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"It went very well. It was a new build and the quality was outstanding"

"Rick and Linda have done several projects for our family. They are excellent to work with, the projects run smoothly and the work is of the highest quality. I would not hesitate to recommend them."

"In the '5' days it took to performed the work they were on time each morning, work was quite, professional and well done ... I would hire them again without a second thought ..."

"I appreciated the work ethic of showing up on time and communicating with me. I really like everything they did. I have hired them again for another project and would do it again."

"Team upgraded both of our bathrooms. Excellent work at a fair price. They were timely and respectful. I would certainly hire them again."

"Christian was very prompt, courteous and professional. We have decided to go a different route with the project."

"They have started my project today, 9/18/09, so I cannot properly rate them at this time. So far I am impressed with todays progress. I will rate them fully when they finish. Well the job was finished yesterday, 9/23/09, and I must say that they did a fantastic job. There was additional work that I requested after they started and they gave me an estimate and did that work along with the original work to be done. The carpenters showed up early each morning and went to work without hesitation. When the job was finished, they cleaned up the grounds around the house. I would hire Outback Construction again."

"Working with Rafael was an absolute pleasure from beginning to end. From our first meeting through the final stages of the project, he remained consistently engaged, enthusiastic, thoughtful, and considerate. He went above and beyond, showing a strong commitment to quality and attention to detail. It’s clear he genuinely loves what he does—his insights throughout the process were incredibly helpful and reassuring. This was a major undertaking for me, but Rafael made me feel confident and comfortable every step of the way. Even when unexpected challenges came up, I still felt great about the experience and my decision to hire East Beach Construction. The daily crew was impressively punctual. I’d see them arrive early, waiting respectfully until their official start time. The kitchen renovation was understandably messy, but they did a good job containing the disruption and cleaning up at the end of each day. I will absolutely hire them again for future projects."

"Excellent! They helped me choose light fixtures for my home. Then they ordered them for me. Then they came and installed them. Very professional and easy to work with."

"I purchased the Big Deal on 6/4/15 for $1499. I spoke to Stephanie that day and arranged for Dan Belletto to come to the house on 6/23/15 to measure my shower (75 SF by his measurements). He let me know that there would be additional charges associated with this Big Deal.  I told Dan that I wanted to have a niche and a frameless shower door at this meeting (and an exhaust fan moved but I later decided not to do this because it was too expensive).  I was hoping that he would bring the 5 samples of tile that I could choose from (as was mentioned in the deal), but he said that I was responsible for purchasing the tile with a $350 budget. He recommended "The Tile Shop," in Lynnhaven Mall, as a good source for purchasing the tile.  I soon discovered that the $350 allotted for the tile would not be nearly enough to cover my needs so I paid for the additional tile myself.  The job began on July 1st and Clarence, my tile man, said that he would be done by Saturday July 4th.  There were some setbacks because the Tile Shop forgot to give Clarence my entire order.  They (The Tile Shop) forgot the niche and later on I realized that they also had forgotten the backsplash that I wanted to use for the niche.  I only discovered this after Clarence had tiled the inside of the niche with the wall tile.  He offered to undo it but I decided not to and just cancelled the backsplash part of the order. I had to order additional tile twice during this job which was frustrating because it added almost $200 and an extra week.  Clarence had to make at least one trip/day to Home Depot to purchase items for the job which reduced the amount of time that he had to work.  It would have been better if he had been more prepared.   This process has been much longer and much more expensive than I ever imagined. The Angie's List Big Deal was supposed to include 5 different options for tile but instead, I was given a $350 budget that was insufficient to tile my shower (I have spent over $700 in tile alone and I chose one of the least expensive options.  $200 of this was due to underestimating the amount of tile necessary for the job. I was also charged $53 for insulation (much of which was not even used). The quote for the extra costs that were included by the contractor were the following:
Install new shower body valve (homeowner to provide) $200
Install new exhaust fan (contractor to provide) $200 (we didn't do this)
Install custom niche $150
Repair ceiling  $200 (not done due to cost)
Total=   $750.00 in additional charges
My extra costs were:
$350 for extra tile needed to finish the job
$192 for the Shower Valve
$200 to build the opening to fit the frameless shower door
$50 for insulation
$150 for custom niche
$200 to install the new shower body valve
$400 for the frameless shower door (PLUS $200 for them to install it)
Total Cost for the new shower:  $1499 (Big Deal Cost) + $1742 = $3241.00
I was disappointed because I had stated that I wanted to put in a frameless shower door and was later told (after my written quote) that it would be an additional $200 for this to be done.  I was also disappointed because I had to spend more than twice the budget figure for the tile (and the square footage was below the quoted allowance at 75 SF).  Additionally, the shower door was installed backwards the first time and had to be re-installed which added time and the grout does not match the rest of the shower.  On 9/14/15 I requested to have Clarence come back to put in the missing screw to hold up the door.  All screws were there when he installed the door the first time but he has never come.
 Installing the door was really a 2-person job.  Clarence, the tile guy, was overextended.  Belletto Construction should allow their installers to finish a job before having them move on to a new one.  This job would have been completed on time if they had not overbooked my tile guy. On the whole, he did a good job but was unable to finish in a timely manner due to possible scheduling conflicts that were beyond his control.  I would suggest to Mr. Belletto that he complete a current job before beginning another.

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