
Serving Raleigh, NC and surrounding areas
Approved
Super Service Award Winner
In business since 2007
Warranties offered
Credit card accepted
"Great!!! 100% professional The vent looked like It came when the house was build!!!"





+326


Serving Raleigh, NC and surrounding areas
Approved
Super Service Award Winner
In business since 2007
Warranties offered
Credit card accepted
"Great!!! 100% professional The vent looked like It came when the house was build!!!"





+326

Serving Raleigh, NC and surrounding areas
In business since 2005
Small jobs welcome
Credit card accepted
"We would highly recommend Darrick for your home improvement project. He is a very personable guy and he did thorough job finishing up our porch on schedule. His bid was very competitive and the quality of work was top notch. We love our new porch and plan to hire this company again for future home improvement projects.
"

Serving Raleigh, NC and surrounding areas
In business since 2018
Free estimates
"Santiago arrived on time. He and his partner came ready to work after giving me an estimate. Two really nice guys who did a wonderful job installing 4 ceiling fans for me. It didn't take them long at all. They even cleaned ed up and took my empty boxes! I already have them in my book for more jobs in the near future. Thank you so much!!"





+610

Serving Raleigh, NC and surrounding areas
In business since 2008
Free estimates
"With so much construction happening these days in Raleigh, the idea of finding a great contractor at a reasonable price seemed daunting. Tree 2 Key came to us by referral from a neighbor and was great to work with for our attic renovation project. Though our project was on the smaller side of what they do, the were eager to help our vision of a large master suite & bonus room become reality! Bobby and Steve acted professionally throughout the whole project and were helpful with various design ideas, considerations for cost savings and very considerate to the fact that we were still living in the home during the project. With being a detail oriented couple, we knew we needed a contractor with the same style who helped point things out and responded positively to each topic we brought up. They even helped address other issues that arose downstairs as a result of the construction being done. The selected subcontractors for all the work done were also great to work with. You could tell Tree 2 Key is selective and works with some of the best. Tree 2 Key did not disappoint and responded promptly to questions and requests. I would recommend them to anyone looking for great and dependable contractors in the greater Raleigh area!"





+157

Serving Raleigh, NC and surrounding areas
In business since 2001
Free estimates
Credit card accepted
"Things we liked: 1. Detailed contracting and pre-work planning, with detailed materials and labor estimates. 2. Provided evidence of license and insurance. 3. Excellent design, excellent materials, and precise construction of high-quality custom cabinetry and other wood work, including under-cabinet LED lighting, and fireplace mantle. 4. Negotiated with vendor to get good price and extended warranties included in the cost of all new kitchen appliances. 5. Nice installation of tile floors in kitchen, bathroom, and laundry room. 6. Excellent installation of stacked limestone panels floor to ceiling on a high angled wall around the fireplace, plus very attractive custom-made wood mantle, and new tiles on the hearth. 7. Worked effectively with vendor on design, purchase, and installation of premium granite countertops and trim, and kitchen and bathroom sinks. 8. Installation of premium plumbing fixtures in bathrooms and kitchen, no leaks apparent. 9. Well-done side job of installing two new steps, small landing, and wood screen door with dog flap on the deck. 10. Very cooperative about several minor design and installation changes along the way, with acceptable cost changes. 11. Contractor was on-site nearly every weekday and on many weekends. 12. Contractor is friendly, polite, considerate, and very aware he is working in someone’s home. Things that disappointed us: 1. No advance communication on one-week delay in starting the job. 2. Time estimates. We were told at least 3 weeks in a row that he would be done “next week.” Job actually took twice as long (about 15 weeks) as the original time estimate (6-8 weeks). We can allow one extra week for the changes and add-ons we asked for, but not double for the entire job. 3. Erratic attendance of assistants on the job appeared to contribute to significant delays. 4. Delegated cabinet finishing (staining and water-repellent top coats) to assistant, whose work had to be re-done in multiple places and still detracts from otherwise beautiful wood work. 5. Trim work is absent where cabinet panels meet hardwood floor, leaves what we consider a very unattractive gap. 6. Installation of wall tiles. The tile vendor did not tell us the tiles we picked for floors and shower walls were not for walls; the contractor had a hard time making them stay on the walls. I suggested changing wall tiles but contractor assured us that he could cut and install to get the look we wanted; tiles had to be cut, installed, torn off, and re-installed; were held onto concrete backer board with nails until cement dried, putting holes in the backer board behind the grout lines; tiles cut at angle for exposed corners were ragged and retained grout unevenly, and there was no accommodation for corners, so after the job was done we ordered and installed plastic corner guards with silicone (total cost of materials and shipping approx. $125) to cover unattractive and sharp tile edges. I estimate that installation of shower wall tiles alone took 2 weeks, maybe more. For the kitchen backsplash, smaller tiles were used and installed well, but there was no accommodation for where backsplash would transition to drywall, so tiles at drywall had edges exposed; we ordered edge pieces off-contract from a home improvement store, contractor installed them. It appeared to us that the contractor did not plan for tile corners and transitions. 8. Drywall and paint work. Drywall around arch that widened a doorway was not taped, and contraction of the mud has created a crack around the arch. Drywall work where lights and ceiling fans were moved and/or installed is lumpy and visible; one place on the ceiling was not finished and the supporting mesh is obvious right on the surface. Paint where the ceiling paint meets the shower wall tile grout is on the grout and cannot be scrubbed off and in our opinion will need to be covered by crown molding to make appearance acceptable to us, something we did not plan. Other places where wall tile meets drywall show evidence of damage to the drywall surface (e.g., surface paper torn off) that was not repaired, so it is uneven and lumpy. Bathroom was to be repainted, but not all trim was repainted, including a window that was caulked with colored caulk on white paint. The wall with the arch and the kitchen walls involved in wall cabinet installation were only partially repainted with the same color but different roller texture can be seen; the whole walls must be re-painted for uniform appearance. 9. Organization and worksite management. Our homeowner association informed us that neighbors grew impatient with the construction trailer and trash in the driveway, which were present from mid-November to early March. In general, we were unhappy with protection of the work site. Garage floor and wood steps have sizeable spots of paint and stain. Hardwood floors in the highest-traffic area were protected with cardboard only after we insisted on it, and then there were still paint cans and tools stored directly on the dining room hardwood floor. Stain cans were routinely left uncovered overnight. New tile floors and granite countertops were not protected from subsequent cabinet staining, so we did a lot of post-construction removal of paint, stain, glue, etc., from tiles and expensive granite that could have been protected, even with newspaper and masking tape. Grout haze was left on new tile for at least a week and then was incompletely removed; we spent several days scrubbing it off with white vinegar. Two manuals for new appliances were lost. Job proceeded in a sequence that was hard for us to understand or predict, perhaps depending on when assistants were available (a guess?), so there was little completed and usable across three rooms for more than three months. 10. Contract oversight/business management. Extended warranties for kitchen appliances (refrigerator, gas range, microwave oven, dishwasher) were supposed to be part of the package cost but the invoice the contractor presented to us did not include extended warranties on two of the four; I contacted the vendor, purchased the two warranties by credit card, and backed this cost out of the contract. Contractor deviated from the contract’s payment schedule, asking for unscheduled early payments to cover labor costs. Contract called for all invoices for materials to be presented; most were not. We presented an extensive punch list toward the end of the job, which we added to as we found things that needed to be corrected. We found at least one or two items that he crossed off but were not done. 11. Complete lack of follow up. This is a serious problem to us, given our financial and time investment. Before and during the job, we communicated well by text message and email. Since he finished on March 2, I have contacted him 5 times to request a time we could meet and talk about issues described here; he responded quickly to the first two messages saying he would get back to me, but didn’t, and he has not responded at all to the last three attempts to contact him since April 8. The contract has an arbitration requirement, but the contractor used his home address as his business address but moved during the job, and we do not have a mailing address for him, so we are unsure how to invoke arbitration. I contacted a handyman service on Angie’s List to get an estimate to correct several items described above; this estimate is $1,350 on top of the cost of the renovations in general. This review will stand until the contractor contacts me and corrects what we consider to be deficiencies. I will consider an update if he does. Overall grade: C. I would not use again."





