Get matched with top water heater installers and replacers in Salem, MA

"My 16 year old State water heater broke down. I reached out to Ken as he was recommended by a friend of mine in the same neighborhood. Ken was very transparent about the process unlike the other providers who I reached out to who just wasted my time. First time replacing a water heater so got to learn a lot about the technicalities. Generally, everyone recommends to cross-reference the old model number to a new one so that the dimensions and specs match so that the new one can be installed in the same spot without having to do any more work like moving the vent outlet hole higher or lower plus any more pipe related works. However, there was a 1/4 inch height offset for my new one's vent outlet on the wall, since the old model and the name model recommended did not exactly match 1 to 1. The suppliers who sell you the water heater dont tell you that, and you only find that out if you try to go deep into the specs. Ken picked up my new water heater and confirmed about the dimensions with the supplier who failed to mention this offset to him. When he reached my home with the new model, I told him about the offset which i was not sure about and he again called and confirmed with the supplier who now said ya, there is a 1/4th inch offset. So we were very worried that time if the new one would even fit. But thanks to Ken and his son Ken, who talked to few people and confirmed that they could work with the offset and he installed the new model at my place. It took maybe a couple of more hours for him to install this but he and his son did a fantastic job. It is really hard to find transparent people these days. I am glad I went ahead with Ken for the job. I am highly satisfied and will definitely work with him in future. Highly recommend"

"They fast, professional replaced my water heater"

"I contacted this morning and they arrived with my new water heater around 2pm and finished installing and cleaning up by 3:30pm. Job well done. Worked efficiently and clean"

"Arrived on time and did exactly the work agreed to for the agreed price. Took about an hour to exchange water heater. Very professional."

"We have had several Sila visits in recent months - all exceptional. VISIT 1: We had old pipes and valves that limited our dishwasher, so we had that replaced. While there, the Sila agent suggested we replace some of the attached lines and managed to streamline our hookups by removing some of the unneeded valves and connections no longer needed. VISIT 2: We similarly had a great visit and instal from David, who did a very beautiful install on our new water heater. He removed the broken unit, improved the connection design, put in improved valves and labelled each with a tag, then tagged other connections through the basement."

"Installed furnace on 1st floor and water heater on 2nd floor. Professional, clean and extremely thorough. I will definitely be using them in the future. "

"Main water pipe inthe house had a pipe leaking and need to be fixed right away as there was no way as the go W owner to shut the water off.I contacted them through Angi list. They contacted me right away.Let me know the steps to take to get the water turned off by the town. they came the following morning.Accessed the problem and gave me a estimate Job was done right and signed up with them for all time. Thank you again Ferris Plumbing and Heating. Sincerely, Lori Balcom"

"The system was replaced very quickly and efficiently. Andy the service engineer answered all of my questions and helped me with rebates from Mass Save as well. The installation team came right on time and were done when expected and left no trace behind except for a newly installed furnace. The furnace is a Lennox and it performs very well"

"Called them up for replacing my cracked sewage pipe in the basement. They came out, gave a free estimate with reasonable pricing and immediate availability. Did a courtesy camera scope of the entire sewage pipe out to the city line while the pipes were open. Finished work within estimated window and charged at the original estimated price. Polite and clear with communication."

"Had mike and zach out to replace my gas water heater. They were on time, professional, and courteous of my home. They even wear shoe covers and use drop mats to make sure the floors dont get dirty! Excellent customer service at a reasonable price"