Get matched with top water heater repair or service pros in Pleasant Valley, NY

"Great customer service and quality work!"

"This contractor is outstanding. From the start, they were quick to provide me all information and options available to me to replace my old electric heat at competitive rates. The workers were very efficient, professional, and performed high-quality work; and I am very satisfied with the result."

"Did an excellent job at a very fair price. I will be using them again for a bathroom sink installation. I recommend them to anyone looking for plumbing services. They will be my plumbing company now. They were honest which is hard to find these days."

"They replaced the anode on my water heater. They arrived on time and got the job done for the quoted price. I will definately hire them again."

"Excellant company, couldn't be more pleased with service. Replaced boiler and hot water heater. Next day service, Ray and Jared were great, answered all questions, and honest in my options. also team were great too,after all work completed they cleaned up well and also explained everything and warranty. Definitely recommend! A"

"Finally! After an overall fiasco with an installation of a water heater, someone who has experience, expertise and business ethics came to fix the issue. Dave identified the problem, installed the temperature regulator on the water heater. Extremely neat, cleaned up, breaded and zip tied dangling wires. Gave a full detailed invoice after his work. Will definitely use him in the future!"

"The repair man that came from Joe's, worked very hard to diagnose the problem and figure out the best solution for me. As a result my air conditioner is running and the work done was reasonable. a really good company to know."

"From the first communication through work completion, Joe Rinaldi was a consummate professional. A few local companies gave me timelines as much as five weeks out to come and take a look at (quote not repair) my leaking baseboard. I connected with Joe on Monday, and he squeezed is in Thursday evening. He assessed the work on the spot, gave me a very fair quote, and completed the work that day. In addition to his professionalism, he was extremely personable and even gave us tips and guidance on other HVAC projects we have in the works. Needless to say, we will be calling Rinaldi Plumbing Services for any of our needs going forward. Thank you"

"Work was excellent and took less than 2 hours. Charge of $1211.00 is very high and did not include the cost of the water heater."

"Several days after calling we received a visit from Steve, who manages client accounts/coordinates jobs, and John, president. Both men were professional and pleasant, and John went into detail in response to our questions, which gave us some confidence in the firm's competence. We were offered financing. We received estimates via email in a short time. Once we decided to proceed with JSP, Steve visited again with Travis, who determined materials needs and made an estimate of how long the install would take (2 days). Again, professional and pleasant demeanor, and questions answered with detail. Steve was able to subcontract fuel tank removal for a reasonable cost when we determined this was also required by our municipality. Steve filed the permit with our town early enough to start on schedule. Work was scheduled for the end of October. The work was conducted over three days, rather than two, but much of the reason for that lay with our propane supplier rather than than JSP. Overall I was pleased with the install. The crew was small, but well equipped and experienced. There was a company runner to bring items when needed rather than an installer having to leave. They also showed up with two trucks full of a huge selection of tools and materials. Damon and (another) John vastly exceeded my expectations as far as how pleasant I imagined it might be to have strangers working in the home all day. They did not mind explaining what they were doing, they worked steadily but without hurrying, and they treated one another with respect. They did not cause any damage to our home and they cleaned up after themselves. The third day was trying, with Damon having to return late in the evening after doing another job some distance away to hook up and fire the boiler after the propane was finally activated. This did not affect his attitude and we really appreciate his work getting everything absolutely right, including returning a week or so later to make a small adjustment to the system. Payment was requested once the fuel tank was removed a few days later and we had a chance to evaluate how everything was working. We will receive boiler maintenance for two more years, and we are confident the company stand behind their work. The company has automated text and email notifications to keep clients abreast of when staff are en route to your home (including a photo for those very concerned about safety). This was helpful."