
Serving Soddy Daisy, TN and surrounding areas
In business since 2002
Free estimates
Warranties offered
"<p>Overall, this was a very good experience.</p> <p>We needed to have some plumbing work done in our master bathroom, so decided to have the countertop replaced at the same time. This led to having them all done so they would be consistent throughout the house.</p> <p>We stopped at their location locally, and were met by Ashley. She was very professional and helpful. It was difficult to pick out a color from a small sample but she helped us make our choice. They were cooperative in working with us to have the work done in two steps because we needed to have two countertop installed, but the third removed, plumbing work done, then have them come back to install that countertop. They charged us $150 for the second step, but we understood the costs involved to them so we paid it.</p> <p>They sent us a picture of the slab and it looked too pink to me. So I went back to their location and got confirmation it was ok. Ashley was patient and supportive. </p> <p>Mike, the lead installer, and his helper were very efficient and timely. If they were running late, Mike would call us. On the second installation, he called twice to let us know what was happening. This is so rare with installers! He provided great service.</p> <p>There were only two items we wish were different: </p> <p>(1) There was a 1/4 inch gap between the right side of one counter and the wall. This was the only bathroom where the countertop had to fit between two walls. The gap occurred because the wall was not square. The gentleman who did the measurement must have known this when he was here, but we did not realize there was this issue until the countertop was in. It was explained that it is in our contract that gaps are possible, but we did not figure the gap would be that large. I think we should have been told that there was a potential issue and work with us on a potential solution. If a solution was not possible, then at least we would know. This is the only reason the Quality rated a B. The material itself is great and the other two bathrooms are beautiful.</p> <p>(2) We specifically asked for afternoon appointments, and it seemed that all we were offered were mornings. </p> <p>Except for the one gap, the countertops look great! We have a solution we are working on to make the gap less obvious.</p> <p><br /></p> <p><br /></p> <br />"











