Get matched with top new windows service pros in Rocky Point, NY

"Before choosing window king we had several companies come to our home. Pella, power and another smaller company. Then we had Sam from window king come by. Sam was extremely knowledgeable about the product and was patient with answering questions. We were impressed by the fact that he never pressured us to make a commitment. Afterwards I read many reviews and even looked up the okna company but we still weren't sold.. So I spoke with Sam again and he offered a better deal on the windows so we moved forward... Lisa called me to make arrangements.. when the mechanic came to take the measurements I was out and my daughter didnt give the proper instructions so they were wrong.. Again i spoke with Lisa and she had him come by and remeasure I was extremely grateful. After a couple of weeks I was wondering about the windows so I called and to my surprise Sam whom I was so impressed with was extremely rude and disrespectful towards me.. I was so angry I wanted to cancel my order but Lisa spoke with me and was very apologetic. The next day Nick (the owner) called he was apologetic as well. He expressed how important customers are to him snd did everything in his power to correct the situation. During the next couple of days I got several calls from Lisa letting me know when the windows would come and who would install them. The day of install Rafeal, Anthony, and Shorty as they called him came on time, and ready to work. They did an awesome job Anthony worked especially hard.. The windows look amazing... They worked straight through and man it was hot that day.. they also cleaned up after themselves. Honestly had it not been for Lisa I would have gone elsewhere. She saved the day or sale.. Her customer service is amazing and to me seemed genuine.. I also wanted to mention that Nick came over while the windows were being installed and spoke with me again. If your looking fo windows that look great, and are installed professionally and efficient this is the place to go.. Just avoid Sam.. LISA, NICK, AND THE GUYS WENT ABOVE AND BEYOND TO MAKE ME HAPPY. Greatly appreciated Thank you!!"

"I purchased this unit from them around 2005. They came to replace the window unit just recently acknowledging the system had been recalled previously. They came a replaced everything and did really nice job. They stand behind anything they offer. I would recommend them to anyone."

"We had a small but difficult job: to replace a louvered vent damaged from years of wear. It is above the second floor window. Not only was it difficult to get to, replacing it required removal and replacement of siding. Bob of Westbury Siding sent two professionals. They had to do some creative work, as the replacement sat within the house frame; the original vent was on the outside of the house. What a beautiful job they did, and in not much more than an hour. I would call Westbury for any siding work."

"Ron, the company president, came out to give me an estimate. He was very upfront and thorough, and I felt comfortable with what he told me. He seemed a little taken aback when I asked for a written contract, but wrote one up on the spot anyway. They called to follow up a week later, and I placed my order, along with the required $500 deposit. On installation day, the installers showed up on time. However, they didn't seem to speak much English, and I had to inform them they were looking at the wrong windows. With that cleared up, they set to work - without much of a break - for about 6 hours, installing the new glass blocks. I was impressed by their work ethic, but when they had questions the language barrier seemed pretty steep. The previous owner had run some wires through the old window sills, wires we had since disconnected. The installers, unfortunately, didn't ask before running them through the mortar. I noticed before the mortar dried, and was able to take the wires out and re-pack the mortar. Overall, they did a nice job, and the windows seem very securely installed."

"2 men arrived right on time. They were polite and ready to work. They actually work for a bigger company that either owns Clearity or is subcontracted by Clearity - it wasn't clear (no pun intended). Regardless, the 2 guys that came got right to work and did a remarkable job on my many, many window. I have a combination of the ones that can fold down into the room for cleaning and large picture windows which required them to hang out the window to clean. They did not have any safety equipment to make sure they didn't fall out (I'm 9 stories up) which was the only negative I found. They're a bit pricey but they were worth the money because they did such a good job and totally cleaned up after themselves. I have 18 2-pane windows, 4 picture windows and 17 screens that they cleaned for a total of $481.00. It took them about 2 hours to complete the job."

"First and foremost the installer called the day before to confirm the appointment and showed up on time.  Work began as soon as the installers were on site. There were no delays with setup and they cleaned up nicely after the job was completed.  The boiler job took about 8 hrs to complete but the guys were very professional and neat, which means a lot to me because I have carpet in my home.  The window and door took about 2/3 hours to complete. The guys came in, completed the job, cleaned up all materials and garbage upon completion.  The crew was very friendly and explained everything in detail before, during and after the work.  <br /> Another plus, if you call the company for any questions, you always get a call back the same day or a live person on the phone. <br /> If you are looking to do any renovations in your home this company comes highly recommended."

"I had a crack in my winshield which the dealership recommended competition glass. I had an appointment which they could not make it due to a hail storm that caused many cars with blown out windows. Received a call from the owner and ask me to come to the shop which he reduced the original price."

"Pedro arrived when scheduled. Gave us estimate on glass replacement. He said it would take two weeks for the glass replacements to be made. Two weeks passed and he called to setup an installation appointment. He arrived with a helper. In an hours time he had the glass replaced in the tops of four different window. He is very professional, careful, and neat. The windows he repaired look as good as when they came out of the factory. I would definitely use Pedro again. <br />"

"Overall, the experience was great. They were very good; they had to repair some pipes in the back yard until 7 or 8pm. The price was reasonable; they had to run to home depot to get the pipes so they were able to finish the job that day. They went above and beyond. The work was done a few years ago and I haven't had a problem. I'm happy with their services."

"Highly professional, efficient and friendly service. The windows look brand new!"