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We woke up to a cold house on the 15th.  I found AAA Heating and Air Conditioning on Angie's List and called them because they had an "A" rating.  A tech, Paul, was at my house by 10:30 that morning.  At first it was believed that a circuit board was bad on the heat pump.  Paul switched the heating to the gas furnace so we would have heat.  He was back the next day with the part.  after installing the circuit board the system was still not working properly.  Upon further investigation it was determined that the compressor was not working.  This was the second compressor in ten years that has failed on the Bryant heat pump.  Paul explained my options on fixing the system.  On Monday Matt met me at my house to go over my options.  After making my decision I was told by Matt that it would take one day to do the job.  When the crew showed up the next day at 8:30 am to start the install, I was told that it would take a day and a half to complete the job.  I explained that I had an appointment in Poulsbo the next morning I was told that they would do their best to complete the job in one day.  They brought in a third tech to help out.  The crew was very professional and polite.  They worked their butts off.  I don't think that they took lunch or breaks.  I was very impressed with their work ethic.  They stayed till 6:30 pm to make sure the job was completed.

I would highly recommend AAA to anyone needing repair or replacement of their heating or air conditioning systems. 

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"Our old gas furnace died during the series of snowstorms in February. Stephan came out the day after we called, to give us the bad news that the unit was so old, no replacement parts were available so the whole thing would have to be replaced. Not really surprising given the age of the unit. He also showed me where the water heater (of similar vintage) was corroding around the outlet pipe, so was also in need of replacement. Kris came out within a couple of hours to look over the house and recommended a couple of options. We were leaving town so installation was delayed a couple of days; otherwise we could have had everything done within 48hours of the initial call. The crew that showed up to do the installation (sorry I forgot your names) showed up promptly at 8AM, worked throughout the day, and left our basement cleaner than it started out."

"Mark and his guys helped us install a new AC last summer. They arrived on time and did a great job! So when I was looking for someone to do the maintenance of our furnace, I called them. Todd went above and beyond my expectations. He finished the job and even helped fix my hinge. Both Mark and Todd strike me as very genuine people. And I would definitely hire them again!"

"Great installation, on time, on budget and the system has saved us about $2400 per year in heating expense! Love this system, only wish we had done this years ago!"

"I purchased a new Navien NPE-240A2 Tankless Water Heater and had it installed. I'm loving the new water heater. It replaces an old Noritz tankless that died just before this installation. The on-site estimate was what sold me. Ken went through all the details and answered a lot of questions from me. Zachary came out with Austin and performed the installation just like I discussed with Ken. Zachary kept me in the loop throughout the installation to ensure I was in agreement with how it was going. Zachary always had my interest at heart and ensured no corners were cut. The installation is much cleaner, and more correct than the previous tankless company did. Zachary even listened to my concern about the astectics of the exterior exhaust and quickly found an easier and cleaner looking way to address my concern. He also removed an old recirculation pump and replaced a new main house shutoff valve. The entire area was treated respectfully and left cleaner than they found it."

"Evergreen installed a new hybrid heat pump system in my house. After researching the options, Evergreen was not only the most reasonable price, but they also scoped out a hybrid system where they would install new duct work and a single air exchanger in the attic and a minisplit in the basement. Scott, the sales person, did not try to upsell me on number of zones (others tried to get me to get 2 units in the basement) and after 2 months with the system, the single unit in the basement is heating the whole basement to our needs. All this was done at a price still considerably lower than the "standard" system price being offered by one of the bigger, similarly named companies. Evergreen was also the only company to propose a hybrid system where they would install a single exchanger in the attic and run new ceiling ducts to the rooms. This was appealing because we don't need to have the cassettes in each room and we didn't need to line the outside of the house with conduit for the cassettes (also the bathroom gets heat, too). Scott was great to work with, answered all my questions, and did his best to size the system correctly. Installation was smooth. There was a small hiccup where the installer accidentally broke a basement window, but Evergreen squared it away. Don and his team were great and the inspections passed. After install support has been great. Denise has been responsive to my questions. Overall, the experience was great with Evergreen and I highly recommend them."

