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"The plumber came almost at the end of the appointed time. When he arrived, he was fairly arrogant, and refused to negotiate despite coming from Angie's list. Lastly, he repaired the leaky line in about an hour, charging $530, and also did not provide the water plastic box for water line. We had to purchase one from another store. When I paid for the invoice, they didn't tell me that they are charging additional 3% with credit card. All in all, they did the work, but at a high price, and so so customer service."

"New water heater was installed and the old one taken away all in a couple hours time. The work was done perfectly and the price was very good. I would definitely hire him again."

"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"Installed a new water heater. They were very professional."

"I have to give this 3 star rating based on price. 5 stars for customer service, promptness, courtesy and professionalism. The gentleman that provided me with the estimate was top notch. NO pressure, 100% honest and generally very respectful of my interaction. However, the price quoted is, without a doubt, not realistic. I searched online for furnace pricing and a very high quality and highly rated piece of equipment averaged around $2500. But my quote for a new furnace with installation was $7500! This is totally unacceptable! Furnace replacement is not rocket science. As a very handy guy, and one who has, first hand, witnessed an installation, $5000 in labor for a 4 to 5 hour job is just way more than this is worth. $1000 per hour is more than lawyers and doctors charge. And there is no flexibility on this pricing. And I don't feel that the months overhead of this company should be charged on each and every installation. Additionally, I received quotes from 3 other companies and their pricing is almost identical. Price fixing? Taking advantage of consumers? You make the call. BUYER BEWARE!"

GOFLOW Plumbing is a third generation plumbing company. Our plumbing lineage started in 1959 and continues on today through GoFlow. Thats three generations of expertise in the field and in delivering beyond what you, our customer, needs when it comes to plumbing in your home.\n\nOur two founders created GoFlow to take a more customer-centric approach when it comes to plumbing. We know that if we solve your problem with the utmost communication, efficiency, and cleanliness we will be able to be proud of the work we did and we will have brought you peace of mind.

"Good folks. The job, replacing a gas water heater, turned out to be more complicated than was anticipated. They were flexible and adapted quickly to the situation, The results are excellent. 5 stars. As far as "value," hey, everything is expensive these days."

"Steve installed an earthquake gas shutoff valve. He carefully and thoughtfully considered the best way to make it fit in the limited space, and ultimately came up with a super-efficient solution that required a minimum of new piping. He explained and demonstrated how it worked, and how to turn it on and off. As he turned on the pilot light for the water heater after installation, he explained how to do it if I ever needed to do it myself. Quick to respond to my initial inquiry and further questions. Excellent service -- highly recommended!"

"These guys are the best. Did a partial home repipe of both the water and drain pipes. Other plumbers tried to upsell us by replacing newer pipes and the water heater. Ray and Alex just did the repiping that was necessary. Excellent communication, friendly and on time. Even worked in tough, rainy conditions. Ray owns his own business and takes pride in his work. Recommended him to all my neighbors."

"Joseph was on the job when he said he would be here. He is knowledgeable about the issue I presented, but did not try to oversell me on the job. He did notice that an electrical outlet could be improved with not a lot of time or money and which made my system safer. I would definitely hire Joseph and DIvine Electric again when I need them. Carol Fabric"