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"Everything went as smoothly as possible. Everyone was very professional and they cleaned up after themselves"

"While performing two small repair jobs, they discovered a much more serious problem, a pipe leaking into the basement, which had been going on unnoticed for a long time. They were able to return the following day and make the repair. I was extremely impressed with their professionalism, the quality of their work, and their pleasant dispositions. The jobs were done quickly and the cleanup was thorough. I will absolutely call Mayo Plumbing again if I have a problem, small or large."

"They could have completed the job completely. They took pieces of it apart but they did not put those back together. I had the son of the maintenance guy put them back together. I'm just complaining about the completion of the whole job but the quality, workmanship, and everything were fine."

"Prompt, polite and pofessional.  Even though I did not use his services this time I will definitely call him for future repair items.
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"Hired Jason to come a couple of days prior to the removal of old and installation of new kitchen countertop. Kitchen cabinet was an appliance garage that interfered with countertop installation. Countertop installers would not touch cabinets due to liability issues. I spoke to Jason on the phone and explained what I needed done and the timing of it. Jason scheduled a couple days prior to countertop install to remove the cabinets and scheduled the day after to reinstall the cabinets. Jason showed up on-time both days to do the job. However, because of the difference in thickness between the old and new countertops there were gaps at the bottom and sides of the cabinet. Since my wife didn't really want the bottom part of the cabinet (appliance garage) anyway, I ask Jason if it was possible to cut off the bottom and make it match up with the other cabinets so I didn't have to buy all new cabinets. He said he could easily do it and it would look nice and line up with the other cabinets and we would not know that the bottom was cut off. He needed to come back another day with the proper tools and saw. I agreed and he rescheduled to come back. He arrived again on-time and started modifying the cabinet and reinstall it. When he was done it looked great. More importantly, when my wife returned from work that evening and saw the completed work she was so excited how nice it all looked. So great job Jason and thanks!"

"Dan arrived early, agreed with my diagnosis of the problem with the first toilet (worn washer) but explained why replacement of the innards would probably be a better, longer lasting solution than trying to repair the 70 year old mechanism, which is what I had suggested it needed. I agreed with his analysis, and the repair was made quickly with parts he had in his truck. While he was doing that work, he gave me some tips on how to repair the sticky bathtub drain lever, should I ever want to do that myself. I then asked for advice on a peculiar flushing behavior on the toilet in another bathroom. His description of probable causes, and the reason why replacement of the toilet was probably the best long term solution, was completely understandable. But I related my perfectly awful experience with a low volume toilet 20-plus years ago, and explained why we were looking at the 6 gallon toilet I'd scrounged to replace the worthless one. His description of their experience with the reliability of the toilet brand they recommend, and the design changes that had been made to achieve that reliability, was persuasive, and I decided to do the replacement. Dan had to go get the new toilet, but the removal and installation went very smoothly, and he was done pretty much within the original window they had predicted for the job I called them to do. All old parts were taken away, and the work areas were left perfectly clean. I thought the bill was quite reasonable for the work and advice I received. And after more than a week, the new toilet is working perfectly. I could not have asked for a better service experience, and will certainly call Burke first if I need (or even think I need) plumbing work done in the future."

"Understood our needs and limitations in designing an efficient and beautiful closet system, as well as laundry room. Informed us of all our options and made great recommendations. Installed properly and professionally, even installing a laundry cabinet in such a way that we can remove it for future access to servicing washer/dryer without damage to drywall."

"Was excellent job and on time. Price was fair. Very clean and precise."

"American Appliance Service is my new go-to for any appliance repair. The drain pump on our washer stopped working on a Monday, I got an appointment for Thursday morning (other places' appointments were 1-2 weeks out). Randy texted me when he was on his way, showed up on time, got the right drain pump for our washer model, and replaced it in a timely and professional manner."

"I waited a few months before writing this report.  My leaks were repaired and after several months with hard rains, extended rains, and snow and ice, our roof leaks have completely stopped.  The company (Bryan) was very responsive, kept their inspection appointment, provided a immediate detailed bid for multiple roof leaks, and scheduled the work quickly.  The company crew showed up on time, went about their business professionally, and I was shown photographs of the damage as work progressed.  The work was completed professionally with no noticeable visual evidence of repair.  The site was left clean after the completion of the work.  In addition, the company painted small areas on my ceiling that had been stained by leaks at no additional cost.  No recalls were necessary since the work was completed properly the first time. 
Although roof leaks can be difficult to assess, the company experience provided accurate diagnosis and repair.
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