Get matched with top water heater repair or service pros in Saugus, MA

"I hired this company to replace a 75-gallon gas water heater, and the experience was excellent. Scope of work: Removal and disposal of existing unit Installation of new Rheem 75-gallon gas water heater Reconnection of gas, water, and venting The team was prompt, professional, and clearly experienced. They provided a clear explanation of the installation process, answered questions directly, and completed the work efficiently. I valued their use of text messaging to arrange the work, as it was most efficient and allowed me to share photos of the work area so they could plan the installation in advance. The installation was clean and well-executed, with attention to proper setup and safety considerations. Pricing was transparent and consistent with the scope of work. There were no surprises. Overall, this was a high-quality, professional installation. I would recommend them without hesitation."

"I was very happy with the quick response I got. Within a few minutes of submitting a request for service, Jeff called. He was professional and accommodating. Our water heater broke and needed to be fixed before going away for the weekend. He was at my house the next morning and replaced the water heater in a few hours. J. Griffin employees are nice, respectful and explained what they did. I would highly recommend J. Griffin."

"Rob had recently replaced my kitchen and bathroom faucets and I called him to see if he could now replace my gas water heater. I was happily surprised when he said he’d be out within a couple of days and I was REALLY pleased with his estimate. For both jobs, Rob showed up when he said would and was both fast and efficient. He’s a great guy - dependable, reasonable, professional and focused on providing good service to his customers. Rob is my “go to” plumber from now on!"

"Zach Brown initially came to fix leaking water situation and then realized there was damage due to water seepage. After that damage is repaired, Zach will return to put plumbing back in order, including replacing faucets which had to be cut out to allow removal of granite countertop, reconnect water lines and possibly reinstall a new Reverse Osmosis system since the old one had to be removed. Can't say enough about Zach -- his professionalism, his explanation of what's being done and options for replacing/improving plumbing under kitchen sink, pipes, etc."

"We lost our boiler - and all heat – just one day before a major snowstorm was forecasted to hit. I reached out to Chris from Chris Vaccarello Plumbing to see if there was any chance he could fix our existing boiler before the storm arrived. After thoroughly assessing the condition and issues with the old system, Chris explained the problems clearly and offered to install a brand new heating system the very next day. True to his word, Chris and his team arrived promptly at 7 AM on the day of the storm. They worked tirelessly and with incredible dedication straight into the night, just to make sure we had heat during the worst of the storm. Their commitment, teamwork, and professionalism was truly impressive. I would absolutely hire Chris again and highly recommend him and his team to anyone in need of plumbing or heating services. Their reliability and work ethic are second and none."

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"Excellent customer service! Thank you Tony and a special thank you to Shawn for his hard work. I’m a satisfied customer and will surely recommend Tony to anyone in need of plumbing repairs."

"Great service. Clear communication and finished the job on time"

"Called quickly, scheduled service for next day. Water heater replacement was fast and easy."

"Al was on time and he stayed until the job was finished. His price was reasonable and he took the old hot water heater with him and cleaned up. Great job!!"