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"The workmanship was very professional and cleaned up afterwards. Wouldn't even know they were here. Billy did an excellent job with the removal and instillation of a new hot water heater. Brought the instillation up to code by adding a drip pan and expansion tank. I have them coming back to replace valves for washing machine and installing shutoff valves."

"Outstanding service and professional installation!!"

"They kept me up-to-date of the time that they would be at the house, The technician was able to get the water heater up and running in about two hours."

"While the plumber himself is professional, informative and knowledgeable, I had to leave several voice messages, send email, and ultimately contact him through the Angie's List messages to get a response when some items needed a return visit.
I purchased a deal from Angie's List, but never received any breakdown of the costs of actual repairs, so I am left to assume that what they did exactly covered the cost I had pre-paid. 
I purchased parts & materials (faucets, sprayers, handles, etc) myself ahead of time since it is often problematic when working in an older (19th century) house.
An assistant replaced the kitchen faucet & sprayer, but I had to have them return to take care of one handle which came loose within the first few days of use.  The pop up in the downstairs bathroom sink that was replaced no longer works. I didn't realize until after they left that the faucet and handles I'd selected that were put on the upstairs bathroom sink render the pop up useless, so the drain is always open. The trap in the kitchen is fine, as is the basement shut off valve. I had also previously had them replace the outside faucet at the barn/garage and that worked well throughout the summer (another Angie's List deal.) 
I was upset that, while installing the upstairs sink faucet and handles, that they didn't notice that the shut off valve was not completely turned off. Hence, when I went downstairs, I found water pouring out of the ceiling in the kitchen. I quickly told them & they shut it properly. Perhaps I am expecting too much, but I would have thought that they would take some responsibility since it was their error  that left 4 saturated ceiling tiles sagging and dripping onto the kitchen floor and island. Instead I was told to simply let them dry. I ended up spraying bleach above them, & propping them up with clothes poles for a full week as they slowly dried. They are still obviously lower than the surrounding tiles.


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Proudly serving the Main Line. Built on trust, consistency, and showing up when it matters.\nWe diagnose issues correctly, explain your options clearly, and fix problems the right way — not the quick way.\n\n• Upfront pricing, no surprises\n• Fast response times\n• Clean, professional technicians\n• Quality work that lasts\n\nServices:\nWater heaters • Drain cleaning • Leak repairs • Sewer issues • Water filtration • General plumbing

"Tyler from Resistance did great job. He replaced & updated the service and panel along with running an underground line to my shed"

In 1972, Donnelly’s Cooling, Heating & Plumbing began serving Pennsylvania residents with premier plumbing services and later expanded to add their superior HVAC services. As the area’s top choice for plumbing, heating, and cooling service, we’re proud to offer unmatched professionalism and quality results.\n\nWith same-day and emergency services, our team is always available for your home service needs. Plus, with service for all brands and free estimates, you can trust you’re in excellent hands with our team.

Horizon Services, Inc., is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizons Services, Inc., remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.\n

"This review is solely about the installation portion of the Puronics Water Treatment System since it was just installed today. The install team arrived on time, ready to go to work. The location of my main water line was tricky to get to, but they found a great solution to tap into the line via a drop-ceiling access point. They located the Hydronex Water Conditioning Cylinder and Salt Backflush Container exactly where I wanted it. Their work was clean, tight, and very professional. The RO system was backordered, so they explained that they will return within the week to install that portion of the project. They prepped for the RO install by drilling and installing the faucet in my granite countertop. After the install, they explained the whole system to my wife and I and we were up and running with conditioned water. I can't say enough about my experience with Chuck on the initial phone call, Miles who provided the water testing and sold me the system, and Ryan who installed the system. So far, I can't envision any issues that might arise with Orbit Water Solutions since they have provided outstanding service to this point!"

"American came and did the cleanout and in-line camera inspection for $400 and later sent the $8000 sewer line replacement proposal warning us that the clogging problem could reoccur.  The $400 was apparently reasonable since the line clogged again in a week or 2 and we called another plumber to do a cleanout and inspection and they also charged $400.  We were concerned about the seemingly high price from American; that is why we called a different plumber for the 2nd cleanout so we could get an independent second opinion since we apparently did have a recurring problem.  The difference was the 2nd plumber, Carney Plumbing of Line Lexington, PA, saw that the problem was a crack in the line that was letting dirt and ground water in causing the clogs, not just a dip in the line, and they gave an estimate of ~$3900 for the exact same sewer line replacement!  We had Carney do the sewer line replacement work and there is no way American could have done a better job that would be worth more than 2 times the price.  American did a reasonable job on the cleanout, but their pricing for the sewer line was excessive.

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