Get matched with top new windows service pros in Rochester, NY

"After reading reviews about Kathy and her work, it seemed too good to be true. It isn't. I didn't bother contacting anyone else after meeting with her. Even though she is scheduled well into the future, we felt she was waiting for. In short, we couldn't be more pleased. She spent 13 days completely repainting our interior and it looks amazing. She was on time every day, easy to work with, and her work is incredibly good. We are already recommending her to family and friends, which we don't typically do. She's that good!"

"Joe answered our original inquiry right away. He came for an estimate quickly. Once we ok’d the price he kept us informed as to our start date. The crew arrived on time, worked very hard and did a great job on our new patio. I would highly recommend them. We are very pleased."

"I hired Jim and Missie of Four Points Remodeling to do a partial remodeling of my kitchen and install a new workshop in the basement. They gave me plenty of good advise as far as design and minimizing costs. Jim is very experienced in any technicalities whereas Missie has a vision and is great with details. They are honest, responsive, and very professional. In addition, they have a great crew that worked in my home for a month: I missed them when they were done! The work was performed with great craftsmanship and high attention to quality. I am very happy with the results and highly recommend their services. Laura C."

"Fantastic. Great job."

"Jeff installed 5 glass block windows today. In and out in under 3 hours. He did a beautiful job, and cleaned up well after himself. Very highly recommended. Thank you Jeff!!"

"Amazing, quick and easy. Thanks guys!"

"Wayne is very knowledgeable, his work and pricing are excellent."

"I had a lot of various tasks addressed in my 1850's home in Victor. Indoor painting, deck staining, curtain rods hung, replacement of door hardware, refinishing an old closet, gutter work on small roof, replacement of dryer vent , odds and ends repair in the home. They replaced my water heater as well. I had several different handy men and all were very polite and responsive. They were good when I gave suggestions or asked for attention to detail. Very pleased overall. More work planned in the Spring!"

"They were professional. Arrived when they said they would arrive. They conducted themselves very professionally. They do not sub out the work. They people that come to do the work are employed by Big L."

"I had Modern Window put in a very large window right in the front of my house, a window that changes the entire look. They use ProVia products which are made here in the USA. This is not a ProVia review as they are the only reason my sanity is remotely intact after this ordeal. I was PROMISED by my salesman a clean, finished look. I have gotten nothing but the opposite. After the install I contacted the company due to the attached pictures of the "finished" product which was embarrassing and just shy of dangerous to my house. The roof was built right over top of my existing siding and caulked on. The shingles were not the right color which they had blamed on supply chain issues (They went to home Depot the day of install for them. I ordered the window and install with detailed instructions months prior) flashing was wavy, uneven, and had large gaps. Great for a fresh hornets nest. The roof was FAR from centered. And they've all but destroyed my landscaping. Oh yeah. I almost forgot I couldn't open the brand new window because it touched the roof. "okay sir we will fix it" I was scheduled a month out for them to redo it. Fine. Companies are busy. I get it. Well today they came to redo it. The hole in my siding? Too small. The frame of the roof? Split at almost every corner due to them not predrilling. The J-channel to keep water out? Wavy and uneven. Then it started to rain and the installers left saying the office would call me shortly to schedule them to come back leaving two gaping holes in the bottom of the roof. I'm beyond angry at this point. How does a company like that get 4.8 stars? Regular windows? If you don't know how to do the job hire somebody that can. If your wondering too the job was just shy of $9000. That doesn't like like $9000 to me. Don't waste your money, go with anybody else. Even a stranger that says they can do it, at least then you'll get what you pay for. UPDATE 9/14 Forgot to mention during install they tried to leave a ROTTED sil for this behemoth window to rest on to save a buck. Attached picture. Today after having left this review and leaving an angry E-Mail to the GM I was sent out a two man crew to "rectify" the issue. Rick, the owner had a conversation with me about what was expected and I told him the solution to the problem is to remove the overhang, cut the siding down larger, and replace the overhang adding J-channel for a clean, watertight, finished look. He told me that's not an option and instead we would have to figure out another solution. God bless Adam and Brandon for all of their hard work today making it to where at least now it looks like a professional FIXED a botched job. Granted I am still going to have to remove the overhang to reside my house and we had to get quite creative with the caulk, but hey. Now I won't get laughed at by my neighbors and it will keep the expensive new window dry for now. When the guys finished the mcgivered fix to an awful situation I had a conversation with Rick and he wanted to know if I was satisfied. I explained to him that I am not and for me to be satisfied the roof would have to had been redone to the correct size and J-channel flush all the way around. He said he's sorry and instead insulted me with a gift card for my wife and I to go to dinner. A gift card for those who don't know won't keep my window watertight or help me to not redo all their hard work when I need to redo my siding. Anyhow he asked that I take down this review. I will not, I do NOT recommend Modern Window to ANYONE. Especially not someone who won't babysit the guys and might look at a botched job and think it's all okay. It's all fun and games until it's raining inside after all. At this point I'm considering legal action for Deceit, Fraud, and Defective Construction Work as I know for a fact the framing is cracked, splitting, not flush to the wall, and I'm pretty sure the ONLY thing holding the weight of the window. Pretty sure bribery is frowned upon too. FIND ANOTHER CONTRACTOR!!!"