Get matched with top well pump repair or service pros in Redmond, WA

"We had a great experience with Knockout. Small plumbing repair job that they were able to fix quickly. Gave us multiple options on how best to address the immediate problem, as well as prospective problems in the future. No complaints and would definitely hire again."

"Very smoothly. First contact with Julie setting up appointment set the tone. Proactively asked for pictures to gave parts required. Vladimir called 24 hours later to check in with me as I was at work-with review his recommendations. Price was very reasonable in comparison to other plumbers. Having moved to this area recently I have been surprised with the general attitude of many potential contact service companies. The service provided by AWP was a significant contrast. There is a good chance we might build a home and I have no doubt that we will call Vladimir."

"Max arrived within an hour of calling for service on a Saturday. He was professional, friendly, efficient, and willing to provide additional info/answer related questions about small plumbing projects. He also noticed something I had repaired incorrectly which would have likely caused a leak in the future. Would definitely hire again."

"The installation of our new heat pump was to take two days, and I assumed would be done during normal business hours (8:00AM - 5:00PM). I expected a smooth process and a properly working system at the end of the 2nd day. The experience was not even close to my expectations. Day 1: Old air handler, heat exchanger, compressor pad and compressor were removed; new air handler, heat exchanger, and compressor pad were installed. As expected, the new compressor was placed on the pad, but not connected to inside unit. I observed one of the four-man crew scraping gravel from my neighbor's driveway to put under the compressor pad. When I told him that my neighbor probably would not like that, he said, "It will be OK. I'll smooth out the places I took it from." He couldn't have given a more wrong answer! Late in the afternoon, the electrician (an Overlake subcontractor) arrived to hookup power to the new system, and all four from the installation crew left. (I think at least one of the crew should have stayed until the electrician was finished to verify that the system was working. And maybe to explain to me how to operate the new thermostat!) About 90 minutes later, the electrician was finished, but the system would not turn on. It was not his job to troubleshoot system problems, but with the guidance of someone over the phone, he managed to find two wires that had not been connected by the Overlake crew. He connected the wires, but that made no difference. I was supposed to have backup electric heat working at the end of Day 1. This was important because it was December and the temps were down to 32 degrees at night. After 2 hours of trying to get the system to produce heat, the electrician left at 7:00PM, and an Overlake tech arrived at 8:30PM. At 10:00PM, the tech determined that a circuit board in the air handler was defective, and a new one would have to be obtained and installed in the morning. I managed to get by with two 1500-watt space heaters by closing off most of the rooms. Day 2: Before the techs arrived, I noticed that the compressor pad, with compressor installed on it, was significantly out-of-level. The techs arrived at 10:30AM, and I asked them to purchase a bag of gravel to replace what had been taken from my neighbor’s driveway, and they complied with my request. I also asked them to level the compressor pad which they did. The defective circuit board was replaced, and backup electric heat came on. It took two Overlake techs until 7:00PM to connect the inside and outside units of the heat pump, and attempt to charge the system with refrigerant. However, a valve on the compressor unit was leaking so the heat pump could not be operated until a new valve was obtained and installed the following day. Day 3: Two Overlake techs arrived at 1:30PM, and, I assume, they installed a new valve. What appeared to me that was left to be done at that point was to charge the system with refrigerant, connect a small electrical cable between the inside and outside units, insulate the refrigerant lines, and spot-tie the lines and wires into a neat installation. This seemingly small quantity of work took until 10:00PM to complete, at which time it appeared that I had a working system. Day 4: I had programmed the wi-fi capable thermostat using the owner’s manual on Day 2, so I woke up on Day 4 to two emails from the system telling me about urgent notifications that had occurred in the middle of the night. They were Error Code 99’s – High Torque Lockout. A google of this returned a manufacturer’s document that explained this code was likely due to overcharging the system, and resulted in the compressor shutting down for a while and then restarting for a couple of hours when the error situation occurred again. I called Overlake and they said to run the system only on the electric backup until a tech could come out 4 days later. I think Overlake should have sent a tech out that day since, at that point, they were already two days late providing me with a working system. Also, since my old but still working heat pump had been turned off 3 days before, I was going to be using electric backup for 7 straight days (at least), and that more than doubles my heating bill, at this time of year. Days 5 thru 7: Waiting for tech to return and troubleshoot error code. Day 8: Appointment for tech was scheduled for between 11:00AM and 1:00PM. Tech arrived at 4:00PM, but did call to say he would be late. Between 4:00PM and 10:00PM, the tech removed the refrigerant from the system and then recharged the system with refrigerant. He had determined that the initial charging had been below spec (too little refrigerant was used), and he said that the system should work OK now that it was properly charged. After the crew left, I noticed that there was dirt, installation scraps, and some kind of cream-colored lubricant on the carpet next to the air handler, as well as trash in the crawl space and outside around the compressor unit. In general, they could have done a better clean up. Also, they apparently used the top of our clothes dryer as a work bench since there was a drop of dried, blue PVC solvent on the dryer along with many dirty finger prints. The system has now operated for 5 days without any obvious problems. I now have an installed and operating system; however, given that it arrived from Bryant with two faulty components, and the installation included two wires not connected and improperly charging of the system, I have little confidence in my new Bryant heat pump. However, among all the negative aspects of this project, there were a couple positives: Overlake’s price was almost $2000 lower than their competition, they promptly submitted the necessary data to Bryant for the rebate I was due, and they appeared to provide a neat and proper installation."

"So great. These guys are the best plumbers in the city. They are honest and reliable and affordable."

Roto-Rooter is a fully licensed and insured plumbing company providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America.

"Incredible. Called them up and within 30 minutes they were leaving another job and at my house. They checked everything out (everything was fine, i was just freaking out) explained to me how the pump works, and offered me a Mitigation reference for some possible seepage issues. If i indeed have plumbing needs for ANY REASON going forward, i am using these guys. Top notch."

"Fred was excellent to work with. He was timely, respective, and got the job done well. He treated my home with care like it was his. The work that I needed done in my old house was not easy and the crawl space was tight. Fred didn't hesitate to work on it while other plumbers chose to not take the job or charge a ridiculous amount for it. I would hire him again immediately."

"The quality was wonderful. It was a good price. I would definitely use the service again. I like their professionalism and the work was well done."

"We are first time home buyers and Greg was recommended by my real estate agent. It was immediately evident he knew what he was talking about and has a wealth of knowledge and experience. He went above and beyond answering our questions after the actual inspection about different aspects and getting his advice. We got a binder full of resources as well. When we got a first heavy rain of the season and some water appeared in our garage, he came back immediately and hopped on our roof to see what was going on and diagnosed the issue. He even brought my fiance up on to the roof with him to show him some tips on maintenance. He is a true gem of a professional--I will be holding on to his card as he will be our trusted go-to if we ever need his services again or have a friend to pass his information on to."