Get matched with top water heater repair or service pros in Saugus, MA

"I hired this company to replace a 75-gallon gas water heater, and the experience was excellent. Scope of work: Removal and disposal of existing unit Installation of new Rheem 75-gallon gas water heater Reconnection of gas, water, and venting The team was prompt, professional, and clearly experienced. They provided a clear explanation of the installation process, answered questions directly, and completed the work efficiently. I valued their use of text messaging to arrange the work, as it was most efficient and allowed me to share photos of the work area so they could plan the installation in advance. The installation was clean and well-executed, with attention to proper setup and safety considerations. Pricing was transparent and consistent with the scope of work. There were no surprises. Overall, this was a high-quality, professional installation. I would recommend them without hesitation."

"I was very happy with the quick response I got. Within a few minutes of submitting a request for service, Jeff called. He was professional and accommodating. Our water heater broke and needed to be fixed before going away for the weekend. He was at my house the next morning and replaced the water heater in a few hours. J. Griffin employees are nice, respectful and explained what they did. I would highly recommend J. Griffin."

"Rob had recently replaced my kitchen and bathroom faucets and I called him to see if he could now replace my gas water heater. I was happily surprised when he said he’d be out within a couple of days and I was REALLY pleased with his estimate. For both jobs, Rob showed up when he said would and was both fast and efficient. He’s a great guy - dependable, reasonable, professional and focused on providing good service to his customers. Rob is my “go to” plumber from now on!"

"Zach Brown initially came to fix leaking water situation and then realized there was damage due to water seepage. After that damage is repaired, Zach will return to put plumbing back in order, including replacing faucets which had to be cut out to allow removal of granite countertop, reconnect water lines and possibly reinstall a new Reverse Osmosis system since the old one had to be removed. Can't say enough about Zach -- his professionalism, his explanation of what's being done and options for replacing/improving plumbing under kitchen sink, pipes, etc."

"Vendor had good communication, and timely service. They did an exceptional job with the install, new water heater install couldn't have been done more professionally."

"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

"Tony and his employee Sean came right away upon finding out our water heater was leaking. Within a day they had the old one removed and a new one installed. Iâ m very pleased with their quick response to my call and service. I will definitley be using them again in the future."

"Great service. Clear communication and finished the job on time"

"Called quickly, scheduled service for next day. Water heater replacement was fast and easy."

"Al was on time and he stayed until the job was finished. His price was reasonable and he took the old hot water heater with him and cleaned up. Great job!!"