Colepepper Plumbing, Inc.
Colepepper Plumbing, Inc.
A 10 Step Process: 1. The appointment will be scheduled in a 4 hour window. All estimates are free. 2. You will receive a phone call from us 1 hour before the appointment to let you know we are on our way. 3. Our service truck will be parked on the street. We will walk up the driveway to get to your front door not on your lawn. 4. When coming into your home, we put on shoe covers to prevent dragging dirt onto your floors. 5. Once we have looked at the problem, we will give you several pricing options on making the repair. We can accommodate most budgets. 6. After you approve the work we will begin by putting down drop cloths in the work area to avoid scratching your floors. 7. The technician will then clean up his work area. 8. The technician will go over with you what he did and why, and explain the warranty that is included. 9. Payment is last. We accept all major credit cards and checks. 10.You will then receive a phone call to assure the service was good.
"We called Colepper plumbing out because it was taking a long time for hot water to reach our shower. They then proceeded to charge us thousands for unnecessary work, only to finally end up installing the WRONG water heater WITHOUT a permit, and in VIOLATION of codes. I took them to Arbitration where the owner, Mitch Kenney, LIED. The arbitrator saw through him and awarded us our damages. Mitch / Colepepper still refuses to pay the award provided by arbitration. Avoid Mitch and Colepepper at ALL COSTS."
Alex G on September 2021
A 10 Step Process: 1. The appointment will be scheduled in a 4 hour window. All estimates are free. 2. You will receive a phone call from us 1 hour before the appointment to let you know we are on our way. 3. Our service truck will be parked on the street. We will walk up the driveway to get to your front door not on your lawn. 4. When coming into your home, we put on shoe covers to prevent dragging dirt onto your floors. 5. Once we have looked at the problem, we will give you several pricing options on making the repair. We can accommodate most budgets. 6. After you approve the work we will begin by putting down drop cloths in the work area to avoid scratching your floors. 7. The technician will then clean up his work area. 8. The technician will go over with you what he did and why, and explain the warranty that is included. 9. Payment is last. We accept all major credit cards and checks. 10.You will then receive a phone call to assure the service was good.
"We called Colepper plumbing out because it was taking a long time for hot water to reach our shower. They then proceeded to charge us thousands for unnecessary work, only to finally end up installing the WRONG water heater WITHOUT a permit, and in VIOLATION of codes. I took them to Arbitration where the owner, Mitch Kenney, LIED. The arbitrator saw through him and awarded us our damages. Mitch / Colepepper still refuses to pay the award provided by arbitration. Avoid Mitch and Colepepper at ALL COSTS."
Alex G on September 2021