Get matched with top major home repair pros (general contractors) in Punxsutawney, PA

"Contract Agreement Date: June 20, 2025 Parties: Keystone Remodeling and Restoration Services, DuBois, PA (Phone: 814-849-8490) and William & Shawn Johnston Scope of Work: Keystone Remodeling and Restoration Services (“Contractor”) agrees to: 1. Remove existing carpeting and install new flooring in approximately 1,700 sq. ft. of space. o Customer will supply the flooring materials. o Determination of whether transitions are needed will be made after floor removal. 2. Repair kitchen lighting at a cost of $50.00 per man needed. 3. Install a customer-purchased shower at no additional labor cost. Labor & Materials: • Labor will be billed at $75.00 per man-hour. • If Contractor supplies any materials, a 15% markup will be applied to the cost of those materials. • Drive time is charged one way starting at 8:00 AM daily. Estimated Duration: • Flooring installation is estimated to take approximately one week. Start Date: • Work is scheduled to begin July 21, 2025. Payment: • On June 20, 2025, William & Shawn Johnston paid Keystone Remodeling and Restoration Services a $1,500 down payment toward the project. • Project Update – July 7, 2025 • On July 7, 2025, Keystone Remodeling and Restoration Services traveled to Lowe’s to pick up the flooring materials for the project. Due to the flooring not fitting on the Contractor’s small trailer, William & Shawn Johnston arranged for a U-Haul truck to transport the materials to the residence. • Upon delivery, the crew from Keystone Remodeling and Restoration unloaded the flooring and placed it in the living room. Additionally, the Contractor assisted in removing items from the home and loading them into the U-Haul for the Customer. Project Update – July 21, 2025 On July 21, 2025, at 8:00 AM, Keystone Remodeling and Restoration Services entered the home of William & Shawn Johnston to begin scheduled work. The crew removed carpeting throughout the home, completed all flooring installation, removed the old bathtub, and installed a new shower surround. On July 25, 2025, Keystone Remodeling and Restoration Services returned to the home of William & Shawn Johnston to complete the remaining scope of work • Remaining Balance Due: $1,542.82 • Payment made via Check #640: $1,542.82 Final Statement: William & Shawn Johnston were informed by Keystone Remodeling and Restoration Services that this payment represents the balance due for all work completed as of July 25, 2025. Project Update – July 28, 2025 On July 28, 2025, Shawn Johnston received a phone call from Keystone Remodeling and Restoration Services. The Contractor stated that they had miscalculated the final total for the project and claimed a remaining balance due of $800.00. Payment was declined to make any further payment, stating that any miscalculation was the Contractor’s responsibility. It was also noted that the shower was not functional, as the material placed on the pipes had solidified, preventing proper use. Project Update – August 4–12, 2025 • 08/04/2025 – After using the shower, a leak was discovered. Shawn Johnston contacted Keystone Remodeling and Restoration Services to report the issue. • 08/05/2025 – Keystone Remodeling and Restoration visited the property to repair the leak. The crew instructed that the shower not be used for 36 hours. • 08/09/2025 – Upon resuming use of the shower, the leak reoccurred. • 08/11/2025 – Shawn Johnston called Keystone Remodeling and Restoration to report the leak. The call was not returned; however, a voicemail message was left. • 08/12/2025 – Shawn Johnston again called Keystone Remodeling and Restoration to report the continued leak. No response was received. Following the lack of response, Shawn contacted Angi List to report the problem and was informed of the process for filing a formal complaint against the Contractor. Complaint Summary: • Keystone Remodeling and Restoration was paid for work that included installation of a fully functional shower. • The shower continues to leak and is not functional. • The Contractor has allegedly refused to complete necessary repairs unless an additional $800.00—an amount disputed by the Customer—is paid. • The Customer believes this constitutes an attempt to collect funds not owed and is effectively being “held hostage” for payment. • The Contractor has not provided requested billing documentation from Lowe’s for materials purchased. Despite being paid a total of $11,262.82—well above the initially discussed project cost of approximately $8,000—the Contractor has: 1. Failed to deliver a fully functional shower, which continues to leak despite multiple repair attempts. 2. Refused to address the ongoing leak unless an additional, disputed $800.00 is paid. 3. Not provided requested receipts or proof of material purchases from Lowe’s. 4. Confirmed on July 25, 2025, that the account was paid in full, then later attempted to alter the final balance. ________________________________________"

