe location in the basement and put in a shut off valve, which gave most of the house hot water. He also put in a high quality 50 gallon tank, and repaired the leaking lead main. To completely fix the hot water, it will mean opening walls, so we left a small 1/2 bath sink and attic sink to be fixed at a later time (or not....).. This was all around Easter, but he put in long days to get it all done."

We are family owned and operated. We service all brands, makes and models. From furnace and water heater repair and replacements, all the way to a leaking kitchen faucet or bathroom toilet. One call REALLY does it all. Faucets, toilets, sinks, drain rodding, water heaters, boilers, furnaces, air conditioners and humidifiers. New construction to radiant heat. You know you called the pros the first time. Licensed, bonded and insured, we offer easy approval and affordable financing as well!

"We called Mattco Plumbing when we needed our toilets replaced. From the first phone call , our plumber Matt was extremally courteous, helpful and very professional throughout the entire process. Thank you Mattco Plumbing for doing an A+ job in our bathrooms. We will be sure to call the next time we need a plumber!"

"After trying several home remedies towards the end of a week we decided to secure professional help on a Saturday. Charlie returned our call within minutes and arranged to come towards the end of the day on Saturday. He explained what he was doing, was efficient, discovered and replaced an unrelated rusted pipe and cleaned up the inevitable unrestrained water from nearby surfaces."

"IF...youre having a problem or just updating fixtures, Big Wrench Plumbers are the folks to call. They arrived on time. They will access the problem correctly and professionally get it done. They were professional and proficient without being too chatty. They came prepared with shoe covers which is important in my house and did a great job of cleaning up behind themselves too. Any problem or projects I have going forward will be a job for Big Wrench Plumbers. My wife loves her new toilet and faucet. Thanks Cam. Thanks Andre."

"Tech performed service per protocols. He informed me that the water line to the attached humidifier was brittle and needed to be replaced. This was an expensive repair but I was offered a discount. Per their points inspection, the Tech verified that there was no gas leak from my water heater. The thermostat was not inspected since it is functioning and we are observing COVID recommendations. I was given a five-hour window for the Tech to arrive. This is the longest time frame ever. I assume that the extra COVID procedures are the reason. The Tech was professional and respectful of home COVID measures."

"We had a blockage in our main sewer pipe under the basement floor. It turns out we had an old flood control gate that had collapsed. It was about 80% closed, so water was not able to get out of the house appropriately. I called several companies and not only was Robert's price reasonable, he was the most knowledgable and willing to talk through the issue and the solution. Robert, Phillip, and his crew were able to break up the concrete floor and replace the pipe despite the fact that it was encased in several feet of concrete and was located right near our fireplace. It was a bigger job than we anticipated due to the original pipe being encased in much more concrete than is typically used, but they were able to take care of everything without destroying the walls or fireplace. The new pipe was put in, and the hole was patched with cement. I can't say enough good things about the planning and work that Robert and his crew did. They were skilled and professional and a pleasure to do business with. Despite the large hole in the floor, the clean up was impressive. Half way through the process when we saw just how big and difficult the job was, I felt confident that we chose the right company. This problem could have been a lot worse, and I am glad we trusted Lincoln Sewer and Drainage to take care of it. They also noticed that our catch basin needed minor cement repair, and took care of that while they were here. I highly recommend Lincoln Sewer and Drainage, and I won't hesitate to use them again in the future."

"Since I had just used John for a previous issue. I immediately called him to figure out next steps. He recommended some brands and suggested some stores. I selected a toilet which he picked up and installed. I am delisted with the job he did and his installing it so quickly."

"As many people in the Chicagoland area likely experienced, we had some plumbing issues as a result of the Great Polar Vortex of 2019. Since we were running our water to prevent pipes from freezing, we found that we had drainage issues with our upstairs bathroom. We noticed a leak staining our kitchen ceiling and basement wall so we figured it was coming from the upstairs bathroom since that's where we had the sink turned on to drip. Guillermo came over on a Saturday to take a look at the problem. He arrived on time but wasn't 100% prepared for the task at hand. I was a little concerned with his indecisiveness on where to begin looking for a problem. He kept asking me where I wanted him to cut into the wall and look but I'm not the professional, you are. I guess maybe he was doing it because he was going to have to cut into drywall and he wanted me to give him permission to do it so I wouldn't be mad? I'm not sure but it wasn't super professional especially since I have no clue what is going on inside the walls. I don't know what different types of leaks look like and, presumably, he does. He ended up cutting way too much drywall, including in the back of the pipes and then couldn't even see the drain pipe to the plumbing he was there to inspect. Our insurance likely won't cover that so we'll be on the hook for repairing it. Sigh. Once Guillermo guessed the source of the leak, the plumber still had questions. He basically said he could cut into the ceiling under the toilet and look around or take the toilet out and see if it was a flange issue. He wanted me to make that call even though I don't know anything about plumbing. Of course, he cuts into more drywall, can't see a leak, so he still has to go take the toilet off. Turns out the toilet and the drain pipe were the issues. In the midst of cutting into the ceiling, the plumber realizes he doesn't have a ladder tall enough to see into the ceiling and neither do we. He has to go to a hardware store in the middle of all this to get one and then he comes back with a broken one (not his fault, but such a time suck). So he's out again to get a new ladder to replace the broken one just so he can look up into our ceiling. I feel like all the plumbers should be equipped with ladders and other equipment they might need in all kinds of houses because we aren't the only people in Chicago with high ceilings. That ended up being 90 minutes of time we'd never get back just waiting for him to come back and finish the diagnosis. Once we figured that out, we waited for the instillation crew to come in and replace a few feet of drain pipe and install a new flange for the toilet. We had to wait four days for someone to come and do the install which seems a bit long for a job that takes about two hours. Same thing happened with the install crew: they didn't have the correct size flange so they had to stop work and go to the hardware store. They were gone for almost an hour so my husband was just stuck waiting. They did a good job on the install once they were back and had the right equipment so our toilet is in fine, working order and draining properly. We ended up paying about $1900 for all of this work, the majority of which was labor costs. It really seems a bit high that these guys are making about $250 an hour for "work" that included going to Home Depot to get more supplies that they didn't come with in the first place. The work they did shouldn't have even taken that long and I got stuck with the bill, which seems odd. Another $375 of that was just to let the first plumber make holes in my wall that weren't totally necessary just to discover the toilet flange wasn't big enough. I know that it's not his fault that he couldn't see that the toilet was installed improperly from the outside, but it was really upsetting to have the plumber basically ask me what to do in terms of where to look for plumbing problems I know nothing about. Their customer service was always nice and easy to deal with, so that was a plus. Overall, I am happy with the work that they did since my toilet works and is no longer leaking, but I felt like the process of dealing with the plumbers in the house was somewhat unprofessional since the first didn't seem to know what to do and both sets of plumbers did not come prepared with the equipment they needed to do their jobs."