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"[*** Link removed ***] It was ok. First day the installers arrived almost an hour late. I was told by the sales rep that the installers would clean the area where the windows were removed and also treat for mold if there was any. No mold, but the window areas were not cleaned, and the sills were not cleaned before the perimeters were caulked with silicone. Also, the installers did not clean up after the windows were installed (especially the two windows over the bathtub - debris was left in it). The windows themselves were not cleaned. No stickers removed, etc. I had to do them all and clean the adhesive off left by the stickers. Windows were left smudged & dirty. I tried to clean them myself but could not clean them thoroughly.. I have to assume there is some kind of protective coating on them because no matter what I tried (Goo Be Gone, alchohol, vinegar and finally acetone nail polish remover) I couldn’t get the windows thoroughly clean. Also one of the windows came with a half screen instead of a full screen. That was noted & is being ordered & replaced. I think a manager should come to inspect when the job is completed to make sure that the job was done to specs and that the customer was happy and that the customer is shown how the windows work and removing & replacing the screens. Supposedly there was a 20-Point Installation Review, which I do not remember them doing. And one of the installation crew certainly did not have nearly an average of 15 years of service, only a couple of months on the job. I did reach out to both the sales person and the job supervisor as well as one other rep the day of the job concerning some of these questions and got some help. Hoping that when the rep comes to deliver the screens, he might be able to clean the windows. After all, brand new windows should be brand spanking clean. And check one of the windows which seems to be slightly askew on the top. Overall, I am super happy with the way the windows look. It has transformed my condo from average, to spectacular. Once I get the screen in and the windows cleaned and possibly have the one upper window replaced, all will be perfection."

"Great. Brian was responsive, flexible with the product features we wanted. He installed two new belt garage door openers"

"Gerry’s team was extremely efficient and professional. They did a great job with the install and left my property cleaner than when they came in. The cost was also extremely affordable."

"They were late arriving, had to call the office to fi n d out when they would be here. Thought they should have called, when they realized they would not make the 2 hour window.. there were a couple of areas I thought could have been cleaner, but overall they did a pretty good job."

"Kyle arrived on time to measure a broken window, got back to me quickly with a quote and options for replacement, then followed through with the install. Very professional and friendly. I recommend Lifetime Roofing."

"The technician determined that the shade was in dire need of replacement but buying a new one was out of the question. He repaired missing fasteners and didn't feel he could warranty the work and therefore did not charge. He was there for about 30 minutes and we were so impressed with him and Exciting Windows! by Verticals that we would recommend them to everyone we know."

"Great. Dimitry was very courteous and did a fine job replacing two sliding windows with Awning windows. Looks great inside and out. Cleaned up after."

"Eric went above and beyond to make sure that I was informed throughout the whole process. Eric made sure that everything I wanted was checked over multiple times. His attention to detail is impeccable. He was always happy to answer any questions for me. Once the windows came in, he scheduled install in less then a week! The install went flawlessly and I am very happy with my new windows! Eric then came and inspected the work to make sure it was to his standards and mine. He also answered any remaining questions I had. I highly suggest ALAA LLC! Great service and very fair prices!"

"This project was large in scope as it impacted every room of our first floor and required multiple specialties (electrical, plumbing, plastering, masonry and of course carpentry). I went to Pierre Garand with many ideas and pictures which included a gas fireplace with a stone border and built-in cabinets, custom wainscoting, crown molding, a double barn door, tile, recessed lighting, and about 800 square feet of luxury vinyl plank flooring (most of which was to be installed in 3 rooms without a threshold). Walls, doors, floors and windows needed to be removed and/or replaced, bathrooms needed to be gutted, Each step of the way, Pierre was professional and patient, and often made suggestions that we went with, such as an 8 ft sliding door instead of 6 ft, a custom wainscoting border he designed in the bathroom, and the fireplace mantle design that he changed because he didn’t think the first version matched farmhouse style we were going for (plus many others). And in each case, his suggestions were absolutely perfect. Since this last project spanned four months, there were multiple issues that came up that needed quick decisions, but Pierre always ran all of these by us before moving on. One example was when there was water damage that required replacement of joists, framing and outside decking that we were not expecting. POM was able to repair and replace with minimal impact to our timeline or budget. In addition, because of the scope of the project, we did end up changing our minds on a few of the design ideas such as changing the fireplace border from a pre-fab stone that was fairly easy to install to natural stone which was much more difficult. Pierre admitted that he didn’t feel that his level of experience with this stone was sufficient and hired a mason to do the job (only charging us for the additional cost over what it would have taken him to do it) and it came out absolutely beautiful. Finally, since this was such a large project, we chose to take on the painting for the project ourselves, but Pierre suggested using his painter for the wainscoting and crown molding and it saved us an enormous amount of time and came out so much nicer than it would have if we had tried to do it. This project was large in scope, time-consuming and challenging, but working with POM was a pleasure and we truly enjoyed the experience and love the results. In summary, I would highly recommend Peace of Mind for any project you have in your home. Pierre is a highly skilled finish carpenter who is very detail-oriented and has an outstanding team of professionals who work for/with him. His prices are reasonable and he is very responsive. We have received numerous compliments on our home and have been asked who the contractor was because of the high quality work he does."

"Kevin helped us install deadbolts to two doors and made repairs to a single door. He gave an honest assessment of our situation and was able to repair doors instead of jumping to replacement. Job was done in good time and came in under our quoted price! We will certainly be using Kevin again."