"This is the second time I've turned to Mark for help in getting a home loan. The reason I'm a repeat customer is that Mark is great. He always gets me the absolute best rate and is an honest, tell-it-like-it-is person - so very appreciated during the confusing and scary process of getting a mortgage.
I tend to run a little on the neurotic side, and Mark handled my constant badgering and near freak-outs with great finesse, providing just the right amount of hand-holding and straight-up advice. This time around, I bought my home through a private sale, meaning neither party used a realtor. So I needed even more attention and guidance. Mark not only did a great job with the mortgage, he also gave me invaluable advice on issues related to the sale but outside his scope, such as home inspection.
A big THANKS to Mark. I couldn't have done it without you and Judy!


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"The job went very well and we love how are bathroom has been transformed. Bob made multiple visits to consult on the tile choices and ensure they were prepared for the project. Phil (tile guy) was a true craftsman and took his time to ensure the work was perfect. We wish the same care was taken by all contractors.
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"Big tree fell across front of my house/roof were does one start we are so thankful Randy Morrison was recommended to us. He was so prompt, professional, friendly, had all information ready for us to submit to homeowners Insurance. Randy explained how things and repair would work this happened late November his crew did the patch up for the overwinter and timely came to replace the whole front of roof/gutters just recently as the weather allowed. We can't say enough of how great the job looks and how professional, courteous, and how organized and neat Randy and his crew handled the job. Just so thorough and on top of everything"

"They were very prompt. Always pleasant and nice."

"What a wonderful experience we had with this company. I would highly recommend to anyone. A big issue I have is trusting people in my house when I’m not home. I had NO worries leaving this crew to do their work. It’s beautifully done and we are so happy and pleased with the outcome!"

"The estimate was provided the same day they came to look at the roof.  The estimate was detailed and easy to read.  Gino kept me informed of all the steps and the work was completed on time.  Very professional.
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"Excellent it's been 1 entire year with no issues the unit heats and cools my home very well just as promised"

"Everything went well. Gary and his crew were great! They all treated me with respect and worked very hard. We're extremely happy with the deck. There are a few rough spots that I would've liked to get fixed, but what was done had to be done I guess. The only real problem I had, was the owner. I messaged him to see if the cosmetic repairs could be fixed. He bypassed everything I told him and made an excuse for the decks cosmetics. And questioned why I was calling 2 weeks later and complaining. Well we don't sit there 24/7. And of course sitting there, you notice little things that are imperfect. Yes, I did agree when I t was completed, to do an inspection myself, but again, you notice more, when you are actually sitting there. He did however, agree to fix what was wrong. However, I never received a warranty nor a written guarantee, for a $16,000 deck. If we need construction again, I would recommend asking for Gary and his crew, to do the job!! !"

"Contrary to other reviews I have seen on this page, I hired McNeely Construction, to put a roof on our home. My understanding is McNeely did use GAF 50 Year Shingles. Mike personally seen this job through. Phone Calls, emails and even stopped by our house when they finished the job (it took 1 Work Day for McNeely to do this job). I inspected the premises when I got home from work. I did not find any loose shingles or loose nails on the ground anywhere. The roof was over and above what I expected and he reflashed our addition where the previous roofer screwed up. The clean up was unbelievable. As such, Mike was paid in full without incident. Normally, roofers request a deposit, payment and final payment when the job is over. I used to work for a roofing company and understand people do not like to make the last payment beacuse each payment is split into 1/3. If nobody makes the last payment they cannot expect for any roofer to be eager to fix or warranty any issues that routinely develop with a fresh install or develop over time. Overall, I am very pleased with the expedited work and the roof itself. I would highly recommend on promptness and price."