Get matched with top water main install, replace or repairers in Pilsen, IL

"Week before last we thought we had a clogged toilet.. It was apparently the main sewer line. We called a commercial franchise plumber out and $550 later we thought everything was fixed. This was on a Thursday. By the following Monday we were experiencing the same thing. We call them back out because it was a 6 month warranty. They diagnosed the issue stating we needed to get the main sewer line ( about 1-3 feet) replaced and they would need to dig a huge hole in the basement and etc.. Estimate was more than a small car. I called around to a few other companies and got more expensive quotes. I called A1 Patrick's Plumbing & Sewer Services - Plumbing Contractor & Plumbing Installation and he came out the same night ( last tuesday) and gave me a resonable quote for the same services. When I tell you I am so glad I called this man. My house is 70 years old and my family has lived here for 26 years. This sewer line was CLOGGED... his team dug the hole, replaced the pipes, cleaned them out and discovered tree roots and 4 feet of stuff that shall not be named. He & his team installed a cleanout in case this happened again we wouldn't have an issue getting it cleaned. This company hands down had excellent service and the owner was respectful, nice and delivered what he promised plus a 10 year warranty ."

"Arrived on time and replaced my kitchen faucet. Did a great job cleaning up."

"Jan and George were fantastic. We needed our old water heater replaced. Due to the unusual layout of our utility room, the size of the old water heater, and the age of the existing piping, this was a complex project. Jan walked through a number of issues during the pre-bid stage to ensure that he was prepped for any and all potential complications with the project. Jan and George then completed the project thoroughly, professionally, and meticulously. They even spotted and repaired additional issues with the gas lines and ventilation and with two of our toilets. I would absolutely hire them again should the need arise."

"The upstairs neighbor’s tub had a leak, which destroyed our bathroom ceiling. Matt coordinated with the upstairs neighbor, took care of his tub and our ceiling flawlessly. Matt also diagnosed an issue with the kitchen sink assembly and repaired it. He took care of all these issues at the same time, in one day. He cleaned up after himself and was delightful to deal with throughout the whole process."

"After trying several home remedies towards the end of a week we decided to secure professional help on a Saturday. Charlie returned our call within minutes and arranged to come towards the end of the day on Saturday. He explained what he was doing, was efficient, discovered and replaced an unrelated rusted pipe and cleaned up the inevitable unrestrained water from nearby surfaces."

"So the next day I called Delta and explained the issue and they sent me a repair kit consisting of the parts that were needed to stop the leaky faucet. I fixed it myself...don't understand why the plumber didn't do it...but glad he didn't charge me for doing nothing."

"Tech performed service per protocols. He informed me that the water line to the attached humidifier was brittle and needed to be replaced. This was an expensive repair but I was offered a discount. Per their points inspection, the Tech verified that there was no gas leak from my water heater. The thermostat was not inspected since it is functioning and we are observing COVID recommendations. I was given a five-hour window for the Tech to arrive. This is the longest time frame ever. I assume that the extra COVID procedures are the reason. The Tech was professional and respectful of home COVID measures."

"My wife and I live in a house built in the 1950's. Waste water was backing up into a sink. An exterior cleanout needed to be installed and Robert and his crew turned out to be the answer. They were not the cheapest quote nor were they the most expensive. The job was expertly done with care taken to keep the operation as clean as possible. Except for one small glitch in the scheduling of the work, the job was accomplished beautifully (if you can say that about a cleanout) and all drainage has been restored to normal."

