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"I used Greenlee to replace my water heater. They replied to my inquiry for service very quickly, even though it was after normal business hours. They were responsive and professional assisting me in determining the best solution for me. They arrived quickly and on time. Their work was fast and they did a great job of removing my old water heater and installing the new one. Everyone with whom I had contact was friendly and professional. They will be handling any future plumbing work that I have."

"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"Great service. I use Estes for all the HVAC and plumbing services. They have great service and does very meticulous work. I have repaired leaks, replaced the whole HVAC system and previously fixed the AC system"

"Rooter Pro Plumbing GA really helped us by repairing a leak that was causing us to have huge water bills. Other plumbing companies were afraid to touch it. It was a difficult galvanized pipe repair, and they tackled it intelligently and efficiently. We were very happy with their work, and very appreciative that they were willing to do the repair."

"Mr. Plumber company have always provided a very quick response. Their work is superior and professional, specifically Chris Jackson. Chris replaced my Garage Disposal yesterday (3/24/2026). He explained to me the benefits of each size unit. He installed the new unit in a timely manner. Moving forward, I will contact Mr.Plumber for any of my plumbing needs. Thank you Chris for giving me my disposal back!"

"The job was to replace the pipe for the main water source. The cost is right, work crews are pleasant to work with, cleaned up properly after the job was done."

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"Chris was informative, knowledgeable and very thorough and got the job done the same day which I really needed. I am very happy with the job he has done and would recommend this company and Chris again. Thank you StratCo Plumbing, and a huge thank you Chris."

"Noticed a small amount of water in my hot water heater pan last week and knew it could let go at any moment and flood the basement so I called K&M. They came out the next morning (could have come out that afternoon but I was not available), got to work, removed the old tank and put in the new tank in a quick and professional manner. They explained each step and made sure I understood what they were doing. When finished, they took the old tank, cleaned up and left the area better than they found it. Would highly recommend."

"Our technician Tim was fantastic. My wife needed to meet G Force at her mom's house to supervise repairs, and they did a great job keeping her informed of their ETA so she had plenty of time to travel to meet them. Once at the house, Tim discovered an issue with the concrete slab where the original toilet sat, which prevented a safe and secure install of the new toilet. He and his supervisor worked with us to recommend a repair and schedule a return visit that worked with my wife's schedule. On the second visit, Tim repaired the concrete, installed the new toilet and adjusted the height of the cutoff valve. Plus, he took a few extra minutes to walk the house (inside and out) with my mother-in-law to check the plumbing to ensure everything was in working order and confirm she knew what to do in the event of a water leak. He even took the time to label the majority of the valves in the house to make things easier for her. In looking for a plumber, we certainly found cheaper options, but without a doubt, we will phone G Force again (and request Tim as our technician)."