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"He was very professional"

"A tech "Graham" came out for an annual maintenance visit on a reliable 15 year old York Furnace with a 20 year guarantee on the heat exchanger which Blue Flame installed in 2010. He could not explain why he was here, and when I told him "routine annual maintenance" he said, "Let's see what we can find". That was the first sign we had opposite agendas. It went south from there. After lots of loud grinding noises, he supposedly found a shiny jagged gash which he showed me on a scope. I am extremely suspicious he created it himself with a power tool. The end result was the furnace was no longer usable and cost me $8K to have them replace. To add insult to injury that guy ruined my screen door, which won't close anymore. I have ended my 15 year relationship with this company, since I no longer trust them."

"Our Greenwood Technician, Sam, really provides us assurance that our gas furnace is still functioning adequately, but detailed why it may be time to consider replacing our aging water heater and furnace water pump system before likely damage occurs. Sam is a most genuine and reassuring professional - He helps us know just what may need maintenance and what is still sound. It is a joy to work with a trustworthy and competent professional "

"Aside from a hiccup around scheduling some ancillary repairs the quoted price was reasonable and the work was done to spec."

"This company relies on AI and is not truly available 24/7. They sent a technician to my home who was unable to fix my issue, yet claimed it had been addressed. I called back immediately, and their AI bot booked me a new appointment that evening. The technician never showed. I called again over the course of the next two days, with no resolution. I received multiples text threads over the course of the two days stating that my concern had been escalated to the "on call manager," who never called. Today I spoke with the company and they said that there is no one in the office over the weekend! Despite my horrible experience, they refused to refund the cost of the "service." Take your business elsewhere!!!"

"Efficient and thorough repair of disconnected duct under the house. Very pleased, would rehire."

"went well, was on time, he did a good job"

"I won't call any other heating or AC experts ever again. Twice now, I've had incomparable experiences. I had another highly reputed company come diagnose my failed furnace and provide an estimate, but AirPros' price for the same part and repair was much more reasonable and furnace repairs are not cheap, so the difference mattered significantly. AirPros also treated me like family. Go with this family business, you will be happy."

Rainbow Home Improvements has been in business and serving Pierce and South King Counties since 1984.\n\nOwner Bernard (Ben) Heisterkamp emigrated from the Netherlands in 1980, has lived in Pierce County since 1982 and has been a licensed contractor since 1984 (license number: RAINBHI168ME)\n\nHe specializes in kitchen and bath remodeling, interior finish carpentry, ceramic tile and laminate work, but is experienced in most phases of construction.\n\nHe is a hands-on contractor, an old school craftsman with over 25 years of experience in residential remodeling, who prefers to do most of the work himself and takes great pride in his work.\nWhen necessary he will subcontract plumbing, electrical or drywall work, but all work will be carefully supervised. Quality control is his utmost priority.\n\nRemodeling is stressful for homeowners. There is dust, noise, change in daily routines and invasion of privacy. Ben will make all efforts to keep disruptions to a minimum.\n\nHe will also consult with you throughout the project, explain choices and offer suggestions to make sure that the end result will meet your expectations and that he can add you to his list of happy customers.\n\nIf your home is built before 1979, it might possibly contain lead paint. We are prepared to deal with the lead dust that can be generated by remodeling activities.\nRainbow Home Improvements is lead-safe certified by the EPA (registration number NAT-48455-1) and Ben has received the training for and is registered as a Certified Renovator (R-I-3591-10-00192).\n\nFor more information please visit our web site: www.rainbowhomeimprovements.com to read customer reviews or see pictures of previous jobs.\n\nTo make an appointment to talk about your project give us a call at (253) 862-4168.

3 Employees. No subs. Cost is determined by the job. Travel charges may apply. No service charges. Extra charge for after hours service. May contact through email.