Get matched with top window a/c unit service or relocation pros in South Lancaster, MA

"Joe, the AirCo sales representative, was very professional. He actually asked for my feedback on priorities for a new boiler. This was important to me because the boiler sits below our family room, and the noise level of the boiler was as issue. His proposals listed several boiler options, based on heating efficiency, which were competitively priced. The installation was run by Steve, who was able to fit in the installation the next week. Steve, and his crews, were punctual and courteous, and the installation went smoothly. It's only been a week, but I am very pleased with my Bosch boiler, the quality of the work, the price paid, and the timeliness of the installation."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Very well. They made good use of digital communication to keep things quick and simple. This is the way services should be done always."

"Great! Owner was the one providing service - prompt arrival, quick getting the appointment (next day; I wasn't in a rush). Took care of the problem quickly and at very reasonable price. I've had this work done by another firm (rhymes with Toto Tooters) about 8 years ago and this was nearly half the cost!"

"From our first conversation with Pro Comfort Control, we knew they were different. During the May 2024 heatwave, we researched over 10 HVAC companies (spreadsheet and all!), but they really stood out. They were the only ones who combined exceptional professionalism with prompt communication and really listened to what we needed and did not try and oversell us. Their price was very reasonable too. While others didn’t even return our calls, Pro Comfort patiently answered all our questions. Their honesty and deep HVAC knowledge made choosing them easy. As a family-owned business, you can tell they truly believe in good old-fashioned customer service and are passionate about what they do. When it came to installation, their team was clean, efficient, and detail-oriented. We’re so impressed that we see this as the start of a long-term partnership for all our HVAC needs. If you're in Framingham and need a heat pump or HVAC install, we would recommend them in a heartbeat. They’ll also help you qualify for rebates, 0% financing, and break down all your net costs."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"They were very quick to review the site and see if the old unit could be salvaged. Once we determined to replace it and expend new zones, the work went as fast as possible. The crew was respectful and professional."

"We contacted Stephen (who replied almost immediately to my voice mail) about removing several appliances (washer, dryer, fridge, computer monitor) as well as a couple of old doors and some concrete blocks.We had a tight time frame, because we were getting some new appliances the following week, but we wanted to be without the fridge for as little time as possible.  Stephen came out the same evening to give us a quote.  He was very nice to work with.  We were originally going to have the fridge brought downstairs to our laundry room to be a second fridge, and Stephen was willing to move it for us.  But he noticed that the doorway to the laundry room seemed small, and when we checked we found he was right - the fridge would not have fit!  So we asked him to just take it away.  We made an appointment for the following Tuesday afternoon at 1:00.  I had to change the time at the last minute due to another contractor (who was supposed to cap off the gas connection to the dryer) not showing up, but Stephen was completely flexible - he said he would come out the next morning.  He showed up exactly when he said he would, and it took him very little time to get everything on his truck.  He was quick, and left no mess.  We were very happy, and would gladly use him again."

"Aside from the price of service it went well.  They were relatively on time and seemed to know what they were doing.  During the phone call I was told it would probably cost me around 100 dollars.  During the service they replaced a small part for the cost of $228 in addition to an $89 dollar diagnostic fee.  They said it was an expensive part.  I looked online and I could not see where that price was justified.  I found multiple equivalents for under thirty dollars.  So, $327 to replace a part that sells for less than thirty dollars and less than twenty minutes on the job site.  Now, I know they had to travel but I can not feel good about that overall cost given the degree of difficulty."

"I live in a condominium association and needed this done right away. The customer service was excellent and they were here the next morning performing the service as needed. The price was reasonable and I would definitely recommend them to my friends."