"I can no longer recommend John.  
He helped us in 2009 when we bought a condo from the first owner.  He fixed some leaking facets and installed some water filtration units.  We were very satisfied with his work and promptness at the time.  We felt the yelp 5 stars he had at the time were justified.
The trouble started when it was time for him to come and replenish the filtration compound on one of the units he had installed.  We spent a couple of weeks trying to fix an appointment.  He simply forgot about one of the appointments and rescheduled us twice (once for a family emergency.)  When we finally got him to come, he apologize and said that he was not going to charge us for the refill and that he would be back soon with our canister.  He left a temporary replacement.  John also noticed that our kitchen sink was falling down because the developer had not mounted it to the granite without enough supports and offered to re-install it correctly for a reasonable cost.  We accepted the offer, so when we returned with the filter canister, we had him to the re-install (which took several phone calls and text to arrange.  
John failed to mention that he was going to use PVC pipe to prop up the sagging sink instead fixing it to the granite with more metal supports.  John did a bad job of putting in the silicone barrier between the granite and sink, so water splashes started to leak into the cabinet below the sink.  The worst part of this is that the biggest silicone hole was directly on top of the PVC at the front of the cabinet, so the water was leaking down the middle of the pipe invisibly and causing damage to the wood bottom.  When I contact John about this issue, he said in a text back that he would have to see it for himself and that is the last correspondence we have had from.  Tired of wasting our time trying to get his attention and fix appointments we spent this morning removing all of his moldy, dirty, half complete silicone and are redoing the job correctly ourselves.  
My personal opinion is that he is too busy and can't manage his thriving business (he has more than one work crew) while doing the work himself.  He tries to rely on text messages, but often forgets to update his schedule or contact book, so asks for the same message again and again... and still manages to miss appointments.
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"As many people in the Chicagoland area likely experienced, we had some plumbing issues as a result of the Great Polar Vortex of 2019. Since we were running our water to prevent pipes from freezing, we found that we had drainage issues with our upstairs bathroom. We noticed a leak staining our kitchen ceiling and basement wall so we figured it was coming from the upstairs bathroom since that's where we had the sink turned on to drip. Guillermo came over on a Saturday to take a look at the problem. He arrived on time but wasn't 100% prepared for the task at hand. I was a little concerned with his indecisiveness on where to begin looking for a problem. He kept asking me where I wanted him to cut into the wall and look but I'm not the professional, you are. I guess maybe he was doing it because he was going to have to cut into drywall and he wanted me to give him permission to do it so I wouldn't be mad? I'm not sure but it wasn't super professional especially since I have no clue what is going on inside the walls. I don't know what different types of leaks look like and, presumably, he does. He ended up cutting way too much drywall, including in the back of the pipes and then couldn't even see the drain pipe to the plumbing he was there to inspect. Our insurance likely won't cover that so we'll be on the hook for repairing it. Sigh. Once Guillermo guessed the source of the leak, the plumber still had questions. He basically said he could cut into the ceiling under the toilet and look around or take the toilet out and see if it was a flange issue. He wanted me to make that call even though I don't know anything about plumbing. Of course, he cuts into more drywall, can't see a leak, so he still has to go take the toilet off. Turns out the toilet and the drain pipe were the issues. In the midst of cutting into the ceiling, the plumber realizes he doesn't have a ladder tall enough to see into the ceiling and neither do we. He has to go to a hardware store in the middle of all this to get one and then he comes back with a broken one (not his fault, but such a time suck). So he's out again to get a new ladder to replace the broken one just so he can look up into our ceiling. I feel like all the plumbers should be equipped with ladders and other equipment they might need in all kinds of houses because we aren't the only people in Chicago with high ceilings. That ended up being 90 minutes of time we'd never get back just waiting for him to come back and finish the diagnosis. Once we figured that out, we waited for the instillation crew to come in and replace a few feet of drain pipe and install a new flange for the toilet. We had to wait four days for someone to come and do the install which seems a bit long for a job that takes about two hours. Same thing happened with the install crew: they didn't have the correct size flange so they had to stop work and go to the hardware store. They were gone for almost an hour so my husband was just stuck waiting. They did a good job on the install once they were back and had the right equipment so our toilet is in fine, working order and draining properly. We ended up paying about $1900 for all of this work, the majority of which was labor costs. It really seems a bit high that these guys are making about $250 an hour for "work" that included going to Home Depot to get more supplies that they didn't come with in the first place. The work they did shouldn't have even taken that long and I got stuck with the bill, which seems odd. Another $375 of that was just to let the first plumber make holes in my wall that weren't totally necessary just to discover the toilet flange wasn't big enough. I know that it's not his fault that he couldn't see that the toilet was installed improperly from the outside, but it was really upsetting to have the plumber basically ask me what to do in terms of where to look for plumbing problems I know nothing about. Their customer service was always nice and easy to deal with, so that was a plus. Overall, I am happy with the work that they did since my toilet works and is no longer leaking, but I felt like the process of dealing with the plumbers in the house was somewhat unprofessional since the first didn't seem to know what to do and both sets of plumbers did not come prepared with the equipment they needed to do their jobs."