Get matched with top new windows service pros in Prattsburgh, NY

"While we didn't end up utilizing the services of M&P, Paul Titus, one of the owners, came to our house to evaluate and measure our windows. I also had several followup emails with Paul. I must say that in the construction industry, it is really hard to find contractors that are professional, conscientious, and courteous. M&P has proven all of the above, as proven by their track record on Angie's list."

"Tried to get them out for an estimate in the fall of 2016, repeated phone calls not returned, finally got the estimate and after paying a $200 deposit in December (I think) best they could tell us was they would be out to do the work in late May, repeatedly called in May, couldn't give us a specific date, promised to give us at least a week notice. Called on Monday May 23 said would be there Tuesday at 8 am, my wife had to go to her boss and switch days off so she could be home, 8 am Tuesday they were a no show, at 10 am wife called "Sorry got tied up on another job, will be there at 2 p.m.", 2 p.m. no show again so she calls them again and this time wants our money back they promise that they will be there by 4:45 p.m. my wife tells them this is your last chance, now it should be noted that my wife works day shift and is normally home by 4 p.m. So now she lost an entire day for nothing. Well they showed up at 4:45 p.m. with one crew and started working on the windows, two more crews quickly appeared and they completed the job in less than an hour the workmanship is outstanding and the windows are excellent It's just their customer service needs a lot of work, I don't think I will use them again I don't know maybe if I need a single window replaced I might give them another chance."

"We recently had our siding done by Gunner Roofing and can’t say enough good things. We had our consultation with Andrew and he was honest, not pushy, and even enthusiastic about the project. He was patient and answered multiple rounds of questions to make us feel as comfortable and secure as possible. When we decided to give the siding project to them, they worked with us step by step. We received line item details, mock ups, and were even able to get their own personal/professional input on decisions. Andrew and Joe Massari went over the project with us multiple times to make sure we were comfortable. They stayed professional, reliable, and communicative during the whole process. Our Project Manager, Conor, kept open lines of communication and was honest about timelines, materials, etc.; nothing during this project was a surprise. Gabriel and his crew did absolutely amazing work, they were meticulous, precise, and clean. The whole team really took an out of box idea and delivered on it at 100%. I’m truly so lucky to have found this group and have already spoken to them about future projects. Scope of work: full Hardie siding (Hardie Panel vertical siding), window install, gutter replacement, front door install. Team: Andrew Prchal (Ops Mgr.), Joe Massari, Conor (Project Manager), Gabriel & crew."

"Excellent quality. These were perfect for our new basement windows. Could not have asked for a better product. Easy to install, well-made, and very attractive."

"They came one morning and had it done by noon, I believe- They were efficient and careful of my property.  They had to replace roof shingles and the side band on the house.  They were quick and efficient and professional. <br />"

"We ordered the dishwasher handle from Repair Clinic. It arrived quickly, within a week and we were able to install it quickly after looking at an instructional film."

"Higher price than selected contractor was due in part to distance needed to preform services.  Otherwise, very professional. <br />"

"Air Vent and Aluminum were very punctual from the day they gave us the quote. The workers were timely, respectful of the property, and took their time with the project. They answered questions, offered suggestions, and took pride in their work. The work was done in four stages: windows, siding, huge deck, and an awning. The work was done in the timeframe which we were promised. We had a couple changes in the plan they were completed with no problems. I give them an and quot;Aand quot; in every category except quality. I had to give them a and quot;Band quot; because of some minor details which were overlooked. <br /> I would recommend this company. If you would like any additional information, you may contact me at tgoho@stny.rr.com. <br />"

"Overall, we are happy with the work. The windows, doors, and siding were delayed due to the departure of the salesman handling our order. The siding ordered was also incorrect as a result. Other than that, Zero Draft has been very helpful and professional. <br />"

"Everything was done great and in a timely manner, allowed us to overview the work and always updated us on progress throughout the job. They are not only professional but very nice as well. Have helped with other maintenance even since we moved in! 10/10 would hire again!"