Get matched with top window a/c unit service or relocation pros in Richmond, KY

We are small heating and air businesses working in Lexington area and surrounding county

"Our A/C was blowing but not cooling, and Stewart's got someone out shortly after I called them. After troubleshooting, they determined the motor and blade of our 30+ year old unit needed to be replaced. Due to the unit's age they would suggest replacement, but their tech thought it may be possible to figure out a match to the now-obsolete parts. They priced each of these options to us--$650 for blade/motor repair, and several options ranging from about $5500-$6500 for total replacement of the A/C unit, with the higher end including an upgrade. We discussed it, and decided upon the highest option--replacement and upgrade. Then we got the call that due to the pandemic, the Amana factory was down, and that would not be possible. Stewart's graciously gave a few suggestions and guidance toward what to ask/look for with other repair places, if we were set on quicker replacement with a premium brand--while also giving us other non-Amana options. (My understanding is they are contractucally obligated to Amana as their premium brand... so another premium brand wasn't an option through them.) Instead, we opted for the motor/blade repair, and to put an order in for an Amana 4 ton unit. We have a history with Stewart's, and they have always treated us extremely well... everything from quick service and making our options easily understood, to being aware of tax rebates and incentives. Price-wise, they are also very competitive. At the end of the day, they were able to find a match to our VERY old motor, plus the tech was even able to re-use our old blade... saving us almost $200. (And yet again, earning our loyalty.)"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Extremely impressed and satisfied with all aspects of my move. Office and scheduling personnel were very personable and accommodating. I can’t say enough good things about the two young men, Tory and Trevor, who picked up and delivered my household goods. They exemplify hard work, professionalism and customer service. I highly recommend Comfort Moving and will surely use their services again."

"I originally called for a remodel job. They came out and made a competitive estimate and I scheduled. They also discovered a gas leak I had which required emergency service. The emergency service was great. They came out on a Saturday and had my gas up and running real quickly. The remodel job was a bit more challenging. Two different plumbers came and made the same recommendation which I was not happy with. If I need a plumber for fine remodel work, I will look elsewhere."

"We normally are so busy that I forget to do reviews like I should But I wanted to make sure and give a shout out to the Air Doc! With KY weather you never know what you are gonna get. Wowhen our a/cblink on one of the hottest days I was in a panic. But I called the Airdoc and he was very helpful and was able to come and fix our a/c the same day. He finished the job he was on and instead of going home for the night he came and looked at our A/C and fixed it that night. We highly recommend anyone needing work done on their heating and Air Units this company is who you should call hands down. Fast Efficient friendly and Quality work! Thanks again Justin for getting us back to being cool and comfortable!"

"Quick contact, showed up to work on time, happy with service"

"Found a serious problem with our furnace (cracked register) as well as mold inside of the furnace (crawl space) in our recently purchased house. Was very thorough and clearly took pride in doing a good job.
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"The installation was professional and the unit continues to service our house very well. Kurt was a wonderful contractor and I have recommended him numerous times."

"Excellent service. Very knowledgeable. Quality work done expediently. Made sure to explain everything being done and why. Gave honest assessment and did not try to sell extra unnecessary work. Would definitely use again."