Get matched with top grout: replace or repairers in Rancho-mission-viejo, CA

"If you are looking for the best of the best for tile cleaning, repair, or replacement then contact Jay at Mosaic Stone Restoration. For the past 7 to 8 years we have had our shower flower cleaned and restored. But it never worked. We still have mold, and grout lifting on the floor. This time I was determined to find the best. And Jay is the best. He talked to us, and made us understand what was happening with our shower floor. He gave us what I thought was a fair estimate. And after interviewing two other contractors I knew that Jay was the man we wanted for the job. He did not over sell us, or upsell us. He was just honest. I trusted him enough to say, let's not patch the floor anymore, let's replace the floor. He took the time to tell us all that would be involved and the time it would take. For the first time our shower is perfect. It not only looks great, but now the floor is even. So if you are looking for quality work, great service, great attitude, and the best of the best then you should call Jake at Mosaic Stone Restoration. We are not finished with him because there are always projects around our house. Next up will be the cleaning and polishing of our granite countertops. I trust Jay and know that it will be another great job. So glad we found him."

"Matt, Jorge and Danny were awesome to work with, always on time and super helpful and communicative. They got the job done well and did it right from pre to post. We had a weird grout issue around one time (different coloring came out) and Danny came back one week later to fix the issue, no problems at all~ great team, highly recommend."

"This man sealed ALL my cracks and left everything TIGHT and spotless. The grout he used was STICKY and HIGH QUALITY. Would highly recommend."

RSF Construction Inc. is a leader in providing our customers with the highest quality service in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!

"If there were an A+ I would have given that grade to Peter and his company. The area that was to have grout removed and redone was immense. Peter did the job in three days. He removed all the grout by hand and his regrout method was so clean. There was no disruption to the family during that time. Peter and I corresponded by email, he arrived with sample books, and completed the job beautifully. Thank you Peter!"

"Jay was very professional, knowledgeable, polite and delivered great results at a reasonable price. I am very pleased with the work performed on my kitchen countertop and floors. He did a cosmetic repair of a crack on my countertop by polishing and sealing it. He replaces few broken tiles and on my marble floor, replaced the grout, and provided me options on shine reflectivity. I will hire him again and he explains in detail what needs to be done, and all looks great!"

"My house is nearly 6000 sq ft. so I always get several estimates before making a decision. Again, I called several companies and Eran was the most thorough in his assessment of what I needed. He was realistic in terms of stains on my Thassos marble floors and white marble countertop in the one bathroom and carrera marble counter top in another bathrooms. He gave me a great price and for just a little extra offered to clean the downstairs marble ebtry and travertine throughout the kitchen. I agreed. I was competely impressed with the outcome. I must say I never in 100 years expected my white countertops to be 100% white again! The floors were beautiful, like new. A few tiny stains you could hardly see were there, that is all! Not bad for white marble that was 20 years old! My downstairs entry marble was shiny as new as waas the travertine. The grout looked as clean as the day it was put in! The crew was friendly, professional, and worked hard. I will definitely be calling them again!"

"George laid out what needed to be done and how he'd do it when he came to bid the work and was also willing to complete some of the half-finished work done by a previous, unexperienced contractor. He didn't try to creep the scope during the course of the work and understood our financial constraints. When we found the need to make a few changes, we negotiated a fair price for a few small add-ons. When the wall repair was much more involved than initially estimated, he brought it up but didn't demand reimbursement. I offered compensation based on what we agreed was fair but didn't feel pressured. They did a good job cleaning up after themselves given how messy leveling floors, cutting tile, and grouting seem to be. My only suggestion would be to work with George on every detail beforehand as I had made some assumptions about aesthetics that may not have been particularly conventional but hadn't communicated them to George. Showing images of how you'd want something to look when it's done will go far in insuring you get what you're after. That having been said I was given some good advice from Felipe on what the height of the kitchen backsplashes should be in our particular case, and from George on which grout would be best suited for our floors and have no regrets having followed those suggestions. In our case, we supplied most of the materials as per George's recommendations. If you want your project to move as quickly as possible, I'd suggest making a list with George of what materials you'll need, what you'll be picking up and what he'll be picking up, and having everything ready on the first day because they waste no time in getting the work done. In short, both George and his colleague, Felipe, work very efficiently with a high level of craftsmanship and I'll hire them again the next time I need tile work done."

"It took a long time but it is done. I had some problems with them but they did satisfy me as the customer. There were some spots on the floor that should have not been there. So they ended up giving me a discount, it was a $30000 job and they gave me a 900 discount for the spots on the floor so I don't know how to rate them. The floor is 99% perfect. There was only a 1% I was unhappy with and am still unhappy with. But I decided to settle with them because I didn't want to move out all of my furniture again and have them redo the floor. It's really a big hassle. I don't want to give them a bad mark but I just can't give them a 10. 

They were very professional so I have to admire that. I would use them again for carpet but probably not for oak flooring."

"Today, Kris and one of his employees came to remedy my complaints.  He explained that he hired a tile layer (who did my job) through a general contractor who he often works with and offered to find the same limestone and have someone else replace the tiles that were gouged, chipped and not layer evenly at no additional cost.  The other alternative was to sand down the lip of the poorly placed tiles and grout.  I chose the later. In addition, they cleaned and grouted areas that they missed before.  
Kris was eager to remedy the problems I identified and put me on his schedule to clean my limestone floors next year at no charge.  He is truly and gentleman, eager to do a good job for me, who had the misfortune of a couple of problem employees who no longer work with him."