
Serving Reynoldsburg, OH and surrounding areas
Approved
In business since 2005
Free estimates
Emergency services offered
"After quite a bit of research I decided on a Mitsubishi ductless heating system and received bids from several companies and ultimately decided to go with Westin Air LLC Heating and Cooling. While I specifically asked for Mitsubishi, the other companies either tried to sell systems that I didn’t want, or their price for the system was higher than Westin (in one instance over $1,000). On the other hand, after looking at the shed and judging the scope of the project, Westin’s representative Cathy Shankland (great person, easy to work with & loves pooches), provided a bid for the same Mitsubishi system at a very competitive price and, gave a 2% discount for writing a cheque. It’s worth noting, that having received the bid in July 2019, by the time the requisite remodeling work and wiring in the workshop was completed, it was the end of December, before I could call to get on the schedule for January. Initially, the installation had to reschedule because of the rainy weather. The next week the crew (Jason, Frank and Zack) arrived around 9am on the appointed day and got to work in the freezing cold! In a word, these dudes were just GREAT and got to work immediately! They were efficient, diligent, extremely hard-working, and had a great sense of humor as I asked countless questions and poked around. One could not have asked for a nicer group of guys. When I asked about the rescheduling, they explained it was better to work in the cold than the rain because the rain could not only rust their tools but could be detrimental to/have a negative impact on some of the internal mechanisms of the system. I made an old-style percolator pot of coffee and brought it out with cups and, then baked molasses cookies, (after all, I had to warm them up somehow)! Initially, we thought it would take the better part of the day, but because the electrical preparatory work was done, the job was completed by early afternoon. They cleaned up so well, one would have never known anything had been done in my little workshop, except for the fact that it as toasty warm, and will be cool in the summer. Whoopee!! By the by… they’d finished the coffee and almost all of the cookies. My experience with Westin Air, LLC was wonderful! The office folks were great, the rep that worked with me was great and the crew was super! This is company is a hidden gem, and we’ll definitely be using them again."





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