Get matched with top grout: replace or repairers in Shorter, AL

"I received an email a few days later with the estimate for labor, which we were fine with. However, there was no information in the email about the hardware, so I replied with a request for that information. There was another back and forth while I tried to help her (his assistant, who is the one who sends his emails) understand that there had apparently been some snafu at the beginnng, on their part. She was extremely condescending, a poor communicator and, at the end of our conversation, downright rude! Next thing I know I receive an email "declining this job" and recommending Lowes. Lol. I know Jason is very busy and aren't we all! However, the person who acts as your liaison to your potential customers can make or break you and I believe she is costing him money! I hate to see our business relationship come to an end, particularly after sending him tens of thousands of dollars in referrals, but it is what it is."

"Al was very kind and straightforward. He did initially tried to charge me a little more than the average for the area but after I explained that I had done research for the labor costs and already have materials he got the cost significantly also mention that you found him on Angie's List. I am very pleased with how the floor looks they did a very quick job some very weird layouts because my house is strange though I love its eccentricity. Though it takes a long time to book him because he is usually busy he works very fast, but not sloppily, and the work was completed in approximately 4 days with a small crew of three one of whom was his son. we are almost done with most of our work but I'm a call him back for some minor repairs thing that needs to be completed the only complaint I have is that at least one of the workers is a smoker and I found a few cigarette butts in my yard or in the bushes next to where they were sawing which was not very pleasant. That is a minor complaint though because as contractors go they show up on time and they get the work done and they get the work done well; which, I don't know if you use very many contractors, is unusual and a good thing. Overall I would use them again in a heartbeat and I would suggest them to other people.
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"James was very professional and very honest. told me I did not need a whole new roof and to just replace the part that needed repairs. Alex and Juan were very professional and hard workers you can tell they take pride in what they do. I would make sure to ask for plywood instead of particle board so they know your preference if doing your roof, but I really have no complaints. Job well done!"

"I had an emergency with a broken/frozen water pipe.  Bruce responded quickly and repaired it in no time.  This involved crawling under a house in icy and wet conditions.  I am so glad to have someone  dependable and fair to call on.
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"After using Top Tier property group for interior painting, I decided to give them a call again when I had a water line burst underneath my foundation in my master bathroom. They got on the job right away. They removed the tub, and drilled through the concrete locating the source of the leak in the pipe. They were able to get it fixed expeditiously, and replaced all the tile around my tub and on the floors. I was very impressed with their workmanship, and my bathroom looks phenomenal! I’m convinced that they can handle any job professionally, and ensure that you’re satisfied with the finished product."

"Great.  I had this work done just over a year ago (should have submitted review sooner).
Estimate.  Charlie examined bathroom, had plenty of samples of options to review, and provided firm fixed quote.  There were some material issues that I'll note below.  At no time did the final cost change.
Timeline.  Installation began about a month or so after I accepted the quote and paid half down for material.  I think Charile was ready in about 2 weeks, but I had business travel.  Working together to find a common acceptable period for installation was easy.
Installation.  The first day Charlie showed up with a crew of 4 to take care of the electrical work (did have another ceiling fan installed) and demolition.  Following that, there were 2 full time workers on site.  They worked long hours, well over 8 hour days.  Normall, the job would have taken about a week.  I'll give more detail on the one issue below that drew the task out longer.  The guys were good about taking care not to impact the rest of the house (carpet, etc.).  After install, they did a good job cleaning up.
During the install, there were a few minor options ... how to frame the door, orientation of tile, the color of the tile, etc.  The crew provided options and good advice (I'm no kind of interior decorator).  The part of the service was excellent.
Quality.  I have done basic carpentry and electrical work.  I believe the quality of the work to be good to excellent, both what you see and what was done "behind the dry wall."  The work that you can see is excellent.
Material.  I was a little worried about the material used for the walls as opposed to tile.  I'm pleased to say I'm more than happy with the "acrylic" (I think that's correct) walls as well as base and door.
Only issue.  The base received was not the correct one.  The second base received had a quality issue.  They guys pointed this out to me.  I'm sure it cost them money out of their pocket / profit to spend the extra time on site.  My take away from this was the guys were MY quality advocates and did what was necessary to ensure the highest quality product was used and the job was done right the first time!  Things happen.  The question is how well does your contractor support you.  While I wasn't crazy about the delay (about 3 days, not major for me).  I was thrilled the issue was immediately brought to my attention and resolved even though it took extra effort on their part.
Overall job outcome.  I feel what was quoted was provided.  Very satisfied.
1 year review ... I remain satisfied.  I have had zero issues.  Other than the glass doors (which are famous for requiring cleaning when used for bath doors - this was noted before installation).  Is the biggest maintenance job.  Caring for the bath itself has required average to minimal effort.
Give Dream Bath / Charlie a call before you have your bathroom remodeled!
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"The design was totally useless to me. I was extremely disappointed.
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We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has quality experience in this industry, and we make sure our customers are happy before we leave. Call or click to schedule an estimate today!

Veteran owned handyman business. Will work on just about anything household related, or automobile related, very honest and will tell you if work is outside of my scope of skills or ability.

Plumbing \nElectrical \nLawn Maintenance\nPressure Washing \nPainting \nFencing \nJunk Removal \n And Much more!