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"After the gas company refused to turn on our gas due to leak, I searched for gas leak service through Angies. First Class plumbing called and I asked them to perform a test to find out the source of the leak. I agreed to pay them $360 for this service which would be applied to the repair cost should I have decided to choose them for repair. The did a pressure test, confirmed the leak. However, they guessed where the leak was. They said the leak is somewhere underground between the gas meter and where the gas pipe enters teh house (~28 feet). They told me replacing that under-concrete pipe would cost me $9000 and if I do the post repair concrete patch, it would cost $7,000. I asked them to change the whole gas pipe in the yard (b/c it was old), they said $15,000 if I do the post-repair concrete path myself. Based on their statement I signed a contract for $15,000 to replace the whole gas piping in the backyard. Before they were going to show up next day, I asked them to delay the start of the work until Monday (3 days delay). I asked another gas company to do the diagnosis. The leak wasn't in the part of the gas pipe that was going from meter to the place the pipe enters the house. He isolated the segment that was causing the leak, then the leak was gone. I can send you the diagnosis from both companies. I would like First Class piping to pay me my $360 b/c their diagnosis was erroneous. Not only would I have paid the $7000 without having fixed the leak, but I would have damaged the concrete in the yard as well. In their diagnosis, First Class is saying there are Ts under the ground etc. which is absolutely to the case. He would have seen there were no Ts had he used his borescope camera as I asked him to do. I am asking them to pay me back my $360 which is the least they should do."

"We have been using them for 20+ years"

"When Jose came over, I thought I was dealing with a simple clogged tub. But after a thorough inspection — including camera footage and detailed explanations — he showed me the real issue: severely rusted and narrowed pipes, blocked over time by calcium and debris. It was far more serious than I expected, and honestly, something I couldn’t afford to fully replace, because 2 of my family members passed and I was financially depleted. But here’s the part that makes Jose so special: he approached the situation with genuine compassion, patience, and care. He didn’t just see a job — he saw a person who was struggling, and he went above and beyond to help me in a way that was fair and kind. His empathy truly moved me. If you need a plumber who is not only skilled and professional but also deeply human — someone who shows up when you feel like no one else will — I wholeheartedly recommend Jose. He is reliable, honest, and the kind of person you’ll be grateful to have in your corner. "

"Great Customer Service Great Prices Bilingual Fast Services"

"Really knew what they were doing, and even showed me how my system worked. No doubt, they're my new Plumbers!"

"Arrived within an hour and a half of initial work post. Very friendly representative. Worked very efficiently and made sure I was satisfied before leaving. Highly recommend."

"Bathroom needed an exhaust fan installed, new flooring, paint and wall repair due to mold and paint bubbling since no fan vent in there. Jose and his team did an amazing job in a weekend. Very clean, professional and affordable. Definitely would rehire him."

"Fast"

"Saw his add on a yard sign had a backup came found the issue offered me cheaper solutions but we ended up doing a spot repair fixed 20ft of mainline definitely will keep for future repairs "

"Great detail work was performed. I will recommend JL plumbing to my friends."