Get matched with top fridge, freezer or ice maker repair or service pros in Ridgeland, MS

"Punctual, professional, dependable. A man of his word. "

"It was it was good"

"Needed a new thermostat on dryer. I paid $260 and after they left, my dryer still did not work. It was discovered that I needed a new control panel and they were not available for this model. I bought a refurbished dryer from Metro Appl. Service for $100."

I have been in the building business since I was 15.I can fix almost anything. If I can't do it I will let you know or find out how.

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Albeit this is not my first experience with an appliance technician, this is definitely my first experience with an Appliance Professional. I will not hesitate to call on Brent in the future and will recommend Brent every opportunity I can."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Better than expected! Will use them again"

"he don't come that he supposed to come, over all the service was is very poor."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."