Get matched with top fridge, freezer or ice maker repair or service pros in Robins, IA

"It was not an easy job at all, but the patience and clear instructions of Wally C. from Neli Virtual Appliance Repair made it possible, and successful. Experience with tools and mechanical assembly required for my tasks, but Wally thought I could do it and he was right. If I couldn't complete the repair, I would have at least been sure of the diagnosis when I engaged a repair service. Money well spent either way. It's a brave new world!"

"Repaired my dryer on the spot. Ordered part for my washer. Great communication skills! Very efficient."

"John was knowledgeable of the repairs needed and got the work done in a timely manner. After dealing with another company who told me my washing machine repair was "too complicated", John got the job done without hesitation. He runs a small family business, & they know what they are doing in a world were good customer service is hard to find. The work they completed for me was a new motor pump assembly for my dishwasher and a new outer tub & hub assembly for my washing machine. Having two appliances going out at once isn't enjoyable, but getting both repaired with a fast turnaround & at a reasonable price is far better then trying to buy something new, with sky-high prices & no availability. Would definitely use Ace Appliance Repair again!"

Hello I'm Kirk gray owner of Mr. Gray's Repairs. I have been running Mr. Gray's Repairs since early 2020.

"As always, the technician was punctual, friendly, and efficient!  I felt like he was willing to be here as long as we needed him...not rushed.  He didn't mind if I watched while he worked.  He told me what he was finding and willingly answered my questions.  He gave me information as to what was needed or how to keep the equipment working efficiently.  It was like having a good, trusted friend visiting and helping me!







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"Tom Smock was early, efficient, completed the repair work quickly, informed us and showed us the problem that caused the food compartment cooling system to fail. Mr. Smock was very friendly and pleasant. We were exceptionally well pleased with the service. We requested an annual maintenance service call inspection for the week of May 16, 2018 to keep the Refrigerator in good operating condition because we had invested $3000+ in the 4 door Samsung Refrigerator. It was used only 27 months, and failed 3 months after the purchase warranty had expired. ________________________________________________________________________________________________________________________________________ In our research for a "technician repair" service we found there are many complaints with Samsung Appliances and we would not recommend a Samsung appliance to anyone. Another family member had purchased a Samsung front-loading washing machine also from Lowe's Home Appliances and they reported receiving very poor service from Lowe's. They sent out a technician who could not fix the Samsung Washing Machine. The extended warranties for Samsung Appliances is simply a scam with the technician going from job to job without repairing the appliance "because" the "digital programming panel" was burned out and dead. The recommendation suggested was to "buy a new washing machine." Ordinarily, we have been very pleased with Lowe's products and services, but in the case of the Samsung Washing Machine, the family member was very dissatisfied with the service call as well and with the Customer Service repeated phone calls that were apparently long-distance overseas with a call center using agents who did not speak fluent English. ____________________________________________________________________ Fortunately, Smock Companies provided us with GREAT service. Mr. Tom Smock knew exactly what he was doing, performed the job quickly and we will give good word of mouth referrals to the Smock Companies in Southeastern Iowa. May God Bless them with excellent success. Thank you Home Advisor for the recommendation to Smock Companies, LLC. We will certainly promote your efficient services to locate a very professional and competent home appliance service provider too!"

"Arrived on time. Performed reqested repairs. Cleaned up afterwards. Very professional."

"I logged a call and within 24 hours a service technician responded. They repaired my appliances (microwave and dishwasher) very well to our satisfaction. Note you have to pay a copay of $45 for the service call. The rest of the expenses is paid by Choice warranty if it is within the coverage plan."

"They did good service but when I turned the dryer on this morning, it made the same noise.  They were reasonable.  They were very polite and nice; I have no complaints about that.  I am just sorry they did not work it, I do not know if they missed it but I cannot blame them for it.  I have recommended them to others."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."