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"This review is going to be a little long winded so bare with me. I will rate the different stages of my experience with universal windows so to be fair to each department I had to deal with. First off I want to rate the experience I had when I initially reached out for a quote. I would give them overall 5 stars. I filled out the request on their website and within 24 hours they reached out to me asking what my project was and set up an appointment. Overall very easy and quick to handle. The appointment: overall I would again give 5 stars. We discussed which windows I would like to replace and what type I would like to replace them with. The sales guy had a great demonstration of their windows and even brought samples with him so that I could choose my color. He even saved me some money by showing me one window that other companies said I needed tempered glass I actually didnt. They even came in cheaper then all of the other window companies I had called out to get quotes from. I was told it would be around 16ish weeks for the windows to arrive and they arrived in 16 weeks exactly. The install: The overall install was about a 3.5 to 4 star experience. I was told it should take only one day, but to plan for 2 just in case. The install did take 2 days. The guys worked as hard as they could with the excessive heat we had over the summer. It was a 2 man crew for my install. They are contacted out by the company to do the work. We have an issue with our front window, but overall everything else works fine. Issues: We have a large window in our kitchen that was not installed per the contract. We were told they would have to cut out about 3 inches of our window on the inside and that they would replace all the wood around the outside of the window, but they do not paint. They did not cut out any part of the kitchen window, and only replaced the rotten wood once I pulled out my contract and showed them what they were supposed to do. They had to run to the hardware store to purchase some wood to replace the rotted pieces. The window screen was not cut properly so one slight blow will knock it right out. Here is where the big issue is, we spoke to Scott the owner multiple times. He said they will have to order a new screen and come and install it from the sounds of it. However this was months ago now and have not heard anything from them. I even emailed Scott before hand and expressed my disappointment in their follow up communication. Scott called me right away and apologized and explained that because it's just a screen and it's so hot outside and I wont be opening my windows it is a lower priority. I told him that I understood that, however, he should have communicated that to us the first time I reached out about this issue. A little communication goes a long way. Scott agreed, and apologized. After that phone call I have not heard ANYTHING from him or the company, I don't even think our new screen has been ordered yet. I am deeply disappointed in this company, feel as thought they did the good ole bait an switch. Oh we got the windows installed, got our money, and we don't care to fix our mess ups. The reasoning for my 1 star review is that I gave them multiple chances to fix their error, and fix their lack of communication and they don't seem to care since they did their "job." I hope that they read this and reach out to me and let me know when the right screen can be installed, because, now it is open window season, and I want to be able to open them whenever I please. By the way you can tell my kitchen window is off because it sticks and is really hard to open to let the breeze in. I hope they fix that issue as well. I am sad to have to write such a review because I had such high expectations for this company. The beginning was great, however, its gone so bad since then."

"There is never any doubt that Talbert Construction will do a good job. They are prompt, knowledgeable, and accurate with very reasonable prices. We will call them every time."

"Excellently. Unfortunately he has moved to Texas. We will really miss having him take care of our buildings. I also appreciated his detailed billing, including his communication with our tenants, and clean up details"

"Andy's team is the best! They are all very professional and consistently do great work. We hired them not knowing anyone in Waco at the time, and they did an excellent job the first time and then we re-hired them to do additional work because of their outstanding work ethic, timing, work product and friendliness. I would never hire anyone but this team to do anything around my home. Andy always shows up when he says he will or he calls if there are any issues. Constantly checks on his team and has very responsible employees."

We are a full service general contracting firm, that offers nationally branded products including energy efficient replacement windows, cabinetry, and roofing. We currently have five employees to serve our customers. 20 years experience ensure that your work is built right from start to finish. We oversee all phases of each project, from design to completion. Our installers are trained and certified by us, and do excellent work.

Family owned.

Vertical Roofing is a Texas based company with over 20 years of experience in the roofing industry servicing Dallas / Fort Worth and their surrounding areas. It is through this experience that we have earned a reputation for roofing excellence. We are a team of experienced professional roofers who work hard to maintain excellent relationships with customers, manufacturers, suppliers, insurance companies, and adjusting firms throughout the nation. Vertical Roofing is a company that believes in giving back to the communities we service. We believe in supporting local charities and taking part in many different activity based charitable events. Vertical Roofing proudly donates thousands of dollars each year to the Susan G. Komen Foundation in an effort to eradicate breast cancer forever. Please let us know if you are an Angie's List member for a discount on your next roof project. All we ask is that you submit a honest review of our business to Angie's List. Roofing-stone coated steel, wood, metal, multi-family, decra, gerard, standing seam, fiber cement replacement for hardislate. We also offer free roof inspection. Contact us today to let one of our experienced Project Managers evaluate your roof and make recommendations based on the condition of your property.

"Would never recommend or use this company again. Do not use. Ordered one color to match and they installed a different color and will not fix. Told me to paint it. Horrible customer relations. Also installers left broken glass inside and out."

"No doubt they hire great installation people, but their communication and honoring their quotes has little to be desired. I will elaborate. I was given a quote, left on my voicemail. I responded the next day letting NRG know I accepted their quote. 1 week later I received a phone call telling me they wouldn't honor the quote give, and they cited the reasons as Tarif's. This was back in April 2025. I still went with NRG, albeit at a$1000.00 increase. The second reason I wouldn't recommend this company, and this for me is the final straw, after installing my solar NRG didn't let me know I needed to have an ESR release, in layman's terms this is necessary for your power company to accept your new solar system. I found out this information when they contacted me in August 2025. NEG blamed the company who upgraded my Electrical Panel. NRG INSTALLED MY SOLAR AFTER THE PANEL WAS UPGRADED. Since this company doesn't communicate with its clients I would say go with another company."

"After a great night of Mexican food and margaritas at Funky Baja, we pulled up to our house right as a massive hail storm hit our neighborhood. Windows broke, cars were damaged and yes, our roof was totaled. Once the weather moved out and the sun came up the next day Brent Bolte with Bold Roofing was at our home, up on the roof and calming our nerves. He was thorough in his evaluation, he worked with us and our insurance agency to ensure we were getting the coverage we needed, he was transparent in his communication, and most importantly Brent showed up on time, every time we were scheduled to meet. Brent even took the time to drive around our neighborhood with my wife to look at different shingle color options in an effort to ensure we were happy with the color we chose. Bold Roofing and Brent are exactly who you need to call. Mathew & Lisa Long"