
Serving Saint-paul, MN and surrounding areas
In business since 1991
Free estimates
Warranties offered
"The process went incredibly smoothly. From beginning to end, owner Steve Copsey treated me as if I were a high-end customer who was replacing windows on my whole home. He was unfailingly helpful in explaining options--always forthright, upbeat and friendly. Just the week before contacting Zen Windows, I'd scheduled 4 other companies to look at all the windows of my home. Needless to say, I was on overload with a huge range of opinions and prices. I'm retired on a fixed income, and many of my windows were replaced 10 years ago. I had to decide what really needed to be done now, not make a deal with a salesperson. Steve was my guy! After initial contact via email, I learned more from him in one phone conversation about how the window industry works as to product, pricing and installation than I ever could have divined from all the smoke & mirrors I got from others. In first conversation with Steve I was thinking of doing 5 windows; he was unflappable when I decided before finalizing the order on just the 2. His niceness and helpfulness did not go away. In retrospect, I probably should have done a couple more windows since there is a $200 upcharge for under 4 windows (every other company had this caveat, too, so no surprise or bad feelings). Really like picture window insert installed over my kitchen sink instead of a double hung--and wouldn't have known about that option since no other dealers suggested it. We get a clear view out over deck and it even cost a bit less. Eric was great to deal with as installer, but few little touchups which needed to be done after the job, Steve came out personally to attend to. That's service. And, yes, done with a smile!"



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