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"Great job by all. Dispatchers and installers."

"I have used Worley for a variety of projects with excellent results, but I particularly want to shine a light on the most recent toilet installation. Many years ago, another plumbing company told us that there was a problem pipe in a walls that clogged when we used the two fixtures upstairs for #2. To fix them would have cost us as much as $15000 between the actual repair and putting in new drywall and wallpaper. So, we had a couple of guys come to check out the problem, and they thought the problem was that the two upstairs toilets didn't have enough pressure, and there were modern ones using the same amount of water per flush but had much stronger flushes. Combined, they cost less than $1500. So, they installed them last week and they are working wonderfully! So, Worley's probably save as $13,000 or more. That would be reason enough to hire these guys."

"Installers were polite, professional and very hardworking. Very knowledgeable in their work."

Our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote.

"Job went great. Installer was awesome. Fast, friendly and professional.
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Dana and his team did a great job preparing our house for move in. The team thoroughly cleaned the dryer duct line that had not been properly cleaned for several years; they cleaned out a high fire risk. They also installed two high quality vent guards to prevent birds and other critters from accessing the dryer duct and first floor bathroom exhaust duct. The team also cleaned the HVAC ducts on our house. They identified some mold in a few of the lines and replaced one of the worst lines. They also pointed out a couple of issues with the HVAC transitions that had tears in the flex line that exposed insulation and some mold on the interior insulation in a metal transition duct for the upstairs HVAC system; both were recommended for replacement or repair by a certified HVAC mechanic. Upon completion, they back-fogged each duct, replaced all vents (28 in total), filled gaps between the metal vent and ceilings on the second floor (should have been done when the house was constructed in 2003), and sanitized both HVAC zones. The mold, issues with the transitions and gaps between the metal vent openings and ceiling holes were not note by the home inspector prior to closing, and were not disclosed by the previous homeowner. Total cost for all the work was around $3300. While the price might seem high, the quality and thoroughness of the work completed, the professionalism and efficiency of the crew, and the large volume of work (cleaned 28 vent lines plus the the main trunk for each of two zones) was very reasonable for the time required and the labor quality. In our prior home, I used another local company who advertises through ValuePak to clean the ducts. Following their service I had issues with collapsed HVAC duct lines afterward that caused icing on the AC unit. Initially, the other company was significantly cheaper, but their work was shoddy, their technician was not as careful and diligent, and ended up costing about the same on a smaller house due to the problems caused by the cleaning. I highly recommend Dana and Airight. I will definitely be calling on them again for dryer vent line and duct cleaning in the future."

"From the first meeting with Matt when he gave us a timeline and our estimate, through the install and the walk through of finished work, it was all very well done. The installers were very polite and made sure that any flooring that they would be walking on or bringing out the old water heater on were completely covered to protect from any dirt or water. Any time we went to see if they needed anything they would tell us what they had gotten done and what they were working on. Not once were they short or put out as some people are when you are curious about what is going on in your house. I would use Lighthouse any time and have already told our friends how professional and caring they were about everything that went into our home and the proper working of it all before they left. They also did not take the last half of our payment until the final walk through which was 5 days after all work was completed. They also do military discounts and cash/check discounts which is a lovely perk."

"Excellent service. Very punctual and completely professional. Advised that there is no mold problem in my attic. Also advised that the UV air purifier system recommended by my normal HVAC service provider is a total waste. Noted the absence of a return line on my HVAC (a problem noted by a previous inspector). I asked him to write up an estimate for installing the return. I will probably have him do the work."

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He did exactly as advertised. A complete kitchen appliance check up. He pulled my dryer away from the wall and now it has proper air flow so it dries in one cycle not two or three, He found that my dishwasher pump was bad and gave me an estimate on cost as well as a break down of WHY it cost the way it did , the pump itself was close to 200 bucks. My fridge was about a year old so no need to take it apart but he did clean the underside and check the filter. He changed my overhead fan filter so that it doesn't rattle anymore, every thing was minor but when he was done it all added up to a huge difference in my kitchen

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