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"On August 1, 2024, I entered into a formal Construction Agreement with VOLCA LLC (License CRC 1333518), represented by sales person, for a significant interior renovation project. The agreement was a fixed-price contract, with a total Contract Price of $78,814.56, clearly defined in Section 3 of the Agreement. This price was based on VOLCA LLC's Estimate #199, dated August 1, 2024, which detailed the scope of work, including Builder's responsibility for labor and most materials (e.g., paint, drywall materials, etc., except specific tile noted)."

"Pedro and his team did a great job installing our two story screened enclosure after the original one collapsed during Hurricane Milton. We are extremely happy with the work that was done and in the timeframe it was completed. Would highly recommend!"

"Hired Mike to remodel my kitchen, hang new cabinets with lights under them, lay hardwood floors, baseboards, and other work. After over a year the job is still not done and the deficiencies have not been fixed, despite his promises. The floors were not installed or secured correctly and the edges and sides stick up higher then the other boards and they pop when you step on them. The floorboards do not reach to the center island and there is a noticeable large gap between the floor and center island . The light fixtures were not connected and he left the wires just hanging under the cabinets. The crown molding was installed off center and not evenly connected. despite numerous promises the job is still not done or corrected despite him being paid over $15,000. Worse job and contractor I have ever hired."

"Excellent service. The communication was clear and concise. "

"Terrible, I've been emailing the pro since 3 weeks ago and still have not gotten a response. There were mechanical shutters that were gonna be installed. The salesman advised to get wired shutters, but the wired shutters cannot be lowered manually."

"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"Sales pitch and ideas were great. Service was not. The company required a 60% down payment and then it took a month longer than I was told it would be to start my project, and that was after several phone calls and emails trying to get information. The company had almost two months to correctly order my materials. On the morning of installation, three Spanish-speaking men showed up at my house, (I don't speak Spanish), that evidently had no knowledge of the subject of my project, because one seemed to be trying to communicate with me about the pool cage area. My project was the porch and sidewalk. Thank goodness that I took the day off from work! One worker called the project manager, which gave me the opportunity to speak with him to learn that he was tied up in traffic and arrived some 1 1/2 hours later without the pavers. After going over my contract regarding materials, he left and returned about 2 1/2 hours later without the correct pavers that I contracted for and no polymeric sand, for which I paid extra. I then received a phone call from Peter, the owner, who told me that if I wanted the pavers that I ordered it would be another five or six weeks! I felt that I had no choice but to settle, because by now my porch and sidewalk are torn up from being prepped for the pavers. The pavers were installed and I was told that someone would come to install the polymeric sand the next day. I tried to contact, Peter, the owner, because no one showed up all day - no response. When I arrived home at 4:00 pm, a man had just arrived and indeed installed the sand and sealed the pavers. Throughout the installation process I was getting very sick. The owner wasted no time calling me the next day for the remaining payment. When I told him that I was in bed with pneumonia and that I would see that it was taken care of the next day, he pressured me to put a check under the mat anyway, after giving me a $160.00 discount for not providing the pavers that I contracted for, and offered to bring me chicken soup! I was not happy. A few days later I learned that two of my sprinkler heads had been covered up, and had to be repaired. Their contract allowed for the company to add charges to my bill for such things when they have to replace something not specifically listed in the contract, but I received no response from the owner, when I sent him an email about my project and my added expenses because of their errors. I realize that my project was evidently a small and unimportant one, but I also know that the markup is typically much higher on a small project. Irregardless, a contract is a contract and your company definitely did not meet my expectations. I treat my customers big or small with honestly, integrity and respect, and expected the same from this company - didn't happen. I have waited several months to post this review, because I was hoping to hear something of an acceptable explanation from the owner after sending him an email that included review information and more, but did not."

"Was done on time and they where very professional. Would not hesitate to use them again Great work!!!!"

"We contracted with them back in Feb. 2020 to replace our windows. Due to the pandemic, the job took more time to complete which is understandable however when in 2 occasions the front windows could not be installed (measured wrong) and one of the "new" windows cracked. In addition, we found out during the hurricane that the replacement window was not sealed properly so we are waiting on yet another window to be replaced. Waiting for 3 years for this job to be completed which is totally unacceptable!"

"Modesto promptly responded to my Angi's request and provided a reasonable estimate. The job was performed on time, as promised. The screens were replaced, and the wife is very happy with them. Modesto cleaned up and carried away all of the waste. He and his associate were friendly, courteous, and efficient."