+2

Serving Raleigh, NC and surrounding areas
In business since 2020
Free estimates
Emergency services offered
"It was a great experience, always on time or very organized!"

Serving Raleigh, NC and surrounding areas
In business since 1989
Free estimates
Credit card accepted
"Arrived on the sppointed day. Work completed on schedule. Roof looks very nice. Minor piece of follow up work to be complete in the next day or two."

Serving Raleigh, NC and surrounding areas
In business since 2018
Free estimates
Credit card accepted
"Not very well. The cost and budget for the project was agreed upon prior to the hiring Ideal. There was not enough time was alloted for the project.. I had to be out there the entire time; if not it would have been worst. 1) All areas to be Weed Whacked were not done. A Banana Tree and Hibiscus shrub were lost during the whacking. 2) The tree limbs on one tree were cut back farther than requested creating/ leaving excess logs, tree limbs and debris at my home which defeats the purpose of cleaning my yard. The tree on the side of the house with the limb hovering over the roof , .the main limb that we discussed and agreed would be removed was not.. I had to move some of the smaller limbs cut from the side of the house. The issue that I have is the contractor created more debris by not following my instruction/ wishes. Although he hauled away some of the logs and debris, I now have allot of debris that I now have to pay someone to haul off my property. If the project had been done as I asked. The debris could have been cut up and taken away by the county. The Pieces left behind were not cut up small enough to do so. I expressed my concerns, Ideal was to come back the following day with a bigger truck to remove the debris for $100. This was a week ago. I don't feel that I should pay to remove debris that would be non-exsistent if he had followed my wishes. They bagged yard waste in black plastic bags that coukd have been put in the paper bags and hauled away by the county. They were planning to leave my home with piles of yard waste left throughout the yard."





+5

Serving Raleigh, NC and surrounding areas
In business since 1997
Free estimates
Credit card accepted
"Work went well. I was replacing two wall appliances (single wall oven and microwave) with a double wall oven. There were some minor modifications to the cabinet they performed without problems. It took five days from the time I requested a quote to hear back, but everything else was punctual. The price was also very competitive with others quotes I received.
"





+22

Serving Raleigh, NC and surrounding areas
In business since 2017
"Excellent work. Amazing results. We discussed our needs and the design was so much more than we expected! Our project was delayed due to weather, but were kept informed almost daily. The crew was here when scheduled and we were kept informed of the process. Very hard-working crew and we are so pleased with with our new, huge and great designed driveway! Highly recommend this company!"





+8
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