Get matched with top new windows service pros in Shelton, CT

"Before choosing window king we had several companies come to our home. Pella, power and another smaller company. Then we had Sam from window king come by. Sam was extremely knowledgeable about the product and was patient with answering questions. We were impressed by the fact that he never pressured us to make a commitment. Afterwards I read many reviews and even looked up the okna company but we still weren't sold.. So I spoke with Sam again and he offered a better deal on the windows so we moved forward... Lisa called me to make arrangements.. when the mechanic came to take the measurements I was out and my daughter didnt give the proper instructions so they were wrong.. Again i spoke with Lisa and she had him come by and remeasure I was extremely grateful. After a couple of weeks I was wondering about the windows so I called and to my surprise Sam whom I was so impressed with was extremely rude and disrespectful towards me.. I was so angry I wanted to cancel my order but Lisa spoke with me and was very apologetic. The next day Nick (the owner) called he was apologetic as well. He expressed how important customers are to him snd did everything in his power to correct the situation. During the next couple of days I got several calls from Lisa letting me know when the windows would come and who would install them. The day of install Rafeal, Anthony, and Shorty as they called him came on time, and ready to work. They did an awesome job Anthony worked especially hard.. The windows look amazing... They worked straight through and man it was hot that day.. they also cleaned up after themselves. Honestly had it not been for Lisa I would have gone elsewhere. She saved the day or sale.. Her customer service is amazing and to me seemed genuine.. I also wanted to mention that Nick came over while the windows were being installed and spoke with me again. If your looking fo windows that look great, and are installed professionally and efficient this is the place to go.. Just avoid Sam.. LISA, NICK, AND THE GUYS WENT ABOVE AND BEYOND TO MAKE ME HAPPY. Greatly appreciated Thank you!!"

"9/16/16 Signed contract to replace a bow window with 3 double-hung windows. 9/26/16 Technician takes inside/outside measurements. 11/9/16 Installers arrive. Job not completed due to defective/missing components. Installer and I reviewed work completed, I signed Zero Defect Form with installer notes, paid balance due, holding back 10% for work not completed. 11/10/16 Call from Rich Cavanaugh, CRM. I am disappointed project not completed. He said I would hear from Service in about 2 weeks. 12/1/2016 I called Service, left message, no call back. 12/2/2016 I called Service. Told me I should get a call next week to schedule. 1/3/17 I called Service and was told everything in. Will call back with date. 1/4/17 Call from Service with date. 1/16/17 Service tech arrives without all components to complete job. After a couple of phone calls and much discussion he goes to local lumber yard and buys what he needs to complete exterior work and installs it. Interior work must be delayed until a window sash is ordered. 1/16/17 I call Rich. I am disgusted. Why was I told all components were in? 1/17/17 Call from Rich. Window sash has been ordered. I will get a call from service when it is in. 1/20/17 Call from Service. Sash will be in on 2/3/17. Completion date set. 2/8/17 service tech arrives to install sash and replace damaged interior molding. All work completed, but just as tech is leaving the glass in the newly-installed window sash cracks. A new sash will need to be ordered. And so the saga continues. My comment is this: The windows are well-made, energy-efficient, and beautiful. The installers and service technicians are professional, skilled craftsmen and do excellent work. Service administration and scheduling is inefficient and unacceptable. Installation of 3 windows should not take three months! On a positive note, the 10% I held back was waived as compensation for my inconvenience. Not holding my breath for the new sash."

"Paul was very professional and was able to meet with us in early morning due to a difficult work schedule. His team was equally professional and worked together well; it was clear that he had had these guys working for him for a while. The new windows look great and they are obviously a lot more energy-efficient as well. I would happily hire PK Windows again."

