Get matched with top window a/c unit service or relocation pros in Prospect, OH

"Excellent service. Was running a few minutes late and texted to let me know. Serviced our fireplace and got it whipped into shape before the cold weather."

HVAC technician with hands-on experience diagnosing, repairing, and maintaining residential and light commercial heating and cooling systems. Skilled in troubleshooting furnaces, air conditioners, heat pumps, and ventilation systems, with a strong focus on efficiency, reliability, and getting systems back up and running quickly. Multiple certifications including NATE.

"Mr. Ferrell worked with my husband over the phone to fix the problem. It was surprisingly fast and stress-free. To have the work done remotely in less than an hour was wonderful."

"On May 24, 2019, I replaced two 20-year-old York AC units with (two) 2-ton 13 seer Carrier units at my rental. The two technicians Brad and Kevin arrived around 10:00 AM. They removed the old units and installed the two new units. The total cost $6,174.00 including permit fees, tax, and installation. It includes a 5-yr parts & 1-year labor warranty. The technicians, Brad & Kevin were great. They were conscientious, personable and willing to answer all my questions. Unfortunately, it rained part of the day. They made sure to put down drop cloths and kept the mess to a minimum. The entire installation took approximately 9 hours. I stayed and watched the entire time so I can attest to their work ethic, expertise and honesty. The old equipment was removed by a scrapper they called. The only issue I have and it is not with the installers but the company's policy of only giving a 5-yr warranty rather than the normal 10-yr residential warranty. They considered my residential rental as commercial. But I knew this up front. So the issue for me was should I go with another company that I received a bid from but which was around $350 higher per unit to get the 10-year warranty or go with New Albany H & C? I chose the lower price over the longer warranty. New Albany H & C is part of a larger group of companies that include Pickerington H & C, Hilliard Dublin H & C, and a few others. I like the company's policies and customer service but the warranty issue does stick in my craw. I would use the company again and I would request Brad and Kevin again."

"Fast service, and arrived on time. Would definitely recommend to everyone!"

"Upon arrival, installer started job quickly and professional. After job completed, he asked if we were satisfied with job. We were and he cleaned up."

"We just purchased this house this past summer.  Even though we have had the HVAC system worked on, nobody took notice of the condition of the Aprilaire.  When my husband turned it on, water ran out of it.  It wasn't an immediate concern so we put it off until nobody could stand the dryness in the house.  I opened the unit up to see if there was a serial number and discovered that most of it appeared to be missing.  I called several places but was impressed with the response of this company.  They came and checked it out. While the one part was on the truck, when the gentleman opened it up he said we had more parts than a filter missing and the unit had cracks in the housing.  The missing part was not normally needed so it had to be ordered.  
The company called me to tell me they had ordered the part (never had anybody tell me that before).  When part came in they called me again to schedule service.  The day before they called to confirm the appointment.  The day of the repair they again called to let me know the repair person would be there in 1/2 an hour and asked if that would be alright.
Instead of replacing the whole unit for $900 I agreed to use tape on the housing.  He assured me the cracks were just cosmetic.  I agreed to that since it sits unnoticed in the basement anyway.
I was impressed by the communication and the price.
 


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I had several quotes and they had the best quote by far.  They drywalled our entire basement in 2 days.  With that price, I would definitely use again.

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"Professional work with a friendly personal demeanor and done so quickly! Could not ask for more and will definitely come back."

"They did a great job and gave great customer service."