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"While at first glance the work looks good the contractor could use some lessons on detail. Basically, CR is painting the tile with a durable, highly adhesive paint. When painting it is customary to remove from the wall fixtures that can be removed in order to paint "behind" them-- i.e. light fixtures, electrical plates, etc. CR did none of that. They merely taped over the fixtures and went to town. The result is that around all of those fixtures I can still see a thin border with the original blue/pink tile. Worse, we informed them that one of the light fixtures would definitely be replaced with another with a smaller footprint and they still painted around it so now we have a large blue border around that fixture. In addition, CR failed to properly coordinate work with the general contractor resulting in some tiles going unpainted entirely. Some of those unpainted tiles were eventually painted but not all of them. Our experience with the durability of the product is mixed. The work in the hall bathroom has stood up to heavy use. There has been very little chipping and zero peeling. However, in the master bathroom the shower floor began to peel up less than a year after the work was complete. We called CR and it came out to repair. That repair peeled up less than a year later. We called again and CR repaired it again. It peeled up again and we called again. This time I was informed that to properly repair the peeling they would need at least $300 additional dollars. This was quite frustrating given that the shower floor had never lasted more than the one year warranty. Rather than pay for a repair I felt should have been done for in the course of doing good business I made the repair myself. I stripped off all the old paint, scuffed and etched the tile, and then used a contrasting textured concrete paint to refinish the shower floor. I looks much better and thus far has stood up much better than the original work. Overall, the quality of the work could be better as well as customer service. The product seems to be good if applied properly."

"They could have completed the job completely. They took pieces of it apart but they did not put those back together. I had the son of the maintenance guy put them back together. I'm just complaining about the completion of the whole job but the quality, workmanship, and everything were fine."

"I am extremely pleased with the job completed by Jason and his team. This team is professional and very attuned to detail. There were a few things, not related to the kitchen, that came up during the project, which I asked the team to address. They handled them and still were able to work on the kitchen project. The team worked up until they had to wait on the counter top installation; then, returned and finished the job. The job was started on 5/20/19 and was finished on 6/21/19. I highly recommend Honey Do's Solutions, which I have used for other projects."

"Understood our needs and limitations in designing an efficient and beautiful closet system, as well as laundry room. Informed us of all our options and made great recommendations. Installed properly and professionally, even installing a laundry cabinet in such a way that we can remove it for future access to servicing washer/dryer without damage to drywall."

"The technician was polite and knowledgeable. He explained each step that he took and provided us with several options for repair. We accepted his recommendation and have had no problem since."

"They did a good job and fix the problem."

"Got the job done the same day, and cleaned up after themselves."

"The entire experience with Josh Dunn and his team went extremely well. I had another contractor over to look at the space, and his estimate was 30k, he really had no good ideas for what to do with the originally awkward layout, and he advised that I should move my two kids (ages 1 and 4) out of the upstairs during the remodel. Josh walked in and immediately envisioned what to do with the space and came in with a lower estimate. He and Mike worked meticulously, controlled dust, and cleaned up every afternoon before they left. They did any and all sawing and tile-cutting outside. My baby took naps in the basement, but both my kids slept at night in their own beds in their rooms, and I never worried about dust. Josh and Mike are polite and professional, keep you informed of the process, and are also very good at what they do. No drywall seam is visible, no tile is crooked, and the paint job is extremely clean. Our remodel was extensive enough that we needed city (Richmond Heights) permits, and that required that separate electricians and plumbers do that work and that everything (electrical, plumbing, building) be inspected two times. All of that slowed things down, but Josh and Mike communicated so well and kept everything so neat that I had no complaints. They also subcontracted out to workers who were as nice and professional as they are. I will have Dunn Home Improvements do any home remodeling project, large or small, that arises in the future."

"I received 2 other quotes before I contacted him that I absolutely could not do.  I kept getting told that because my home was so old and the door was original to the house that it had to be custom built along with the frame and would cost thousands of dollars.  I just could not accept that.  Richard came out quickly and looked at my door and told me he would have it done within the week and he absolutely did.  He found the parts he needed and replaced the doors and replaced some of the framing within 2 days.  It was a lot of work to do.  He and his other man were very polite and professional and I would use them again.
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"We were presented with a detailed proposal on what work would be done and the cost.  Once we accepted the proposal is was a little while before the work was started, but that had been discussed and expected.  Wade and his crew did a wonderful job.  The new retaining wall and stamped concrete patio are beautiful.  They also built a small deck which turned out great.  The only problem was that the work was started late fall of 2014 and due to the unpredictable weather the patio needed to be re-cleaned and resealed again early this spring. 
Although it was not in the plans, Wade told us that if we needed help with planting he would take care of it.  As promised, they came out and planted a few bushes for us around the patio, which didn't take his crew long, but was very helpful to us.  We really didn't know what we wanted to do with the space, so had not initially contracted for any landscaping to be done.  Wade worked with us closely on every aspect of the job from moving a small fountain for me to installing the lighting around the patio.  The new fire pit is perfectly placed, exactly what we wanted.
Wade was always available, we didn't play phone tag as he answered his phone whenever I called.  If he wasn't on site every day he would come by to make sure the work had been done.  He and his crew cleaned up each day and he continually kept us informed about what was going on.  The only problems we encountered were caused by the weather. not cooperating. 
I would definitely contract with RCD Rives Cotracting Design again and highly recommend them.
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