"To start I'd like to say that I am very happy with the work that was done.  I had terrible windows in my basement that did not open.  Now I have beautiful, safe, secure windows that can open.  The guys from Eastern Glass Block got the job done in one day.  They did a good job cleaning up, too.  The finishing is impeccable.  They went above and beyond what they had to do to.  I laugh to myself every time I look at them.  I thought I'd try to do the work myself.  Then I see the quality of work these guys did and I'm so glad I didn't attempt it.   <br />"

"2 men arrived right on time. They were polite and ready to work. They actually work for a bigger company that either owns Clearity or is subcontracted by Clearity - it wasn't clear (no pun intended). Regardless, the 2 guys that came got right to work and did a remarkable job on my many, many window. I have a combination of the ones that can fold down into the room for cleaning and large picture windows which required them to hang out the window to clean. They did not have any safety equipment to make sure they didn't fall out (I'm 9 stories up) which was the only negative I found. They're a bit pricey but they were worth the money because they did such a good job and totally cleaned up after themselves. I have 18 2-pane windows, 4 picture windows and 17 screens that they cleaned for a total of $481.00. It took them about 2 hours to complete the job."

"JCP did a great job on a difficult installation. They delivered on schedule and had to move the glass through an almost impossible space to even reach the bathroom to complete the job. The job turned out great, I would recommend them."

"We hired Lecla Home Improvements LLC for new roof, chimney cap, major water damaged bedroom repair ( ceiling , walls & carpet) and for replacement windows etc. Our home was badly damaged by the May 15th tornado to the roof, bedroom, kitchen and widows. We had other contractors bid for the job. When my wife & I met with Luis Clavijo, we felt he is the guy to do the job. Luis was punctual and was very professional and extremely knowledgeable about his field of work and in explaining to us in detail of the scope of the work involved, above all he is very humble. Since we have to work with the Insurance company, Luis prepared a very detail breakdown of his estimate to submit to the insurance company and met with the adjuster at the house to go over the breakdown to agree on the final price. Not only he and his team were punctual, he also has great communication and sense of urgency by returning phone calls or e-mails promptly. His team captain Henry was at site all the time during the roof installation and bedroom repairs and for other jobs. Our roof has multiple steep areas with unusual roof architecture with multiple peaks, valleys and dorm. His team was very efficient and has done the job in 2 days and we are very pleased with the outcome. When I asked Luis for some other small jobs that need to be done at the house, not related to damage by tornado, he was very accommodative and instructed Henry to take care of it and Henry did a great job. He did such a nice job on the roof and bedroom etc, we decided to change additional windows at our house that were not part of the tornado damage, totaling the no of replacement windows to be 20. The Job was done very well and wouldn’t hesitate to hire him again. I would highly recommend Lecla Home Improvements LLC to any roof, home improvement or window replacement job."

"Richie made the appointment for a repairman to measure the window and said the window would be ready two days later. On the day of the appointment, someone called to say the repairman was on his way. He shows up and takes measurements. He accepts a check for $100 down payment. Richie calls later to say they prefer cash or cc, which is fine. Again, two days later,someone calls to say the repairman is on his way. Half hour later he shows up and spends a half hour replacing the window. He also took away the old glass. Thanks, All About Glass, for the pleasant expenence. I would use them again"

"HOMA was amazing. I was quoted some ridiculous amounts just for siding by a few different companies and HOMA came in way below what the other guys wanted for both siding and windows. The crew showed up early every day and worked efficiently to get job done quickly. The guys are very experienced. It was overall, a great experience working with HOMA and I would hire again in a heartbeat."

"From the first phone call to the actual installation, Don and his staff are the best deal going in Connecticut!  Not only did Don come on site to personally measure, but he obviously know his trade without parallel!  He guided us every step of the way.  He gave us invaluable insight in the best way to do it.  Did not pressure or try to 'up sell'.  He gave us what we wanted at a price that we felt was very fair.  They ordered the glass enclosure.  had to wait for it to be custom made.  Three weeks later as promised, they arrived for the install.  Don has a couple of his sons that work with him, and they both couldn't have been more polite and professional in their work.  The install went amazingly well and without any trauma!  They did their work on time, on budget and flawlessly!  Please folks, whoever reads this:  These are the pros you want to have do the work!!!  101% recommend them for any bathroom or glass work and renovation project!  Thank you Don and Son's for another job meticulously executed! <br />"