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"Exceptional service, on time, friendly, felt he was knowledgeable and respectful. Recommend highly."

"Everything from the information about the furnace and heat pump to installation was done in a professional manner. The installers were prompt and courteous. Before they left they explained how take care of the filters and the thermostat. It was not the cheapest bid but I have been dealing with this company for many years and felt comfortable going with them. I would recommend them to anyone who needs a new furnace or heat pump."

"It's been at least eight years or maybe more that I've used them and I haven't used anyone else. I would give them an A, or I wouldn't have called them back. Their price is a little higher than some. They're honest and they're trustworthy. They use the best parts and the best techniques to accomplish what they need to do. The workers are good."

"I had three estimates at our house for our conversion from a gas forced-air furnace to a heat pump/gas furnace installation.  I was most impressed by Evergreen's rep. Scott, as he was very helpful in explaining the technology and was the only one of the three to do a J load calculation on our home.  I also felt after the estimates were all given that Evergreen's was the best buy in terms of the product features vs. overall cost.   As I researched our installation I realized that my mother's all-electric home would be better served by a heat pump as well.  Again, Scott did the best job of all three estimators there as well.  

After the down payment of 50% of the cost the installation was set up within two weeks for both locations.  The work was done on time and efficiently.  My mother's job was done in a few hours, mine took a couple of days.  I'm happy to say that both units are performing perfectly, through both the colder weather of March and the warmer than usual days we've had in April.  

There were a couple of things that should be mentioned, not major issues but worth noting.  

The installation of our heat/pump and furnace did not meet City Code on the initial inspection as the condensation pump was placed on the floor.   City code required it to be 18 inches off the floor due to a potential for an explosion should there be a gas leak.  The correction was done within a few days, but I did have to schedule a city inspector on two different days.   The city inspector remarked that the installer 'should have known better'.  

On my mom's split heat pump the indoor blower unit began making a loud clanking noise one month into use.  Evergreen was quick to come out, mom called on Sunday morning and was able to have a crew come out the next day.  Apparently the installers had missed a mounting clip on the external cover of the indoor unit and over time the casing sagged enough that the rotating fans began to hit the inside of the case.  

Several weeks after our work was done I was called by the financial office asking me to pay the remaining 50% balance.  I pointed out that it had been paid on the day the work was done, but apparently the payment was not correctly registered as having been paid by their accounting office.  Fortunately I was able to point to my credit card statement indicating that the balance had been paid in full.  

Overall Evergreen did a professional job from start to finish and I have no hesitation in recommending them.  Given their expertise and experience I have no doubt that my equipment will continue to be well serviced going forward.  "

"They came when they said they would. They were nice and diagnosed the problem quickly. I will enter service contract with them. They were very nice."

"At every oil change they do a complete check of the vehicle and let me know about immediate and possible future issues with the vehicle. Unlike the oil change chain outlets their analysis is honest. They keep the whole place clean, the service bays included, At times when I have called or stopped in with immediate problem they either do the work at that time or find a time to work me in that or the next day.
My experience with them has been so good that my next car will be a Toyota so I can continue have them work on my cars. They also work on Volvo, BMW and Audi, but I don't want one of those.
Two things that would make it nicer.
1. Coffee for customers
2. Either a courtesy vehicle or ability to provide ride to and from when work to be performed will exceed couple of hours. 
 
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"I just had my yearly service done by Ilianna (service technician); and, I received great service from her. She was polite, friendly, professional and thorough. I have requested her to service my furnace next year."

"Oh my goodness. First, they arrived with the wrong units. The installers had no idea. Further, the installers did not know how to install or operate the units (they were, granted, brand new residential units) which resulted in unintended damage to my ceiling which had to be repaired separately. Rather than taking 1-1/2 days for total installation, it took almost six full days over the course of three months - outdoor unit and wall unit alone took two days; after waiting several weeks for the correct indoor ceiling units they took another two days to install; waited a couple of weeks for the wifi parts which took another day; then part of another day to replace the unit that didn't work properly. The BF office, "controller" and installers did not communicate with each other or if they did they miscommunicated which resulted in more of my time and unnecessary frustration. I am happy with my Mitsubishi units now but I thank Mitsubishi, not Blue Flame."

S.O.S. is a company that prides itself in offering the highest standards of traditional customer service with the latest in insulation contractor technology. Our installers are experts in removing and installing crawl or attic or upgrades.No matter what the conditions of your crawl or attic, we offer to you affordable prices. If you already have a bid, come and check with us before you sign an expensive contract. its always good to get a second opinion.

"Excellent service from start to finish. John, Isaak and Nate have always provided great solutions at a fair price. They were able to accommodate our quick time frame and made sure every detail was in order and explained fully at final trim! We are happy to call them “our” HVAC guys! Would recommend them highly to anyone!"