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"Very well. Terry Troxell is a most knowledge man in the HVAC world. He was very patient in the discussion on brand, size, and type of units to install. Extremely helpful in the entire process. Very competitive in pricing. And very good in the installation work. Highly recommend Terry and his company."

"The entire process couldn't have gone better. The price was more than reasonable, the techs showed up on time and the quality of their work was excellent. The installation included some extra steps that I'm sure weren't part of a standard install just because the tech wanted the work to be as professional as possible."

"They were extremely punctual for both the estimate, and the actual installation, with full explanation of how the machine works including the comparison between the cost of a tankless and a standard heater,. In addition, there has been some vibration noise (that only one member of the family can hear!) and they have been extremely thorough in working to lessen it, while being cheerful through the whole process, despite having to make extra trips to do so."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"This company had very fair pricing. They were always quick and courteous when responding to my questions and concerns. The quality of the install and the materials used look real nice. I'm very happy with my new HVAC system."

"Project: Install a new HVAC for upstairs. Kevin came Friday afternoon to evaluate our needs and quoted me the pros/cons/prices for two different brands of HVAC. I selected the Goodman units and we agreed on installation to begin the following Tuesday at 9:00 a.m. with an estimate of 5 hours for completion. He arrived a few minutes early on Tuesday and completed the installation an hour ahead of schedule. He and his helper were very professional, courteous and helpful. The results have surpassed my expectation."

"Installer was prompt and professional."

Painting drywall remodeling wood all remodeling \n\nHave been doing remodeling work for half my life I am insured and have references you can also call \n918-964-1653

Ousley Contracting and Construction has been doing business in the Tulsa and surrounding areas since 1996. We are a family owned & operated business that specializes in full home remodeling, kitchen & bath renovations & roofing. We have done installs for major box retailer stores. We pride ourselves on providing superior workmanship, educating our customers on their projects & ensuring our customers are fully satisfied with their completed projects. We offer 1 year warranties on all work & new roofing projects come with a 25 year limited warranty. Please contact us today to schedule a free estimate!

"Perfect. New refrigerator ordered and delivered and installed within 4 days"