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"During the summer of 2024, we were looking to get our basement completely renovated and we are so lucky that we connected with Zach. Zach and his talented crew worked endlessly to achieve our vision for the space and get it done within an extremely fast timeline. The detail to attention, easy and seamless communication and the trust we had for his crew are among the many reasons we will always use Zach for our home projects. "

"good"

"Helped us install a custom made dog door in our slider. Wish we had done it sooner."

"Working with this company was a nightmare. I will stick to the worst parts, to save myself some time and energy on this reviews which I feel I must leave, in hopes that I save someone else from having to deal with them. The second the contract was signed, they hung us out to dry. The schedule went 7x the quoted time, and we had no support from anyone at 2FL. We were told they would be finished in one week, but this job took over 7 weeks. There was no outside reason for the job being delay no material availability problems, etc. The crew just showed up around noon everyday and left around 3 pm (or sometimes did not show up at all). We had to push back multiple other jobs to account for 2FLs delays. Some jobs we could not push back, and the other crews had to come in and work around 2FLâ s constant worksite mess. Tools were everywhere, insulation and sawdust were left to sit on the floor for weeks at a time, and open cans of stain and half-used caulk tubes were strewn about until the very last day. After informing 2FL of our issues, the owner (Terry) fired the two people working on our job. I found this out because one of the crew texted me to say and your email to my boss just got us fired Terry told us he would have a new crew on our job that could finish the job in 2 days, and assured us that he would d take care of us. Then the Friday before work was to start again, the original crew texted me to say and All of the other crews are slammed, so unless you wanna wait, you are stuck with me. Cya Monday and We tried to call the owner about this, and he never called us back. Instead, the crew called us again and said and Terry told me to call you and We were not pleased with how this was handled, but we thought it would all be over soon, so we swallowed it and moved on. Weeks later, we were still having problems. This time, with schedule and work quality. We called the project manager and insisted that he come see the work, and he came over. He agreed that things were not great, and told the crew to fix the crooked window and sloppy trim work. We were fine with this solution, but the work kept dragging out, and the crew kept telling us "It will absolutely be done today and After more than a week of excuses, the work was still not done, and we were up against a hard deadline with our flooring install starting. I called the project manager again, and he had an admin assistant call me back instead. They told me the would get me taken care of, but I never heard back from anyone again. No one came to do a final walkthrough of the work, or even call to check on things. The first call we got after all of this was just another call requesting final payment. When the job was finally complete, the crew left the place a mess, and with incomplete work everywhere. We had to scrape up the junk all over the floors ourselves, and then hire another crew to come fix the interior drywall and exterior siding work that was left incomplete by 2FL. In short, I am so glad this experience with 2FL is over, and I would not advise anyone to work with them, for any reason."

"I needed some windows replaced. They responded quickly with estimate then came out for measurements. Was told it would take about 2 weeks for materials but materials came sooner and the windows were replaced in less than a week. Great communication and customer service"

"They were the only company to ask to come out in order to give me a quote. They also provided the least expensive quote. Kevin managed the engagement very professionally and with exceptional attention to detail. Jeff came out and did the work with his partner (sorry I forgot your name!) the day after I approved the project. Very nice people, they did the job quickly and it looks great. I could not be happier! I have even added them to my contact list and will use them again"

"The GC, Don came out to give the estimate. He was knalagble and have a detailed list of what was going to be done and how long it would take. The estimate came in half of what the others 3 companies, I'm not sure if this was done on purpose to get the job or not. There was an issue with the old paint that was on the walls prior to starting the job. Don found a solution to fix it for the new paint that was going on over the old paint. This fix was part of the ariganal estimate. The work started on time with Melbin. Melbin had a hard time following the work listed on the estimate. He tried adding thing to the work that was called out for. He also went to the pait store to find out how to deal with the paint issue when that was already addressed. The store associated came up with a different solution that would cost me more for the work. Melbin called Don and Don called me to let me know it would cost me almost as much as the ariganal estimate. Work was stopped for less than half a day."

"In addition to my other 5 star ratings I would like to add a five star appreciation for the entire teams respect for the home owners comfort and wishes as well as pride in their work."

"I recently had two windows replaced by Lake Washington Windows & Doors and I couldn’t be happier with the entire experience. After reaching out to several different companies, I ultimately chose Lake Washington because of their professionalism, clear communication, and attention to detail—and I’m so glad I did! From the start, Ireland, my sales rep, was incredibly helpful and patient as I asked what felt like 101 questions. She never rushed me and always made sure I felt confident and informed about my options. Her professionalism and friendly approach made a great first impression that carried through the entire project. Jeff, the project coordinator, kept me in the loop every step of the way and made the process smooth and stress-free. I really appreciated the regular updates and how easy it was to communicate with him. And a huge shout out to the installers, Chris D and David B, for their outstanding work. Not only was their craftsmanship top-notch."