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"I needed to have a window balance replaced. When he completed the initial estimate, I needed to have two window balances replaced because he broke a second one. I was charged to the parts and labor to replace both. Costs are not disclosed. For example, I was charged $198.89 for MH.MRE.605.0100 and $115.90 for MH.MTA.000.0004. Eventually I found out that the $115.90 was to locate and pick up the parts. There was also a Service Charge. When I asked what that was for, I was told "a fee for lack of a better term." My original estimate was for $300.13 but I ended up paying $412.78. There are better and more transparent options than Mr. Handyman."

"We highly recommend House Doctors of Columbia. Very high quality work at a truly good price. We are pleased. Chris did a superior job on the carpentry of our front door. He had to "stick build" the framing and the end product was absolutely AWESOME. Loved his creative solution on this difficult task. We got our quote quickly (the office manager was responsive & easy to work with). We plan on hiring House Doctors to install new shutters and several more jobs. They do great work."

"Great excellent work"

"No show for an in-person estimate after I spoke with someone on the phone."

"Bottom Line: This is the first time we have used this company, and they did excellent work for a reasonable price, and more importantly, built a huge amount of trust with the customer. Communication: Scheduling the initial estimate was easy, but the back-and-forth communication required to finalize the many detailed options was a bit slow; however, the owner Scott Halle interceded and timely communication continued throughout the rest of the process. Scoping Work: This is where Zen Windows really excels, primarily because of the vast knowledge of James Bond. We wanted to replace the single door with side transoms with something that would maximize the opening space. James expertly walked us through the options with cost and wall modification comparisons. In addition, the header above the current door was swelling and pinning the door, and James evaluated the issue, likely water seeping down from an unflashed deck, and provided peace of mind his guys could fix it on site during installation. Quality of Work: Frankly, 75-80% of contractors fail here for three primary reasons: a horrible handoff from the product specialist to the onsite project foreman, project foreman and workers making assumptions about details vice asking the customer, and lack of quality detailed work. The foreman excelled in these areas ensuring we were on the same page for various details such as casing, caulking, and external trim. In addition, he completely replaced the rotted wood structure above and along the sides of the door and added customer-provided insulation where there were gaps. To keep the project on track, they brought in another expert worker and management arrived to ensure the quality of work was high. The end product was beautiful. Pricing: Price was the best of three highly ranked Angie’s List companies. Zen Windows’ expertise, willingness to explain the details of the project, timely communication, and excellent work took the hassle out of this project."

"We were very pleased with the work done by Windows On Washington for our insulation project. They were very friendly and did a great job of communicating with us throughout the project. The estimator Shayne was very helpful in providing us and explaining several options for our insulation needs. And the installation team did quality work with attention to detail. Brian, Anthony and Rubin were very willing to explain any details to us as they performed the work and went the extra mile to ensure we were happy with the end result. We recommend them highly"

"Love our new Grand View Windows from Window Nation 17 Windows and 1 Sliding Glass Door We did quite a bit of research, explored a lot of companies and choose Window Nation for our project. And we are happy we did. The whole process from presentation to installation was easy and efficient. Reza arrived at our house on time for the presentation. He inspected and measured our windows and then launched into the presentation. Reza is knowledgeable about the Window Nation offering as well as the products offered by his competitors. As mentioned, I did some research and had an idea of the features that we wanted and what we should pay. Reza presented the Window Nation Grand View line, which meets our feature requirements, and after a bit of back-and-forth negotiation we settled on a price that was within our range and fair to us both. After signing, Reza described the next steps and set expectations. Overall, the presentation took only about an hour and was relatively painless, with no high-pressure tactics. Several days later, Mike came by to inspect our windows and confirm measurements for the build specifications. This took only about a half-hour. Mike answered some questions about the installation process and said that the windows and door could take up to 6 weeks to build. Imagine our surprise when we received a call a week later to schedule our installation. On installation day, the three-man team arrived on time. They introduced themselves and the team lead, Ted, described the process and then they got right to work. They tarped the paths to all the windows to protect the floors. They were very careful and respectful of our house. The entire team was friendly and polite and experienced and highly skilled. You could tell that they’d done this a time or two. The outside trim work is fantastic and the inside finish work is great. All 17 windows and the sliding door were installed in a single day. Ted went over the operation of the windows and door. The windows and door look and function great. We couldn’t be happier. If you are considering a window or door replacement project, we strongly recommend that you engage Window Nation. They will treat you right."

"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."

"Fine it was fine"

"The salesman was late. The person taking measurements missed a window rushing before his vacation. Which in turn delayed our project 2 weeks. The installers damaged our new porch and installed 5 defective windows. We have had 0 updates on how our windows and home will he repaired but we have received numerous. Text, emails, and posted mail begging for 5 stars including a gift card as a thanks. It has now been over 5 months and we still have windows that need to be replaced and Window Nation has fraudulently told the finance department the job is complete so we now need to pay for a job that is not completed. Avoid this company if possible."