Family owned business with over 20 plus years experience. Heating & A/C -

"Not smoothly. We selected Blue Flame because they were cheaper than Greenwood Heating & Air, and they could do the work immediately, while Greenwood had a waitlist several weeks long (should have been a clue). If I had to summarize the experience I would say communication was poor, requiring me to project manage the replacement more than I wanted to. Half the time you tried to call the office, they wouldn't pick up and you were passed onto an answering service who would ask you a list of generic questions like "Where did you hear about Blue Flame" and "Are you interested in purchasing a system?"... I've already purchased a system that I'm trying to finish having installed!!! The actual instillation took longer than they predicted, and while I appreciated the workers staying late into the night to work on the project, they didn't come prepared with all the equipment to do the work. They needed to borrow my extension cord because they didn't have one, and ended up plugging into the outlet in our backyard without asking, leaving our yard gate wide open. Fortunately our dog didn't escape before the open gate was noticed several hours later. They also helped themselves to items from our garage without asking, like our broom to sweep up their trash and debris. Lastly, and possibly most serious, the workers who were installing the system in our house were constantly pulling down their Covid masks when they thought we weren't around, and would scramble to pull them back up when they saw us. Bottom line, I probably got a good price on the unit and work, but it's not a very polished or professional company, so fingers crossed that everything was installed properly and will work for years to come."

"In June of this year I contracted with a large company to install a new heat pump at our residence.  While overall I felt they did a fairly decent job there were at least three instances of inconsistent service, attention to detail and disappointment.  The most disappointing aspect of that company's performance was when it came time to "test" my existing insulation and duct work.  I believed there bid to correct my existing ducts and insulation was outrageous.  That said, I was in between a rock and a hard place.  I had just installed a $12K heat pump and I feared any efficiencies I may have gained could be lost due to my existing ducts and insulation.
I contacted 5 companies to provide me with bids, in addition to the upsell price I was previously provided by the company I had install the heat pump.  All five companies are listed on Angie's List.  They all provided fairly consistent bids.  They all helped educate me on what I may need to resolve my existing duct and insulation issues.
Daniel was the final contractor I spoke with.  He showed up early afternoon, looking a bit haggard, as if he had just emerged from a crawlspace - he had.  I was somewhat tentative at first, but I knew I had found the right man for the job the minute he began outlying in detail everything he saw, what he would recommend, how he would address my specific issues and what it would cost.  He was upfront from the get go, wanting to work with my budget and my timetable.  
Daniel and his team showed up three days later and worked 12 hours on a Saturday in 85 degree heat, completely insulating the crawlspace of a 2,000 sf home.  He was back the next day to finish up, working another 7 hours, again in 85 degree heat.  He pointed out certain issues he found along the way, specifically some holes that needed patching with mesh and sealing all gaps in my flooring from the crawlspace.  He sealed all the ducts, adding screws where necessary.  He even sealed the holes drilled by the company who installed the heat pump (one example of their service inconsistency).
Daniel is an extremely hard worker.  I have the utmost respect for his abilities and would recommend him to anyone looking to have any type of crawlspace / insulation work done.  Sure, shop around, talk to the various companies on Angies List, get educated and then do what I did, call Daniel last, negotiate a price and get the job done right.


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"G&S Heating is the best of the best! They just replaced our 1995 Lennox furnace that they installed with a 2020 Lennox furnace. The crew was phenomenal in craftsmanship and attitude. Our furnace is in the tight crawl space under our home which is a pain in the @#*! They really worked well together and it was so cool to learn that one of the guy's father had installed our furnace back in 1995 and he is still with G&S! Their entire operation focuses on customer service and satisfaction from the phone contacts to the sales reps to the job planners and finally the installers! I am giving G&S my highest recommendation and will have them install our new Kohler 20KW whole house generator soon. Thank you G&S... Tom H"