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"I had a water softener and filtration system installed in my home. It's fabulous! Austin was very reliable and friendly. He was extremely efficient. I'm so happy with my system, and with Jones Air and Water."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"The very Worst customer service I ever dealt with. The first time they came out the guy didn’t even say two words to me. I had to ask all the questions he should have been talking to me about. My main problem was my fire place and he told me it was fine. Never even turned it on to check the problem I was telling him about. I Decided to have them order the part I asked for and fix it. Knowing what I needed. That was last week. They gave me appointment time for today between 2-4. 4 came around and no call , no one here, nothing. I called the office and tried to explain that Communication goes along way. I am Aggravated and Julie that answers the phones can care less. She don’t need to call, she don’t know when the guy will be here and tells me we can return the part and not come because I am aggravated. Not once did I raise my voice or curse at her!!! Ask to talk to the manager and he tells me oh that’s not Julie I will ask her and that waiting 2 hours with no phone call is not a big deal and neither is my fire place.. WOW I did curse at him at the end... NOT SORRY!! One thing if you are going to own a company and have people work for you learn how to communicate and have customer service.. And you wonder why your company has bad stars???? ?‍♀️?‍♀️?‍♀️ If I could have gave 0 stars I would.. This place is a joke!!!!!"