Get matched with top tankless water heater installers in Prattsburgh, NY

"Bought a tankless hot water system from them had no problems for 2 years. Had a problem this year with ice build up from the freezing temperatures. They sent one of there techs out ed he was very helpful and helped us a lot would highly recommend this business."

I am a hard worker, friendly and just looking for work on the side on top of my regular 45 hour work week

"After an extensive process of having different contractors evaluate my home & submit their estimates for the installation of a Bosch tankless boiler/water heater combination unit as well as new baseboard heating, I selected AStar Heating & Cooling. Their staff impressed me from start to finish. Initially, I met Aaron who provided a thorough explanation of how the work would be done, offered other options that I did not know of or considered at the time, and provided a fair estimate that was similar to most of the other contractors. Next, when the time came for the projects to be completed, the technicians, Robert & Trevor, were on point. They always arrived in a timely manner & started working right away. They worked efficiently & quickly to get the projects done in the time frame promised. However, they did not rush, they took pride in their work & made every effort to make sure the work was completed neatly & done properly, as they thoroughly tested out the systems to make sure their were no issues/problems in their setup & performance. They also thoroughly answered my questions about the installation of the new systems as they went about their work. At the end of each workday, they made sure to clean up the job site & were very mindful in not dirtying my new floors by wearing plastic booties whenever they had to walk over them. The Bosch tankless water heater/boiler combination unit has been working without a hitch. I barely notice the difference in the time lag of receiving hot water in comparison to the old 40 gallon tank water heater I previously used. Overall, I highly recommend AStar Heating & Cooling. High quality work done high quality professionals. All of them put my mind at ease on what was a very necessary home improvement project."

"Chris and Zach were on time and very courteous. My only complaint is I wish they had offered to clean up the mess the old water heater made in my back hallway when they were carrying it out. It was a quick clean up for me so just a minor point! Overall excellent service."

"I hired Basset Plumbing to install a Furnace, central air conditioner and a Navian on demand hot water heater. They communicated very well through the whole process. Did outstanding work and cleaned up after themselves as they progressed. I highly recommend them for all your plumbing and heating needs!"

"They are replacing my water heater."

"He came in inspected the area, made suggestions on hot water heater replacements. Left to get the replacement, returned quickly, and installed unit with additional upgrades, plus offered and completed additional work to reduce the chance of having flooding problems damage my heater in the future! Great guy! He’s on my “go to guy” for any future issues in my 1850 home!"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"Removed my old water heater and placed a tankless water heater without any concerns. Took approx 8 hours to install, they were very clean and professional."