Get matched with top fire or smoke damage recovery pros in Smithfield, NC

"how amazingly respectful and friendly is what sticks out the most, but very knowledgeable and able to explain the problem/solution clearly for someone who has no idea about this."

"Mr. Jimmie was very professional and knowledgeable. Highly recommend him for your next project."

"We had a water leak in a skylight and it caused water damage in the ceiling and adjacent walls. OCI Restoration was incredibly effective. They were at my house on short notice with a team of professionals. They were mindful of our furniture and belongings, and created barriers to protect the areas that had not been damaged. Their team was courteous, polite, and very responsive to our needs. They were able to settle everything with our insurance adjuster and made what could have been a difficult situation, very easy for me and my family. We will always be grateful to OCI."

"Not that Marc and Dennis need another 5 star review but I cannot resist. After they leave, the WOW factor sets in. I have used their services for many years and every time is the same. Two great guys show up exactly on time (how do they do that?!), deeply and thoroughly clean carpet with superior equipment and process, and leave me beyond thrilled with the result. And all at a very reasonable cost. No one who has used their services would ever consider using anyone else. Thanks, you guys!"

"No. Repeated visits/ service. Still not resolved after months. "

"Kevan & Drew at Drain Designs were fantastic! First let me say it was refreshing too actually, have someone respond and follow up to a call. I had called several companies/persons but none either responded back or showed up for their appointment. So, I was a pleasantly surprised when Kevan responded to my voicemail and showed up for the scheduled appointment. Water was leaking into my back room from underneath the deck and creating issues. Kevan came out and assessed the problem and devised a solution. Kevan & Drew showed up as assured. The process was explained every step of the way, so I had a very clear understanding of what was being done and why. Both Kevan & Drew were professional, and their work is quality work. I would definitely work with Drain Designs again and would have no issues recommending them to others. You won't be disappointed!"

"I was very impressed with Josh with Serpaco from the moment I reached out for an estimate. He was prompt and responsive when coming out and giving me my estimate. He also was prompt in returning my call to get on the schedule (even responding to me while on his vacation!!). He even remembered when we chatted that I'd be available if he could get me in sooner and called me the next day and made it happen. His workers were also considerate, polite, on time and did a wonderful job. I'd definitely hire Josh and his crew at Serpaco again!"

"We have used Jeff for many years. He is a gracious gentleman who always does a superior job and has a top notch crew. We have used him for drywall repair that no one else could fix and painted interior multiple times. You won't go wrong using his services. "

"They have a 10 year warranty. They really give a nice presentation and they give you a folder to keep your information. Very professional."

"It has gone very smoothly, I worked with Alfred Pickett, (205) 837-1011, who quoted the job, scheduled the job with one of Authentic Restoration's roofing crews. It is Alfred who stood fast that our roof was damaged and likely that our insurance adjuster would approve coverage payments. This occurred on an incredible day when I coincidentally paid a home inspector to inspect a small area on my roof that another "sub" of mine had patched. Alfred was standing nearby and we didn't say a word that Alfred was a roofer. I asked the Home Inspector to check our roof while he was up there - and he came down and told me the roof was not damaged by hail! When the inspector left, Alfred showed me on his "Tablet" the picture he took of our roof and there were many pale charcoal-colored spots in the picture. This was the hail damage we suspected that occurred in April 2017. Our terrific Cincinnati Insurance Co. paid all of our $40,638 roofing/new gutters bill except a $2,500 deductible that we happily paid. Authentic Restoration performed a great job on our home's roof and (don't forget) gutters. I am so big on Restoration that we got my youngest Stepson's home re-roofed due to hail damage also, and happily this home was covered by Cincinnati Insurance also (hail damage). In addition, I've led, so far, two of my neighbors who own luxury homes with hail-damaged roofs to Alfred and they are getting new replacement roofs covered by insurance. Alfred has also made things easy in doing our two jobs and I am very fortunate that we crossed paths because he has saved my wife and I some serious money and made it easy!!"