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"He was very professional"

"They were on time, very professional, completed the job in under 4 hours."

"Excellent job! Very diligent, efficient, knowledgeable, customer service oriented. I'd hire Devon and Al again and recommend them highly to others."

"Efficient and thorough repair of disconnected duct under the house. Very pleased, would rehire."

"Aside from a hiccup around scheduling some ancillary repairs the quoted price was reasonable and the work was done to spec."

"Very professional and knowledgeable "

"Harts corrected the location of the crawlspace sump pump discharge line to the location in the foundation which I originally wanted it to be located. However, we did not hear the sump pump operate under the floor when first installed. When the Harts crew changed the location of the pump discharge line, we can now hear the pump very distinctly when it operates, under the floor. I am requesting that Harts come back and listen to see if it is normal for the sump pump to make this much noise."

"If I could leave less than 1 star I would. Blue Flame markets themselves as a wholesome, family owned business, when in reality they're owned by American Residential Services (ARS), which is owned by the private equity company GI Partners. In the process of installing an AC unit, the technicians did not lay down a covering on our carpet, and got black grease all over it, which we still cannot get out. Then when they needed to install the thermostat, they punched numerous incorrect holes in our wallpapered walls. The whole hallway needed to be re-wall papered, and we cannot buy the type of wallpaper anymore. Mind you, this was in July, its now January and we're trying to have Blue Flame cover the costs, and they keep passing us off to a new person in the company. This is a typical private equity company move, where they hope you'll get frustrated and give up. We're now dealing with their insurance, who is lowballing us, and gave a burnt offering to repair one hole. Do not use them!"

"I won't call any other heating or AC experts ever again. Twice now, I've had incomparable experiences. I had another highly reputed company come diagnose my failed furnace and provide an estimate, but AirPros' price for the same part and repair was much more reasonable and furnace repairs are not cheap, so the difference mattered significantly. AirPros also treated me like family. Go with this family business, you will be happy."

"Our Greenwood Technician, Sam, really provides us assurance that our gas furnace is still functioning adequately, but detailed why it may be time to consider replacing our aging water heater and furnace water pump system before likely damage occurs. Sam is a most genuine and reassuring professional - He helps us know just what may need maintenance and what is still sound. It is a joy to work with a trustworthy and competent professional "