Get matched with top fridge, freezer or ice maker repair or service pros in Rosston, TX

"I LOVE Neli. I've used them three times now. Harmond (my Neli service man) is a joy to work with and an absolute walking encyclopedia of appliance repair. Our thirty-year-old washer are dryer are running like new, at a fraction of the cost of replacing them."

"My experience with them went okay. They were pretty good. I did not end up purchasing a thing in addition from them. I just asked them to do the one thing and it went pretty well. I think that he was there whenever I was not in the premises. It was quick and easy. They did the service as expected and it did not have any complications."

"Quick service. Completed job the same day I called."

"A#1 air technician did the spring tune up perfectly. No complaints about the quality of the work. However, there is quite a bit of upselling that I do not like. They recommend some systems that may or may not improve the overall efficiency of the compressor. And they try to cross sell other services like Electrical safety check. Also, my neighbor had a very large price quote for an AC Capacitor replacement with A#1 air - and when he called the supervisor, they were able to reduce the price down to a more realistic one. This to me is an orange flag. "

"Tuesday night was MISERABLE without AC. As I lie sweating in bed, with all of the fans running, I pulled up Angie's List to find some relief. I made the purchase for $59 Heating or Cooling Diagnostic Service Call and sent an email to the listed address at 10:34PM, hoping I could get this scheduled pretty quickly. To my surprise, I got a response from Derrick Bohannon at 11:11PM, informing me that dispatch would call me the following day. Super quick response, which is much appreciated! I got a call on Wednesday afternoon and was told that the techs should be to my house between 2-4PM on Friday. I work standard office hours, so I asked if they could call me when they were on their way. I worked through lunch so I wouldn't have to take as much vacation time, and at 3:45PM, I still hadn't heard anything, so I headed home just in case they forgot to call (this was not the case). At 4:30PM, I still hadn't heard anything. I called the office and she told me she would call the tech and call right back. She called back shortly after and said that he was still about an hour away and should be headed there soon. I got a text from the tech about 15 minutes later saying he was on his way (but I was already told that he was a job that was about an hour away). He arrived between 5:45 & 6PM. I understand that some calls take longer, but I feel like this was a bit too much waiting, considering I was originally given a 2 hour time period for his arrival, and he didn't show up until nearly 2 hours after that period was over. I know that this is not his fault, but scheduling could probably be looked at to ensure you're not messing with people's busy lives. I did miss an appointment due to this, but I was able to reschedule, so it wasn't that big of a deal.. But still. Also, when he arrived, he was smoking in the vehicle. Okay, whatever.. But then he flicked the cigarette butt on the street in front of my house... I was definitely shocked. I would have gladly provided a trashcan for the butt, as opposed to having him pollute my neighborhood. He did a great job at fixing the issue and my AC has worked great since (3 days), however, I feel as though customer service is incredibly important too.. So I thought I would share my experience. I probably would hire this company again, but they did not wow me, except for the initial quick response...So maybe not."

"When they came out, they said that wouldn't work on ours because we needed an all weather or something type of thing. We ended up spending like $175 or $200 I don't know, they ended up putting a different one in. The service was easy. They were very nice."

"I was searching Home Warranty providers after a bad experience with my 7 year, soon to be terminated "former" Fidelity Home Warranty service provider. Warranty service providers are essential, for they step in and "act" when life deals you an "Oh Crap" situation like your refrigerator suddenly quits. Every high dollar appliance in a home has a life span that will end whether your prepared for it or not. It's a common occurance that leads to unexpected higher debt concerns while you frantically attempt to save your food from going bad. Got a minimum of $1,700 to get a new one? A truck or a really good friend to borrow theirs to pick it up? Plus time to allow it to achieve proper temperature to transfer your temp sensitive food! Well if you haven't experienced this type of event, in your life, you will! I began by doing some easy research online like searching for best Home Warranty providers. I put some inquiries out to prospective providers and as expected, the sales calls began to ring on my phone. They all have why "they" are the best provider - so take notes and compare policies. Ask whether they cover swimming pools, septic systems, roof repairs etc. So my phone rings with an out-of-state area code and it's Zach from Choice Home Warranty. While on the call, this enthusiastic salesman hit all the "trigger" items I was looking for; *Annual Service Price *Price per claim deductable *Response time You know, all the "need to know" info that helps you make an informative decision. I started paying $550/year 7 years ago in 2014 with my old service provider. The per claim fee was $65. Today in 2022, it's $710/year and $85/claim. Was it worth it you ask? If I figure the math, my total cost over 7 years and only 4 claims was $4,450 or $636/year. This cost paid to replace my pools salt cell and chlorine generator ($1,800 in parts alone), 2 separate Air Conditioner repairs which replaced the coil fan motor, a circuit board replacement, system coil cleansing, relays and a capacitor. (No idea of how much my total cost would have been. I paid $65 twice. Nice huh?) 1 roof repair that replaced the "Cricket", which is a 15' roof section elevational change just below the ridge line. It's important to remember that these repairs don't include "hidden costs" which are personnel and service labor rates. Something you will pay for without a Warranty Service. Here's the best part of the call from this AWESOME salesman. He offered me 6 year "fully transferable", rate locked for life" service policy that when divided out by 6 is LESS THAN WHAT I WAS PAYING ANNUALLY, 7 YEARS AGO!!! So, is a Home Warranty plan a safe bet??? I have a 9 word answer for those without a Choice Home Warranty service plan. YOU BET YOUR DRIPPING SWEATY BUTT CRACK IT IS!!! Props to Zach, YOU DA MAN!!! Tim in Sunny Arizona"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"The shop was very busy when we arrived, and the tech said it would  be two weeks before they could look at our receiver, but they called a few days later with a diagnosis and a cost to fix. They didn't have to order parts; they were able to rebuild the older, lower-tech circuit board.  It was completed that day.
There is a non-refundable charge that must be paid in advance for diagnosis.  For our older, lower-tech receiver, it was $75.  For more complex items, it's higher. A sign told the usual diagnostic charge; I think it was $125 or $150.  For our receiver, we paid approximately an additional $75 on picking it up.
Why pay $150 to repair a receiver instead of buying a new, entry-level unit for about the same cost?  In our case, the old receiver had a combination of features that I couldn't find in new ones.


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"Very professional company, would definitely recommend to anyone of my friends or family, a good company that produces good quality work. Would absolutely give 4.5 stars out of 5 star rating. It's qualitivity"